Re: CROWN are booked solid for months!!!!!
 

Hello Ozzie Nurse. I have spoken to our local office in Birmingham and understand that any problem/confusion there may have been is resolved and a survey appointment is arranged for next week.

Kind regards
Andrew Buckle
Branch Manager - Northern England

Re: CROWN are booked solid for months!!!!!
 

What do they mean by overpacked? Surely the container is a fixed size (i.e. 32m3 for a 20ft) so the stuff either fits or it doesn't. Unless they meant too much weight, but I'd be surprised if you could exceed the weight limit unless you were pandering to your brick fetish!

Re: CROWN are booked solid for months!!!!!
 

We used Crown for our move to Sydney in October - they were very good. We bargained with them and they came down on price and insurance to match other quotes.

We only had a small load but treated us very professionally. Packed very efficiently. Said stuff would take 6 weeks - got to Syndey in 4 weeks. They stored our stuff until we needed it in January (we had a long 3 months travelling :)

On unpacking everything was great. The only broken stuff was one chipped cup (done on packing in London) and a broken picture frame. We claimed under pairs and set for the cup and got money for picture within a matter of days from claim going in.

My only small gripe was the fact that Crown Aus didn't communicate that well with Crown UK - they had different prices for what we had been quoted. But after they rang / e-mailed the UK all was sorted and I paid exactly what had been agreed.

Considering it went 10,000 miles very happy. But to honest they all seemed very good (Crown, DB and John Masons). You're likely to have just as good an experience with the others (or bad - it's just the luck of the draw). Mind you, there would be others that I def would not use!

Re: CROWN are booked solid for months!!!!!
 

Did they charge extra for the storage, and can they be flexible about how long you leave it there?

Re: CROWN are booked solid for months!!!!!
 

We got one month's storage free. And 2 months storage insurance included in the price . They matched this as the others - DB and John Mason's - offered it.

Overall, I think we only paid for one month's storage in the end. Make sure you bargain hard with any of the movers - better your pocket than theirs :)

Re: CROWN are booked solid for months!!!!!
 

Oh forgot to say - they are really flexible with how long you leave it there. We didn't know when we'd exactly get to Syd and didn't have an address there. Mind you we did have an Aussie address at my girlfriend's parents in Perth, so that helped (but even if you don't have an address in Aus they will be able to sort it for you - they just wanted an address for all the customs forms). But if you can pay they have no problem with storing the stuff for you.

Re: CROWN are booked solid for months!!!!!
 

May I be impertinent and ask how much they charged per extra month? Was this for a 20' or a 40'?

Re: CROWN are booked solid for months!!!!!
 

Sorry I really can't remember (but it's def cheaper to store here in Aus than it would be to store in UK and ship out later). But it is based on cubic footage...We only had about 250cuft - my place is rented out fully furnished in London so we only shipped personal stuff, clothes, CDs, TVs etc. However, the insurance can be pricey...it is a percentage of the total value. Make sure you get as much of that stuff as possible free - all offered the 1 month storage and the 60 day insurance free.