Consumer rights (NSW) Regarding Rental Furniture
Dec 21st 2010, 9:48 am
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Consumer rights (NSW) Regarding Rental Furniture
Hi, we arrived last week from the UK to NSW, rented an un-furnished unit until our stuff arrives in 10-14 weeks....
Needed the basics (fridge, sofa, tv) so went to a well known company (won't mention any names)
BUT
Items arrived today, got the delivery guy to sign all paperwork as DAMAGED (re-rent as short term = battered, and bruised) BUT when we opened the fridge to put all our nice shopping (plus plenty of BEER) it was DISGUSTING. I had to get the marrigolds out, and get scrubbing.
Trust me, I will be on the phone first thing tomorrow but what are my rights? The bond alone for all the cr&p they supplied is worth more than all the items put together!! Just want to get my facts right before I start complaining!
Any help much appreciated, cheers
Needed the basics (fridge, sofa, tv) so went to a well known company (won't mention any names)
BUT
Items arrived today, got the delivery guy to sign all paperwork as DAMAGED (re-rent as short term = battered, and bruised) BUT when we opened the fridge to put all our nice shopping (plus plenty of BEER) it was DISGUSTING. I had to get the marrigolds out, and get scrubbing.
Trust me, I will be on the phone first thing tomorrow but what are my rights? The bond alone for all the cr&p they supplied is worth more than all the items put together!! Just want to get my facts right before I start complaining!
Any help much appreciated, cheers
