BA: LHR to Charleston, SC

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May 11th 2019, 5:29 am

#31

tonrob

Septic Sprout

Joined: Aug 2004

Location: Shanghai

Posts: 7,993

Re: BA: LHR to Charleston, SC

Quote:

Originally Posted by Steerpike

This kind of sloppy shit really bugs me! Online forms should be precise! Fire that person!

You have to pay extra for sloppy shit on BA nowadays. It used to be included.

May 26th 2019, 9:30 pm

#32

Steerpike

Lost in BE Cyberspace

Joined: Nov 2007

Location: Bay Area, CA

Posts: 13,112

Steerpike has a reputation beyond repute

Re: BA: LHR to Charleston, SC

Quote:

Originally Posted by newadventure

Groan. Alien number is indeed 9 digits. I did think about that, but they specifically asked for Green Card number, no mention of Alien number. Thanks Olly, will know for next time

Quote:

Originally Posted by Olly_

BA IT at its finest!

I guess PR's are a relatively small percentage of travelers to the US so no real thought about the wording has gone into the process, and I bet nobody high enough to be able to influence anything at BA and has actually used online check-in is a US PR.

Quote:

Originally Posted by Steerpike

This kind of sloppy shit really bugs me! Online forms should be precise! Fire that person!

Had a frustrating experience with my UK flight the other day. Check-in time comes around, so I go to the 'Thomas Cook Airlines' website. Asks me to enter my "Booking Number".

So I go look at the purchase confirmation and it looks like this:

So there it is, upper right corner, 'Booking Number' (VUS-...). What could be more straight forward than that?

Well, the entry is rejected. So then I assume, maybe since I booked through this random website 'Vayama', that I need to choose the 'other tour operator' option; so I spend ages going down that rabbit hole. FINALLY - in desperation and expecting zero results, I put the data from the field "Online Checkin Number" (LW...) in the field labeled 'Booking Number' and ... it worked! So who decided to label something 'Booking Number' when this will be asked for at checking time and will correspond to differently named field ...?!?

Last edited by Steerpike; May 26th 2019 at 9:34 pm.