We have been in Australia 8 weeks and have recently applied and been declined internet for the home due to credit check! had 100% good cred in uk....
we have to have just a landline phone for approx 6mths to build up cred with them, grrrrrr! anyone else experienced this problem? thanks

Do a search, this was discussed before. Someone got it sorted by applying for the Telstra line, then applying for the broadband immediately the line had been sorted - they then had the Telstra credit record, rather than zero record.

Otherwise just get it from a supplier that's not Telstra (which is itself consider to be good advice).

Try Internode for your internet. Much better reviews and feedback on them than Telstra. If you're lucky your exchange will have Internode kit in it which means you'll avoid Telstra totally for your internet.

I've recently had phone and internet setup with them and there were no problems with credit checks.

Omg! Really? We thought moving to the USA was bad enough with the lack of credit history and setting up utilities and broadband etc - ended up paying huge deposits for everything although they did credit us back after the first year. If we bring letters of good credit from the US to AU when we move later this year, will this help?

You're moving FROM the US to Oz? Jeez.....

Frying pan -> Fire


S

It isn't definite yet (job transfer) - am doing a look-see visit in early June. How about you explain your comment to me?

Likewise, I'd be interested to understand why you think that, before I take the job transfer?!

Only drawback is that US is one of the cheapest places in the developed world...

US may be cheap, but how do the wages compare, especially for the poster ?

The Median weekly earnings of full-time wage and salary workers in the United States

Compared to:Both from Government sources.

Telstra rejected me too, but the other suppliers are OK and better

>>It isn't definite yet (job transfer) - am doing a look-see visit in early June. How about you explain your comment to me?<<


PM on its way

So they will give you a phone line without a credit history but not flat-fee internet access?

That was the implication from the poster at the time.

And once they had given you the phone line, they would then happily use the fact that they had given you a phone line to say you could have a broadband connection.

It smacked of some questionable decision logic in the customer creation code - "IF (customer!=exist) THEN reject" vs "IF (customer=badcredit) THEN reject".

Fits with my experience though - I had to get a fixed Telstra line be able to get ADSL, but being forewarned about bad service I got my ADSL elsewhere and had no problems.

I had a similar experience with Telstra, they tried to sell me something for twice as much $ for half the download capacity. I told them where to stick it and went with Spintel instead, they gave me the phone line and unlimited broadband package no problem.

The speed fluctuations in the internet is a complete different story though

I had the same problem and went with iinet.
We couldn't get mobile phones either. I bought a pay & go until I got a work one. 2 months later my wife went into the telstra shop. She doesn't work but managed to get a mobile phone on the back of living off me, but I couldn't the first time round. No idea how that worked.