Glenn1954

Anyone had any experience or contact for marine lawyers? Last year we took the 'cruise ship from the dead' to central America. Celebrity cruise ship Galaxy reportedly had over 400 cancer survivors on board; which is admirable, but not necessarily everyone's choice of a fun holiday. The ship was like a floating infirmary and deserted by 7.30 at night. Add to that our 4 year old fractured his finger in daycare, we were the subject of an attempted kidnapping in Panama, were told by the hotel manager that we should have been told the cruise wouldn't suit us; we didn't even get to see the Panama canal on a Panama cruise, and you're starting to get the picture. We need a marine lawyer but don't want to get ripped off.

Glenn

Manc

don't cancer survivors deserve a holiday then?

Bob

Well panama isn't hardly the safest of destination spots...and if you had travel insurance, and had been kidnapped, you'd be covered....though I don't think you'll have much of a leg to stand on, maybe a complaint to the cruise company for the broken finger, but that's it really.

BritGuyTN

dispute the charge with the credit card company

gruffbrown

Gobsmacked.......

Glenn1954

Forgotten about that...thanks!
Glenn.

The cruise total cost was in the region of $10,000. It was a very special occasion for Jill, myself and our boys of 4 and 6 years. There were only 7 other children on the ship, with one under the age of 12. Two destinations were cancelled because the crew couldn't handle the infirm on the shuttle boats; and the captain had a 'one rule for all' policy. The food was outrageously bland, with many people commenting on it, and when we turned up for evening events (other than the shows), the crews packed up and left because no-one else turned up.
It was admirable to see so many ill people, probably having their last big spend. Didn't do too much for moral though and many of them made a point of showing their dislike for the children, even though they're well behaved most of the time; even to the extent of making comments to each other as we passed like, "Children shouldn't be on this cruise." It happened many times. Some of them got a few choice words. Maybe it reminded them of their youth and they didn't want to be reminded. Some people forget they were children once.
What topped it was our 4 year old son fracturing his finger in daycare. They let him go to the bathroom unaided. The doors are heavy. He trapped it between the door and the hinge holder as he slammed the door shut. They had to free him from the doorway... but never apologised once. We found out later the staff were under instruction not to apologise, for fear of admitting liability; and being sued. That really wound us up.

Glenn.

sibsie

Celebrity is one of the more upmarket cruise companies. I've specificially chosen them in the past because they are not overrun with kids on vacation. For a kid friendly cruise you really need something like Carnival or Disney.

Honestly, I just think you chose badly and can't see a real complaint, but of course that's just my opinion and you know what they say about opinions!

Glenn1954

Can anyone refer me to a Marine Lawyer they've had a good experience with please?

Manc

you already started a thread...........

ImHere

Mines the only one that counts? Apparently.

Reading the OP I would have thought the only complaint was that they werent informed it wasnt a child friendly cruise. Whether that would be worth the expense and time of suing is another matter. Probably states somewhere in the holiday contract small print that they arent liable anyway. Which I assumed you signed, probably without reading it all, as who does? We've had crap holidays in the past and simply chalked it up to experience, vowing not to use that company again. As frustrating as it is, sometimes things are better just labelled as one of lifes experiences.