LP9

Thanks for the follow on Twitter Sue, I followed back.

I am currently tweeting @UKinUSA to see if I can get some answers for everyone.

If everyone wants to join in, maybe some noise will get some answers from them.

renu5idhu

havent got twitter, let us know how u get on.

renu5idhu

so folks another call to careline today, still no movement in my case, however he did put in another escalation and he said that i have done everything on my end and he would do everything he can on his end... that last line sounded familiar to one of the other posts... im wondering if it is a new line they are adding to sound more caring! Fingers crossed.

jagruti6

I called the care line back today, after Washington failed to call back. The girl I spoke with said they have been told by Washington that they are now taking 10 weeks from payment to process. Which for me would be July 5th, I was hoping to travel on July 6th.

grumpy39

I just spoke to them this morning and was told my 3 kids passports haven't even started processing and we travel on the 13th July!! I sent them in on the 24th of May!!

Can I cancel them and just get emergency travel docs and get new passports back home??

mshedden

Sounds like a plan, albeit a $471 one (3x$157)

You could leave them processing in the US - they might be done by the time you get back. Plus, I believe you'd need new photos in the UK - US sized ones are no good for applications processed there as I understand it.

grumpy39

Need new passports to get our new visa's when home so need to get them in Glasgow on the same day service as we arrive on the Thursday and visa app is on the Monday!!

mshedden

I guess the trick is to get them back asap before they take the $$$, otherwise that's another $633 down the toilet!!

(Visions of a mail room knee deep in unopened applications...)

grumpy39

My company pays for the passports, so I'd imagine they wouldn't be too happy if I wasted there money!!

Hopefully I can stop the Washington Passports before they process!

Jodilynn0330

QUESTION: does anyone know if it will take another 10 weeks once they've received the information they ask for? I will call if I dont hear anything in about a week but they received all my additional information yesterday.

penguinbar

I wonder what they mean by to process ? Does that mean when they will actually put it together or when they mail it out or you expect to receive it? My husbands passport was received in DC on March 25th and payment taken on April 14th . We will be at the 10 week mark in a few days .

lyonsden1193

Without trying to put a damper on things, remember July 4th w/end nothing is going to move. So you might want to re evaluate timing for any calls for ETD'S.

Will-yates

I'm a first time poster and it's indeed a blessing to hear these stories of people with passports as I'm still waiting. My timeline is as follows:

Sent - April 12th
CC Charged - May 20th
Call to careline #1 - June 9th (Helpful: wait and see; if not call in a week)
Call to careline #2 - June 16th (Unhelpful: said it's in process; any day now.)
Call to careline #3 - June 21st (Helpful: Sent through Escalation to DC)

When I applied there was nothing about a delay in process; I presumed that 4 - 6 weeks was fine so booked a trip for our family to surprise my mum on her 60th birthday (which is on the 28th). We were due to fly out of Minneapolis for London Gatwick on Friday (24th). My second call to the careline last week told me it was in process, is taking four weeks from cc-charge and they can't escalate things. I called again today and the woman, Becky, who was very nice, said the renewal is at the "data entry" stage and still has to go through "signing, printing and quality assessing."
She did send through an escalation note to Washington, but I've pretty much given up hope on the look of surprise we wanted to see on my mum as she see's us and her two granddaughters who are 1 and 3 1/2.

renu5idhu

yep, i was told that too and then i also checked their web page again and another notice as of june 17th said expect 10 weeks after payment, so thats four weeks for them to open the application and charge the card and then a 10 week wait, thats around three and a half months!! i'm surprised this hasnt made news anywhere!!

LP9

Me too, considering I sent it to both The Guardian and Daily Mail....lol

Still no reply from their Twitter account, or from the Home Office with my complaint either.