Re: Passport Delays
Originally Posted by British Consul
(Post 8375950)
When does he turn 18?
Dean |
Re: Passport Delays
Originally Posted by redbarn99
(Post 8375564)
My Daughter needs her passport to register her Son's birth before he turns 18. Or other proof of her citizenship? |
Re: Passport Delays
Originally Posted by Bob
(Post 8375870)
Why didn't you renew them in the UK with same day service?
but I'm beginning to wish I'd sent them to my Mum to renew! It's only the kids passports, so if they don't come back in time for our trip I'll send them to Washington to work as interns at the Embassy (they both have EADs!!) ;) |
Re: Passport Delays
Originally Posted by meauxna
(Post 8375989)
Wouldn't her birth certificate do the job?
Or other proof of her citizenship? |
Re: Passport Delays
Originally Posted by lisa67
(Post 8376057)
we didn't go to the uk!
but I'm beginning to wish I'd sent them to my Mum to renew! It's only the kids passports, so if they don't come back in time for our trip I'll send them to Washington to work as interns at the Embassy (they both have EADs!!) ;) |
Re: Passport Delays
Originally Posted by zargof
(Post 8376078)
Have you told the Embassy this? I'm sure it would encourage them to speed things up a bit. ;)
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Re: Passport Delays
Originally Posted by redbarn99
(Post 8376072)
No, the application form says that you need a current UK passport as well as a UK birth certificate.
WHAT application form? What is the deadline of age 18 for? (you might want to start your own thread as it looks like you have a separate question). |
Re: Passport Delays
We sent renewal forms in on Jan 26, received the next day.
Credit card was charged Feb 23. Hoping to travel March 6, but it isn't looking too likely. |
Re: Passport Delays
My passport doesn't expire till 2013 but was getting full- I am a musician and travel very extensively. A few weeks ago a Canadian immigration official stamped the last fresh pair of pages- despite being asked not to. After a hugely expensive call to the US consulate I find that they will not issue my approved visa unless there are unstamped pages. So- I need a new passport because of that one entry stamp.
Haivng read about the 10 day processing time I sent the application FedEx on Feb 10th, it was received Feb 12th and as of today Feb 26th my card has not even been charged. I am due to travel on March 7th to work in the US. This is hopeless. |
Re: Passport Delays
So I sent mine in on Feb 9 and still nothing. The website says expect four weeks AFTER payment is taken. They've already had almost three weeks and I've heard nothing. What are they doing up there???
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Re: Passport Delays
Just called the careline number and got a helpful sounding person on the other end- whether it'll be a help or not I don't know. I will be at least $2000 out of pocket in lost earnings if this doesn't get back to me in the next few days.
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Re: Passport Delays
Does anyone have a number for anyone in the consulate in Ottawa?
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Re: Passport Delays
Originally Posted by McMonster
(Post 8377742)
Does anyone have a number for anyone in the consulate in Ottawa?
Ian |
Re: Passport Delays
So here's my time-line:
Passports, documents, photos and payment (1x Adult renewal and 2x Child renewal) sent on Jan 10th. Signed for in Washington on Jan 12th. Credit card debited Feb 2nd. First mildly worried PM to our favorite British Consul, Dean, on Feb 5th asking if he expected any delays since we were traveling in early March. Dean replied that there was some backlog, but that if my card had been debited then the passports would follow very soon. Second, more worried PM to our most excellent British Consul on Feb 12th. Dean replied that passports are typically sent within one week of payment being taken, and not to worry. Third, much more worried PM to the handsome, witty, charming Dean on Feb 23rd - we needed to move our travel dates forward, and still no sign of our passports. Dean replied asking for our details. Then, later that same day, told us our passports were being printed that evening and sent out the next morning. First attempt to deliver passports yesterday. Passports successfully delivered today. Fourth email thanking our most esteemed Consul today. Dean replied, and now I'm being very nice to him on these boards. I think I'm quite good at it, despite a total lack of practice and niceness not being my strong suit! :eek: Thank you Dean! |
Re: Passport Delays
Originally Posted by British Consul
(Post 8357315)
Customers were getting confused by the 10 day processing time. Nothing has changed but we're attempting to manage expectations. The Passport Centre has 10 days to process a routine application from the time payment is taken (this doesn't include first time applications) but some customers thought that they would receive a passport within 10 days of sending in their application. If you send a properly completed application, with the correct fee, you should expect to receive it back within 4 weeks (i.e. allowing for the time it takes to get to the Passport Centre by mail, 10 days processing, and the time it takes to get back to you by mail).
Hope this helps. Dean |
Re: Passport Delays
Originally Posted by Amanda F
(Post 8379625)
I passed on my flight details Thursday to Careline who said they would place the renewal on an escalated service - and now theres a 72 hour call back - which means Monday is the 3rd day, I have not heard back yet
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Re: Passport Delays
Originally Posted by dbj1000
(Post 8378638)
handsome, witty, charming Dean
|
Re: Passport Delays
Originally Posted by Amanda F
(Post 8379625)
Thanks Dean - can you help answer this question now! - I passed on my flight details Thursday to Careline who said they would place the renewal on an escalated service - and now theres a 72 hour call back - which means Monday is the 3rd day, I have not heard back yet - is there a real chance they wont be able to do it in time for my travel date of March 4th? My estimated travel date was on my form as March 5th - but since then I had to book the ticket - its a part work/part family trip..
Dean |
Re: Passport Delays
I posted my application to Washington on the 7th Jan and checked that they had recieved it on the postal confirmation, which said the 11th Jan. The credit card payment was taken one week later and I recieved my passport exactly 5 weeks after posting the application. I think that was a great service as the UK Embassay website said it was taking 5 weeks for passports to be received!!!
I do have a question though.. I am flying to UK from USA and have my permanent residency card, do I need to registar with the ESTA website to be able to return home to Alaska? Has anyone flown in and out of USA on a UK passport with a residency card that can let me know their experiences????:confused: |
Re: Passport Delays
I'm pretty sure you don't need to register with ESTA since you won't be traveling under the visa waiver program (you'll be using your residence card) from the ESTA web site:
International travelers who are seeking to travel to the United States under the Visa Waiver Program are now subject to enhanced security requirements. All eligible travelers who wish to travel under the Visa Waiver Program must apply for authorization using the following process: - Alan |
Re: Passport Delays
Originally Posted by Lynyvanily
(Post 8383398)
I am flying to UK from USA and have my permanent residency card, do I need to registar with the ESTA website to be able to return home to Alaska?
Has anyone flown in and out of USA on a UK passport with a residency card that can let me know their experiences? Ian |
Re: Passport Delays
I remember waiting 9 months for my passport after 911.
Jess |
Re: Passport Delays
I mailed my passport renewal on January 31 from Canada thinking it would be plenty of time for a trip on March 25. But, my credit card hasn't even been billed yet. I noticed some earlier posts about calling Careline and giving them travel details. Is that advised? The 4 week estimate on the website is rather misleading.
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Re: Passport Delays
My passport was received by the embassy on the morning of Tuesday February 2nd and my card was not charged until 22 days later on Wednesday February 24th. As ridiculous as it is, I believe the 4 weeks does not even start until your card is charged I'm afraid.
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Re: Passport Delays
Originally Posted by Brit78
(Post 8385178)
My passport was received by the embassy on the morning of Tuesday February 2nd and my card was not charged until 22 days later on Wednesday February 24th. As ridiculous as it is, I believe the 4 weeks does not even start until your card is charged I'm afraid.
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Re: Passport Delays
Originally Posted by ian-mstm
(Post 8384392)
No. ESTA is only for visa waiver travel.
Are you expecting trouble or just looking for reassurance? Generally, 99.99% of people with a UK passport and a US green card have no problems whatsoever. I'll wager you are not in the 0.01% of the rest. Ian |
Re: Passport Delays
So here's my timeline incase it's any help to anyone!
Passport renewal for 2 kids Passports sent to washington Jan 4th Credit Card charged Jan 21st Passports returned to us due to crap photos Feb. 2nd Passports returned to Washington with non-smiling photos Feb 3rd Credit Card charged (I'm assuming for postage $13.30) Feb 18th Called careline today March 1st and told they will be another week "or so" (explained that the "or so" might be a problem as we are due to travel on the 14th and given a case number and told to call back towards the end of the week if they haven't shown up!):fingerscrossed: |
Re: Passport Delays
I was getting very worried about maybe my passport being completely lost (despite UPS tracking that says it got there) but reading the posts here I guess I'm on track, even though it's not the track the Embassy website states.
My timeline is: Feb 9th: UPS tracking says application received at the Embassy and.... nothing since (three weeks today) I have flights booked in early April so, given the expectation of 10 days as stated on the website I sent my renewal two months before I needed the passport. Now I see the website is saying four weeks processing after they take the money from your credit card. That hasn't even happened yet, and four weeks from now would be getting very tight with our flights. I understand the weather delay (they received my passport just before that big storm) but it is really worrying to just have no way of knowing what is wrong - you don't know whether it's been lost on someone's desk, whether your experience is normal, no clue and not really any reasonable way of finding out (premium rate calls, doesn't the passport renewal cost enough?!). I saw some people having very long wait times before Christmas - is anyone waiting now or has received their passport recently, and if so do you have an idea of how long it's taking? Thanks for any help. |
Re: Passport Delays
Originally Posted by Jscl
(Post 8388428)
Now I see the website is saying four weeks processing after they take the money from your credit card.
Calling Dean that needs looking at. |
Re: Passport Delays
Originally Posted by Jscl
(Post 8388428)
I saw some people having very long wait times before Christmas - is anyone waiting now or has received their passport recently, and if so do you have an idea of how long it's taking?
Thanks for any help. |
Re: Passport Delays
Originally Posted by lansbury
(Post 8388488)
Indeed on the FAQs page it does say that but on the welcome to the passport pages page it says "Customers should allow 4 weeks when making an application through the UK Passport Service for the Americas and Caribbean". Two entirely different timescales and the latter will mislead many people.
Calling Dean that needs looking at. |
Re: Passport Delays
Originally Posted by Jscl
(Post 8388428)
I saw some people having very long wait times before Christmas - is anyone waiting now or has received their passport recently, and if so do you have an idea of how long it's taking? Thanks for any help. I'm renewing one childs passport and also applying for a first-time childs passport. They debited my card on the 4th Feb and still no sign of Mr UPS but he's there in my dreams :D Careline must be making a packet with all those phone calls. I'll post an update as soon as they arrive. |
Re: Passport Delays
Thanks for the updates. Yes, it is all very misleading. I thought I'd wait until the new year to renew to avoid any seasonal delays but it seems to have come back and bitten me. More travel stress on top of the potential British Airways strike.
|
Re: Passport Delays
Originally Posted by British Consul
(Post 8375950)
When does he turn 18?
Dean We have still not received my Daughter's passport, it was mailed seven weeks ago this Thursday (4th March) and was signed for in Washington the following day. She needs to register her Son's birth with the British consulate in Chicago and according to the "Application to Register an Overseas Birth form BMD 001/007" she needs her passport and she needs to do this before her Son is 18. He will be 18 on March 12th 2010. We would appreciate any help you can give us. Thank you. |
Re: Passport Delays
Originally Posted by redbarn99
(Post 8388625)
Dean,
We have still not received my Daughter's passport, it was mailed seven weeks ago this Thursday (4th March) and was signed for in Washington the following day. She needs to register her Son's birth with the British consulate in Chicago and according to the "Application to Register an Overseas Birth form BMD 001/007" she needs her passport and she needs to do this before her Son is 18. He will be 18 on March 12th 2010. http://ukinusa.fco.gov.uk/resources/...reg-app-23-feb If mother was born in Britain, then British citizenship by descent is automatic and there is no age 18 limit. But in any case, absolutely no need for a passport - many British citizens don't have a British passport, it's not mandatory. If the form says something else, ignore it. |
Re: Passport Delays
Hey everyone
Just want to give a bit of an update. After almost 5 months and 6 calls to the Careline I finally got a call back from Washington about my passport. I dont know why they waited so long to contact Washington. 3 months after applying for my passport you would think I would have got someone to call me. The Careline is just a money grab as far as I am concerned because they did absolutely nothing for me til now. Canadian passports are issued 1 to 2 weeks after they recieve the application and you dont pay to call someone to find out info. It cost me almost 70 dollars to call England and now they get Washington to call me??? Well my point is everyone be forewarned...Dont assume your passport will be processed and delivered in 4 weeks ... That isnt always the case. Some do ,some dont. Hopefully I will get my passport by the 6 month mark lol |
Re: Passport Delays
Originally Posted by lostinmex
(Post 8388526)
I'd say by the latest comments that it's looking like 5 weeks plus from the date of debiting the fees for a passport renewal.
I'm renewing one childs passport and also applying for a first-time childs passport. They debited my card on the 4th Feb and still no sign of Mr UPS but he's there in my dreams :D Careline must be making a packet with all those phone calls. I'll post an update as soon as they arrive. Dean |
Re: Passport Delays
Originally Posted by redbarn99
(Post 8388625)
Dean,
We have still not received my Daughter's passport, it was mailed seven weeks ago this Thursday (4th March) and was signed for in Washington the following day. She needs to register her Son's birth with the British consulate in Chicago and according to the "Application to Register an Overseas Birth form BMD 001/007" she needs her passport and she needs to do this before her Son is 18. He will be 18 on March 12th 2010. We would appreciate any help you can give us. Thank you. JAJ - thanks for pointing that out. I wasn't going to go there...! Dean |
Re: Passport Delays
Originally Posted by jewels391234
(Post 8389308)
Hey everyone
Just want to give a bit of an update. After almost 5 months and 6 calls to the Careline I finally got a call back from Washington about my passport. I dont know why they waited so long to contact Washington. 3 months after applying for my passport you would think I would have got someone to call me. The Careline is just a money grab as far as I am concerned because they did absolutely nothing for me til now. Canadian passports are issued 1 to 2 weeks after they recieve the application and you dont pay to call someone to find out info. It cost me almost 70 dollars to call England and now they get Washington to call me??? Well my point is everyone be forewarned...Dont assume your passport will be processed and delivered in 4 weeks ... That isnt always the case. Some do ,some dont. Hopefully I will get my passport by the 6 month mark lol Dean |
Re: Passport Delays
Originally Posted by lansbury
(Post 8388488)
Indeed on the FAQs page it does say that but on the welcome to the passport pages page it says "Customers should allow 4 weeks when making an application through the UK Passport Service for the Americas and Caribbean". Two entirely different timescales and the latter will mislead many people.
Calling Dean that needs looking at. Dean |
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