Re: Passport Delays
 

Thanks so much just-jenn It's been a week and I'm still overjoyed :D

Now it's time to get down to some serious packing. Only 3 weeks before we are home for good :thumbsup:

Re: Passport Delays
 

Just to clarify for you and the others, there is only one UK Embassy in the US... and it's in Washington, DC. Everything else is a UK Consulate. :)

Ian

Re: Passport Delays
 

Yes! Got my passport, thank you Green Team!!! I doubt I would have it had I not found this thread and persisited in calling Careline till I got the escalation. Hang in there guys, you'll get yours!

Re: Passport Delays
 

Hi I sent my passport application in on the 27th of April, CC charge was taken on the 1st of June and I still don't have my passports and I am traveling to the UK in one week!!!!!! Have called Careline twice now and the fist lady said she would send an email to Washington and I should hear something in 3 days, guess what.......nothing. Called tonight.....see now that there is no charge.....and was told that my passport has not been processed yet and that as it is 5 working days till I travel they now have to advise people to call the consulate for an emergency travel document. I see some people have got passports back in less time than mine, there seems to be no rhyme or reason to how they are processed. Will be calling care line for the next 7 days, maybe they will get sick of me and do something about it.......NOT!!!!!!!!

Re: Passport Delays
 

Good point. However, my son is only 4. We especially wanted to clarify that to the Consulate, and they STILL didn't care, and required all the additional paperwork. So treat us as a cautionary tale: others with young children may run into this problem :)

Re: Passport Delays
 

My mistake, brain is foggy :)

Re: Passport Delays
 

Is it only free for people in the US? I phoned them on Tuesday this week and had a huge argument about having to pay for the call as it was for my mum who has applied for a FREE war vets passport that they got the application for on March 8th and she still hasn't got it.

I told them she didn't have a credit card and how was she supposed to find out what was going on, even the supervisor couldn't help without payment first.

Re: Passport Delays
 

I've been reading this forum for weeks and just registered to share my experience.

UK passport renewal. Expired since 02/10.
Travelling to Scotland on August 14th.

June 1st - Received in Washington.
July 1st - Credit card charged.
July 18th - Called careline - told I would be called back in 72 hours. Given a case number with no R.
July 21st - Called careline again after not receiving a callback. Told that my passport had been printed the day before and that I should receive it today.

Good luck to anyone who's still waiting!

Re: Passport Delays
 

Hi All,
Thanks for the great info posted on here. It's been very helpful.

Can anyone comment on the following scenario?
- I mailed my passport application on 6/28 via USPS
- confirmed via USPS website the package was delivered in Washington on 6/30
- Yesterday I received a return receipt from the USPS and that was stamped by the British Passport office with a date on 7/18.

So, my application was delivered on 6/30 by USPS but made it to whomever in the British Passport office in Washington that accepts packages and stamped on 7/18. Is the clock ticking as of 6/30 or 7/18? Anyone know?

Thanks!
- Rob

Re: Passport Delays
 

It see to be from the date payment is taken from your credit card...which could take a few weeks.

Re: Passport Delays
 

I am planning on that, thanks!

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Hi All,

Just thought I would post my timeline so far, and keep you updated.

Fortunately for me, I have not booked any travel yet. We wanted to fly back to see my parents in September, but I am not expecting any miracles.

Due to my marriage, I decided to change my name on my passport, and of course that meant a renewal!

Although I was married over a year ago, I just put off getting it changed, as I didnt need it right then....of course when I decided to actually do something about it, there is a ridiculas backlog!!

So, I sent off my documents on June 22nd.

Recieved on June 24th (which was a Friday, so I knew that it wouldnt even be looked at before the following Monday!)

Credit Card charged on July 18th.....

Thats it for now, so I estimate around 10 weeks from now going by all of the previous posts, but who knows!

Re: Passport Delays
 

Called care line again today and spoke to a very nice gentleman who said that he would send an escalation request to the Washington office with my flight details etc. As there is only 5 days until I am supposed to fly and two of those are a weekend I am not holding out much hope, will keep you posted!!!! Am still at a loss at the order in which they process received applications, just saw someones post who's application wasn't received until June 1st, the day my CC was charged, theirs not charge until the 1st of July but it looks like their passport is on the way to them already!!!!! I am glad that someone is receiving passports, but with only 5 days to go, wish it was me :)

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Got my passport today!

They got my old passport on May 5th and charged my card on June 8th. 12 weeks from start to finish, pretty ridiculous if you ask me...

They have also kept my ORIGINAL Decree Absolute, how do I go about getting this back?

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Careline actually phoned me today to say my Mothers passport was ready and was sent via Fedex last week. Mmm shouldn't take over a week to get to my house when it only took one day when they picked it up. Hope it hasn't got lost. I asked if Careline was now free worldwide and they didn't know!!!