Originally Posted by SuzyPhillips (Post 9463390)

Hi, I'm new and I only found this site after a quick panicked google today.
My timeline:
simple adult renewal sent from Vancouver BC to Washington, rec'd in Washington May 25th. Credit card processed June 27th. After a quick e-mail sent last week wondering what was going on I get a general "do not reply' type e-mail today stating that it could be up to 10 weeks now??? I'm gutted, absolutely gutted. Plans to travel at the end of August to the States with my two children for a family reunion. One is my 5 month old baby. Any ideas what I can do? Good luck to everybody else.

Originally Posted by SuzyPhillips (Post 9463400)

Thank you for your reply. I'm not sure about an emergency travel document as this is only for a holiday. I thought I had left enough time to get this passport thing done. I have called the consulate in Vancouver but can't get through to a human! Will have to fax and be the squeaky wheel I suppose. Fingers crossed...

Originally Posted by SuzyPhillips (Post 9463442)

Thanks:)

Any tips for how to get through to careline? I have tried all day and it's permanently busy. The 1.900 number just gets me an error message.

Better stock up on gin, this is going to be stressful :(

Originally Posted by SuzyPhillips (Post 9463400)

I'm not sure about an emergency travel document as this is only for a holiday.

Originally Posted by muffin4u4 (Post 9461429)

I plan to go to my local British consulate (SF) on Fri to see if there is anything they can do.

Originally Posted by brax (Post 9461543)

If true this is beyond belief. I applied to renew my son's US passport two weeks ago. It took ten days to arrive after we dropped off the application at the post office. Ten days vs ten weeks. This is surreal.

Originally Posted by lou6 (Post 9463041)

Hi everyone, I am new to this forum and only found it whilst looking for some information on British Passport delays. This situation is unbelievable and I am so frustrated. The first thing I think of when I wake is "I wonder if my passports will come today", sad isn't it. My timeline is as follows:

Passports applications received: May 5th
Payment taken out: June 24th (they did call me Mon 20 and 22 to advise c/c had not worked). Apparently pre-paid c/c's don't work but does work when you call careline? Sent in money order express post.

I asked the man how long would it take from now and he told me 6-8 weeks. Can you believe it? It has already been 7 weeks!! He gave me a reference number so at least I have that to quote.

Sent an email to the British High Commission in Ottawa yesterday, waiting for a reply. Wanted to fly to the UK on June 16th for nephew's birthday's, sadly that day came and went. I am not going to sit back and wait quietly, I think I will bombard Washington with letters and continue to try and get a response from the High Commission. I have called Careline three times, and they are unhelpful. However, I will try all options.

I read someone's post about sending some of the applications back to the UK, what a great idea. My sister sent off for a new passport for her baby and she got it back in 10 days.

Would like to hear if anyone else who sent their applications in at the beginning of May have been successful and received their passports yet?

Originally Posted by AndyMilne (Post 9439761)

Here's my timeline so far:

My flight to the UK leaves on the 29th June, and I sent my application for to renew my passport on May 3rd. I sent it with tracking and with return receipt. The tracking said they received it May 5th I believe, but I got the return receipt in June with a 1st June date stamp on it.

They charged my credit card on the 9th.

I wish they had a link to this form from the US passport renewal website, or that they would update the website with real time estimates for passport applications.

:(

Originally Posted by hotscot (Post 9463815)

But Andy

How are you getting back without your passport?