Passport Delays
Aug 4th 2010, 4:11 pm
#826
IOGM
Joined: Jul 2010
Location: enfin..... Abu Dhabi
Posts: 69
Re: Passport Delays
I just received my old passport back after 4 weeks exactly....Only problem is my new one was not with it 
They Need something from me that i do not have ....ie up to date id photo on USA passport or alien reg card ....
I wanted to send a private message to the British consul on here but I need to leave a couple more posts before I can !!!!
Help !!!!
They Need something from me that i do not have ....ie up to date id photo on USA passport or alien reg card ....
I wanted to send a private message to the British consul on here but I need to leave a couple more posts before I can !!!!
Help !!!!
Aug 5th 2010, 9:35 pm
#828
IOGM
Joined: Jul 2010
Location: enfin..... Abu Dhabi
Posts: 69
Re: Passport Delays
In the interest of continuity.... called Careline again today (5 1/2 weeks) - got to feel sorry for the shmuck at the other end, not his fault - and guess what.... "they know nothing and will escalate". I really do sympathize with the proverbial mushroom! Of course, no reply to any of the email I send to Washington.... but then again, why should they give a S&*t, they are only public servants after all! Would be fascinated to know what metrics they use to measure quality of service provided.... or am I just being naive again? Just like the time I believed what they said on their website. You would think I would know better after 29 years as an expat!
Aug 7th 2010, 12:41 am
#829
Just Joined
Joined: Dec 2009
Location: Back home; in the land of turquoise sea, tin mines and pasties. Bliss.
Posts: 29
Re: Passport Delays
Basic renewal via Washington DC = 3 weeks and 2 days. England, here we come! 
Aug 9th 2010, 12:40 pm
#830
Just Joined
Joined: Aug 2010
Location: Michigan
Posts: 4
Re: Passport Delays
Hi Dean,
I spoke to one of you helpful guys in Orlando on Friday via phone. I don't know, it may have been you.
I sent my passport from Michigan to Washington 9 weeks ago, and I found out, ONLY THANKS TO YOU GUYS IN ORLANDO ON FRIDAY, that Washington had supposedly sent me an email telling me that my passport pictures were no good. I never received any email. So on the advice of your office in Orlando Friday, I sent new pictures to Washington by overnight mail and they arrived Saturday 11:00am. I am due to fly out of Detroit with DELTA THURSDAY MORNING for ATLANTA, then onward flight back home to UK THURSDAY EVENING @ 5:30pm, also DELTA from ATLANTA.
I AM LITERALLY SICK WITH WORRY THAT MY PASSPORT IS NOT GOING TO ARRIVE BEFORE THURSDAY MORNING.
MY REFERENCE NUMBER <snip>K, AND I ADDRESSED IT WASHINGTON 20008.
<snip>
Can you possibly help in any way?
Kind Regards
Edward John Hyslop
IMPORTANT: PLEASE SEE YOUR FACEBOOK DISCUSSIONS BOARD. I have posted there also just in case you dont see this.
I spoke to one of you helpful guys in Orlando on Friday via phone. I don't know, it may have been you.
I sent my passport from Michigan to Washington 9 weeks ago, and I found out, ONLY THANKS TO YOU GUYS IN ORLANDO ON FRIDAY, that Washington had supposedly sent me an email telling me that my passport pictures were no good. I never received any email. So on the advice of your office in Orlando Friday, I sent new pictures to Washington by overnight mail and they arrived Saturday 11:00am. I am due to fly out of Detroit with DELTA THURSDAY MORNING for ATLANTA, then onward flight back home to UK THURSDAY EVENING @ 5:30pm, also DELTA from ATLANTA.
I AM LITERALLY SICK WITH WORRY THAT MY PASSPORT IS NOT GOING TO ARRIVE BEFORE THURSDAY MORNING.
MY REFERENCE NUMBER <snip>K, AND I ADDRESSED IT WASHINGTON 20008.
<snip>
Can you possibly help in any way?
Kind Regards
Edward John Hyslop
IMPORTANT: PLEASE SEE YOUR FACEBOOK DISCUSSIONS BOARD. I have posted there also just in case you dont see this.
Last edited by Sue; Aug 9th 2010 at 2:05 pm. Reason: Personal info removed for privacy. It's not wise to post such things on a public forum
Aug 9th 2010, 2:08 pm
#831
BE Co-Founder
Joined: Feb 2000
Location: Florida
Posts: 25,928
Re: Passport Delays
You had put way too much personal info in your original post, so I removed two bits. Then you just edited your post and re-added it, which I have also now removed. It really is not wise to post personal information like your email address, case number, team colour/name etc on a public forum.
Aug 9th 2010, 2:42 pm
#832
Just Joined
Joined: Aug 2010
Location: Michigan
Posts: 4
Re: Passport Delays
Apologies Sue.
Edward
Edward
Aug 11th 2010, 4:02 am
#834
BE Enthusiast
Joined: May 2008
Posts: 383
Re: Passport Delays
Edward,
I think our Chicago office is going to be in touch with you on this. I was the one who took your call on Friday - I was having a spin on the new technology we've got for answering calls. Think I'll leave it to the experts though!
I've seen your Post on our Facebook page (and edited a few items out too). Thanks for posting.
Dean
I think our Chicago office is going to be in touch with you on this. I was the one who took your call on Friday - I was having a spin on the new technology we've got for answering calls. Think I'll leave it to the experts though!
I've seen your Post on our Facebook page (and edited a few items out too). Thanks for posting.
Dean
Last edited by British Consul; Aug 11th 2010 at 4:05 am.
Sep 2nd 2010, 11:45 pm
#835
Forum Regular
Joined: May 2006
Location: Schaumburg, IL
Posts: 56
Re: Passport Delays
Hi,
I just sent off my renewal a few days ago. Should be straight forward but I didn't get photos countersigned per advice I saw on here that it's not necessary if there are no changes to appearance. Seeing this thread did get me concerned however as I'm travelling on October 20th so I hope there are no issues.
I noticed it's possible to get the application flagged as needing to travel. How should I go about this?
Thanks
I just sent off my renewal a few days ago. Should be straight forward but I didn't get photos countersigned per advice I saw on here that it's not necessary if there are no changes to appearance. Seeing this thread did get me concerned however as I'm travelling on October 20th so I hope there are no issues.
I noticed it's possible to get the application flagged as needing to travel. How should I go about this?
Thanks
Sep 4th 2010, 2:06 pm
#836
BE Enthusiast
Joined: May 2008
Posts: 383
Re: Passport Delays
Hi,
I just sent off my renewal a few days ago. Should be straight forward but I didn't get photos countersigned per advice I saw on here that it's not necessary if there are no changes to appearance. Seeing this thread did get me concerned however as I'm travelling on October 20th so I hope there are no issues.
I noticed it's possible to get the application flagged as needing to travel. How should I go about this?
Thanks
I just sent off my renewal a few days ago. Should be straight forward but I didn't get photos countersigned per advice I saw on here that it's not necessary if there are no changes to appearance. Seeing this thread did get me concerned however as I'm travelling on October 20th so I hope there are no issues.
I noticed it's possible to get the application flagged as needing to travel. How should I go about this?
Thanks
Dean
Sep 4th 2010, 4:08 pm
#837
Forum Regular
Joined: May 2006
Location: Schaumburg, IL
Posts: 56
Re: Passport Delays
Thanks Dean. Since I already sent my application missed the boat on that. Should I just send a letter in with those details to the same address or make a call? I'm sure it would probably be ok but don't want to risk my trip
Sep 8th 2010, 1:10 am
#838
BE Enthusiast
Joined: May 2008
Posts: 383
Re: Passport Delays
UK Passport Service
19 Observatory Circle NW
Washington DC 20008
Dean
Sep 8th 2010, 7:38 am
#839
Just Joined
Joined: Aug 2010
Location: Michigan
Posts: 4
Re: Passport Delays. Chicago Consulate AMAZING.
In spite of some minor misunderstandings between Washington and myself, (in regards to pictures) I ended up having to travel from Michigan to Chicago the day before I was due to travel to the UK.
What service in the British Embassy in Chicago...... absolutely out of this world speed, courtesy, helpfulness, the whole nine yards. A young American man working at the Embassy, could not do enough to help and reassure me the whole time I was there.
Just one small thing you wonderful folks in Chicago.... How about getting a drinks machine or tea and coffee making equipment in there. I was absolutely parched and had to leave the building to walk some distance for a drink.
I think the British Government could at least run to that????
Thanks again to ALL in Chicago, and I am now in possession of my new Passport in UK. It arrived from Washington at my home in the States, one day after my departure from the States. My Emergency Travel Document worked perfectly.
E J H
What service in the British Embassy in Chicago...... absolutely out of this world speed, courtesy, helpfulness, the whole nine yards. A young American man working at the Embassy, could not do enough to help and reassure me the whole time I was there.
Just one small thing you wonderful folks in Chicago.... How about getting a drinks machine or tea and coffee making equipment in there. I was absolutely parched and had to leave the building to walk some distance for a drink.
I think the British Government could at least run to that????
Thanks again to ALL in Chicago, and I am now in possession of my new Passport in UK. It arrived from Washington at my home in the States, one day after my departure from the States. My Emergency Travel Document worked perfectly.
E J H
Sep 13th 2010, 5:27 pm
#840
Just Joined
Joined: Sep 2010
Posts: 4
Re: Passport Delays
I sent my passport for renewal to Washington from Toronto for me and a new pasport of the kids. I got charge on July 29, 2010. Today is September 13, 2010 6 weeks and 2 days. I am gettting worried I have no passport British or Canadian. I have travel arrangement to the USA September 20, 2010 and England October 2010 and I am worried I will not get it in on time.