Missing Case at New Delhi Consulate
 

I filed I-130 spouse visa for my wife and which was approved by INS and than by NVC. This is an expedited case. According to NVC (National Visa Center), they have sent the case on September 3rd. They even provided the shipping tracking number which shows that it was signed for by: STAMP and arrived in New Delhi on September 3rd. But I called consulate several times and they are unable to trace the case even though my wife received package-3 (FORM DS-230) on September 7th. Unfortunately she didn't kept any copy of the forms or application sent by the consulate and submitted everything on September 9th. I would appreciate if any of you have any input on this.