lansbury

Mrs L dropped her credit card onto the tiles in our kitchen and the micro chip came off. Seems like these are only stuck onto an indentation on the surface of the card and not a permanent part of the card. Well the Chase ones anyway, who said the chips coming off is not uncommon. Their concern was we could account for the chip.

scrubbedexpat091

My mom uses Chase and when I visiting her in February she was telling me how the chip on her cards kept falling off and she was having to go and get new cards since they would not work without the chip. Chase told her they were isolated incidents and not common.

I have dropped my cards, washed my cards up here in Canada and never had a chip fall off yet, they are secured onto the card pretty dang good and looking at my cards the chip seems to be embedded into the card, I can't see anyway it would fall out.

cautiousjon

Does anyone know if any of the big banks (Chase, BoA, Wells Fargo, etc) are going to start offering chip and PIN? When I visited the UK recently, I had to use my UK VISA debit card at pay-at-the-pump gas stations because none of my Chase cards have chip and PIN. I understand that US Barclays offers a Barclaycard that has chip and PIN, but I didn't want to go through the rigmarole of getting another credit card at the time.

scrubbedexpat091

B of A might, their website seems to indicate a PIN can be requested.

"To request your credit card PIN: Sign in to Online Banking. You may also request your PIN using our Mobile Banking app or by calling the number on the back of your card."

https://www.bankofamerica.com/credit...formation-faq/

civilservant

I've received PINs for all of my credit cards (American Express, Discover, Chase, Farm Bureau Bank) but I can't say I've ever been asked to actually input the PIN other than for a debit transaction.

robtuck

My Chase didn't come with a PIN, not the Amex. The Wells Fargo debit card did though. It's fun watching UK staff look perplexed at what to do next, since many have never had to print out a receipt for signing and don't even know they can do so. It seems unlikely it will ever be truly Chip and PIN here given the infrastructure challenges and the fact that Banks are not really pushing it either. Wells certainly started using it in their advertising, but that is more likely them trying to look like they are changed from their dodgy past!

Mempete

Have had issue with Chase card chip as well. In fairness to them they expressed a new card without question or delay. The other issue of chip and pin is entirely different. Have been back in UK for extended visit and found that once out of London and tourist areas, i very quickly encounterd a real hostility and great suspicion of a British accent holding a USA issued card that wont chip and pin.
In the end it was best to get a multi currency account through my bank who liased with Nat West in the UK.
Everyone in the UK thinks you are a Russian money launderer now!! 😀

durham_lad

BenK91

I've also received pins for both of my credit cards (Wells Fargo & Capital One).

Apple Pay is certainly becoming more of a thing here, which I'm happy about. Still baffles me three years after living here the amount of places that I can still only swipe my card.

Jerseygirl

I’ve never had problems with a chip falling off my credit card. Had a Chase card for over 23 years...it’s a metal card maybe that’s why.

Alan17

On the question of using US cards in the UK, just back and had no issues whatsoever. Even going round some of the more lesser inhabited parts of the Highlands had no issue - the machines just spat out a sign form and a signature was requested. It was a slight pain on the London Underground system where the machines didn’t like the cards and I had to go stand in a queue to speak to a person, but otherwise fine. Had more of a problem using Scottish banknote in England.

durham_lad

msk2uon

"our US cards are also contactless so anything under £30 requires no signature which is very useful. A couple of weeks ago the contactless feature also worked on the toll roads in France which was very convenient."

which US card is this?

MidAtlantic

My Chase freedom CC is contactless.

durham_lad

This is the HSBC USA credit card.