MagicJack - has anyone used this for a while? What do you think?
Jun 22nd 2008, 2:02 pm
#1
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Joined: May 2008
Location: North Carolina
Posts: 214
MagicJack - has anyone used this for a while? What do you think?
I'm thinking of buying this device through which to make all my phone calls.
It seems to be an unbelievably good deal at $40 for the first year and $20 per year thereafter.
The first year's price includes one magicjack device as well.
There are no call charges to pay unless you call overseas (and mobiles I think).
Has anyone used this device and also, if you've had any need to call the company, how good/bad was their service/response.
I don't use the phone that much but I do need to call the UK once in a while.
I can't understand how they make it work for such a cheap rate and so I was hoping to get some feedback before I take the plunge.
It seems to be an unbelievably good deal at $40 for the first year and $20 per year thereafter.
The first year's price includes one magicjack device as well.
There are no call charges to pay unless you call overseas (and mobiles I think).
Has anyone used this device and also, if you've had any need to call the company, how good/bad was their service/response.
I don't use the phone that much but I do need to call the UK once in a while.
I can't understand how they make it work for such a cheap rate and so I was hoping to get some feedback before I take the plunge.
Jun 22nd 2008, 7:09 pm
#2
Joined: Mar 2003
Posts: 68,280
Re: MagicJack - has anyone used this for a while? What do you think?
Better business bureau rates the company with an F
Jun 22nd 2008, 9:32 pm
#3
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Location: NW Chicago suburbs
Posts: 11,253
Jun 23rd 2008, 1:19 pm
#4
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Joined: Jun 2007
Location: SW Georgia
Posts: 37
Re: MagicJack - has anyone used this for a while? What do you think?
I have been using MagicJack since December 2007.
Our regular land line telephone bill would be anything from 500 to 1200 a month and so we tried this and for domestic calls to land lines and mobiles it is great! Calls for US and Canada landlines and mobiles are free - and I would certainly recommend this - only drawback we had to have a different telephone number - our local area code was not available. We live in South Georgia but had to have an Atlanta telephone Number.
I call the UK on a daily basis and when we purchased MagicJack the international call facility was not available. I have to add that I tend to call mobile numbers more than actual land lines.
Recently the International calls have become available and you have to purchase minutes. At present there are only 2 options. You can either buy $5 or $10 at a time - thats it! The other negative aspects are that if your calling balance runs out you get no warning - the calls just cut off. Often we cannot connect - each time I have called customer service I was told it could be due to server maintenance. They dont put any information on the website so if you have difficulty with calls you have to call customer service.
I have to say that when we do manage to connect the calls are very clear and the overall quality is excellent.
I guess it is something that can only get better - fingers crossed!!!!
Our regular land line telephone bill would be anything from 500 to 1200 a month and so we tried this and for domestic calls to land lines and mobiles it is great! Calls for US and Canada landlines and mobiles are free - and I would certainly recommend this - only drawback we had to have a different telephone number - our local area code was not available. We live in South Georgia but had to have an Atlanta telephone Number.
I call the UK on a daily basis and when we purchased MagicJack the international call facility was not available. I have to add that I tend to call mobile numbers more than actual land lines.
Recently the International calls have become available and you have to purchase minutes. At present there are only 2 options. You can either buy $5 or $10 at a time - thats it! The other negative aspects are that if your calling balance runs out you get no warning - the calls just cut off. Often we cannot connect - each time I have called customer service I was told it could be due to server maintenance. They dont put any information on the website so if you have difficulty with calls you have to call customer service.
I have to say that when we do manage to connect the calls are very clear and the overall quality is excellent.
I guess it is something that can only get better - fingers crossed!!!!
