Go Back  British Expats > Living & Moving Abroad > USA
Reload this Page >

HSBC phone verification - from abroad?

HSBC phone verification - from abroad?

Old Jun 20th 2012, 8:55 am
  #1  
Forum Regular
Thread Starter
 
Joined: Aug 2008
Posts: 253
guitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond repute
Default HSBC phone verification - from abroad?

These days HSBC sometimes sends a verification code to my mobile when doing a transaction online. It's good for security, but how is it going to work if I'm no longer in the UK? I think Santander sometimes does this too.

Obviously I want to maintain my UK account, mainly for online transactions etc. The HSBC code generator thingie has been mentioned here recently also. I can take that with me for now. But I don't know how to get round the telephone verification feature?

It's great HSBC take security very seriously. But for expats it creates problems.....
guitarmaan is offline  
Old Jun 20th 2012, 9:06 am
  #2  
Forum Regular
Thread Starter
 
Joined: Aug 2008
Posts: 253
guitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond repute
Default Re: HSBC phone verification - from abroad?

Actually I got it wrong. It's Santander that requires a mobile number for verification codes, not HSBC.
guitarmaan is offline  
Old Jun 20th 2012, 1:07 pm
  #3  
Rootbeeraholic
 
Joined: Aug 2009
Location: Houston, Tx
Posts: 2,280
Bink has a reputation beyond reputeBink has a reputation beyond reputeBink has a reputation beyond reputeBink has a reputation beyond reputeBink has a reputation beyond reputeBink has a reputation beyond reputeBink has a reputation beyond reputeBink has a reputation beyond reputeBink has a reputation beyond reputeBink has a reputation beyond reputeBink has a reputation beyond repute
Default Re: HSBC phone verification - from abroad?

Lloyds phones me when I set up a new payee on my UK bank account and asks me to put in a verification code. I gave them my US cell phone number and have had no issues. Don't know about Santander but Lloyds is okay with it.
Bink is offline  
Old Jun 20th 2012, 1:10 pm
  #4  
 
Weeze's Avatar
 
Joined: Jun 2010
Location: Houston, TX
Posts: 2,262
Weeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond repute
Default Re: HSBC phone verification - from abroad?

We keep a pay as you go uk phone just for this with Santander.
Weeze is offline  
Old Jun 20th 2012, 4:43 pm
  #5  
Forum Regular
Thread Starter
 
Joined: Aug 2008
Posts: 253
guitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond reputeguitarmaan has a reputation beyond repute
Default Re: HSBC phone verification - from abroad?

Originally Posted by Bink View Post
Lloyds phones me when I set up a new payee on my UK bank account and asks me to put in a verification code. I gave them my US cell phone number and have had no issues. Don't know about Santander but Lloyds is okay with it.
Well that's encouraging
Originally Posted by Weeze View Post
We keep a pay as you go uk phone just for this with Santander.
ok cool. So your UK phone must work without issues abroad then. I suppose you'd only get with high roaming charges for outgoing calls, not incoming texts.
guitarmaan is offline  
Old Jun 20th 2012, 6:24 pm
  #6  
 
Weeze's Avatar
 
Joined: Jun 2010
Location: Houston, TX
Posts: 2,262
Weeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond repute
Default Re: HSBC phone verification - from abroad?

Santander are predictably awful with everything.
Weeze is offline  
Old Jun 21st 2012, 12:33 am
  #7  
Bob
BE Site Lead
 
Bob's Avatar
 
Joined: Aug 2004
Location: MA, USA
Posts: 91,722
Bob has a reputation beyond reputeBob has a reputation beyond reputeBob has a reputation beyond reputeBob has a reputation beyond reputeBob has a reputation beyond reputeBob has a reputation beyond reputeBob has a reputation beyond reputeBob has a reputation beyond reputeBob has a reputation beyond reputeBob has a reputation beyond reputeBob has a reputation beyond repute
Default Re: HSBC phone verification - from abroad?

Originally Posted by Weeze View Post
Santander are predictably awful with everything.
That's what I hear, don't know why any one uses them?

HSBC will call your US number if they have it on file, which is easy to change if you have online banking.

Does mean you might get called at a right cnut of a time in the morning :/
Bob is offline  
Old Jun 21st 2012, 7:22 am
  #8  
 
Weeze's Avatar
 
Joined: Jun 2010
Location: Houston, TX
Posts: 2,262
Weeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond reputeWeeze has a reputation beyond repute
Default Re: HSBC phone verification - from abroad?

We had Abbey as they had a good rate and then didn't bother changing. As long as you expect it to be awful, you don't get so disappointed and sometimes they suprise you!
Weeze is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.