How to end ATT calls
I ordered UServe internet connectivity for my new place because i wanted to make sure I had wifi. I wanted installation to take place around August when Ill be back in the US but they brought my appointment forward without my knowledge and attempted to ship my router to an empty address. I managed to phone them up and cancel my appointment on the date of activation. Now I am getting endless automated phone calls about "it is imperative I contact them for my product to be delivered" Im still in the UK and I really dont want any bills for the period I didnt have internet. Im a bit disappointed with their tactic. Is this the sort of service I can expect from ATT.
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Re: How to end ATT calls
Originally Posted by 411
(Post 10095499)
I ordered UServe internet connectivity for my new place because i wanted to make sure I had wifi. I wanted installation to take place around August when Ill be back in the US but they brought my appointment forward without my knowledge and attempted to ship my router to an empty address. I managed to phone them up and cancel my appointment on the date of activation. Now I am getting endless automated phone calls about "it is imperative I contact them for my product to be delivered" Im still in the UK and I really dont want any bills for the period I didnt have internet. Im a bit disappointed with their tactic. Is this the sort of service I can expect from ATT.
Only give out your Google Voice number. Then you can block them when they start to piss you off. |
Re: How to end ATT calls
yes thats true I guess I could block them as they are calling my GV number. I just hope they dont intend to bill me despite not successfully delivering my router. I also hope it doesnt back-fire when I do eventually want to take out the service
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Re: How to end ATT calls
Originally Posted by 411
(Post 10095513)
yes thats true I guess I could block them as they are calling my GV number. I just hope they dont intend to bill me despite not successfully delivering my router. I also hope it doesnt back-fire when I do eventually want to take out the service
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Re: How to end ATT calls
Why not call them?
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Re: How to end ATT calls
Is this the sort of service you can expect?
YES I'll give you just 2 examples. Our wifi stopped working on anything but the laptop, so iPhone, iPad, blackberry, even the kindle. When I contacted AT&T they said they wouldn't do anything about it as it was the 3rd party devices fault, regardless of the fact the worked on every wifi in the world except the one I paid for. I had to search for the solution online which, surprisingly turned out to be an AT&T issue which too many of the neighbours fighting for the same wifi availability. Second example, tv buggered up and couldn't playback, or signal went shite. They came out and said we needed a new router. They left their cellphone number in case we had problems. Since then, I loose all tv, wifi, and even phone service frequently. I have been trying to contact them on the cell phone unsuccessfully (my call is import so leave a message), their manager unsuccessfully and I cannot access their online chat feature from a Mac. |
Re: How to end ATT calls
very interesting I tried calling them and each time I said I wanted to cancel they said they couldnt hear me. So I said to the guy "its rather funny that you have all my details but once I ask you to cancel you can no longer hear what I am saying". I asked to speak to the manager who claims to have cancelled my service but couldnt give me a cancellation code. I know they werent too happy I was calling from the UK and could not recognize my number. If this is what I can expect I may need to look into other providers. I cant afford an intermittent service from them. Verizon fios isnt in my area yet so I think Im left with one other option and I cant even remember their name!
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Re: How to end ATT calls
Like fatbrit said, you'll hear similar problems about all the big providers.
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Re: How to end ATT calls
Originally Posted by fatbrit
(Post 10095552)
The most common scenario with ATT is in about 5 years time you'll find a collection agency on your credit report....whether they bill you or not.
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Re: How to end ATT calls
Originally Posted by Weeze
(Post 10095584)
I cannot access their online chat feature from a Mac.
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