Hate automated phone systems? Try this!
Dec 8th 2005, 3:11 pm
#16
Lost in BE Cyberspace
Joined: Feb 2004
Posts: 14,577
Re: Hate automated phone systems? Try this!
Originally Posted by Partystar
Or you can try 'Advisor' or 'Representative'. Sometimes you just have to try different variations of the title of the operator.
Its to cater for everyone with differing accents, tones, volumes etc..
Dec 8th 2005, 3:34 pm
#17
Back where I belong!
Joined: Aug 2005
Location: Melbourne, Oz to Banbury, England to El Mirage, AZ & now back to England!
Posts: 5,989
Re: Hate automated phone systems? Try this!
Originally Posted by Chorlton
Its pretty hard to tell the difference between an operator and a recorded message 
Every time I call they have some script where they try you sell you some crap you dont need, and have you ever tried to cancel a card and close an account?? Thats where I need an automated system
Every time I call they have some script where they try you sell you some crap you dont need, and have you ever tried to cancel a card and close an account?? Thats where I need an automated system
Dec 8th 2005, 3:35 pm
#18
Back where I belong!
Joined: Aug 2005
Location: Melbourne, Oz to Banbury, England to El Mirage, AZ & now back to England!
Posts: 5,989
Re: Hate automated phone systems? Try this!
Originally Posted by anotherlimey
These voice recognition systems have a default path through their system so you can say anything other then what they want and you'll get an operator.
Its to cater for everyone with differing accents, tones, volumes etc..
Its to cater for everyone with differing accents, tones, volumes etc..
