FTB CA issues
Apr 5th 2012, 6:22 pm
#1
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FTB CA issues
Hello,
Little frustrated trying to contact FTB CA. I recd a notice for 2010 to file my taxes however I have already sent my returns last month. I need to speak to a human! How the he$$ do I do that?
Any help appreciated.
Little frustrated trying to contact FTB CA. I recd a notice for 2010 to file my taxes however I have already sent my returns last month. I need to speak to a human! How the he$$ do I do that?
Any help appreciated.
Apr 5th 2012, 7:17 pm
#2
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Joined: Feb 2009
Location: Herts to CA for nearly 10 years and now MD
Posts: 351
Re: FTB CA issues
I know it sounds obvious but is there not a phone number on the notice itself?
I received a mailing from FTB in CA on mandatory electronic payment last week (basically telling me that from now on it was compulsory for me to make any payments due online) and I was confused about what it was telling me, so I called a number on the notice. I managed to get through to a real live person (within about :20) who happened to be quite pleasant and answered my questions.
I ended up shredding the document so I can't tell you what number I called.
Have you tried any of these:
https://www.ftb.ca.gov/aboutFTB/cont...tility_Contact
I received a mailing from FTB in CA on mandatory electronic payment last week (basically telling me that from now on it was compulsory for me to make any payments due online) and I was confused about what it was telling me, so I called a number on the notice. I managed to get through to a real live person (within about :20) who happened to be quite pleasant and answered my questions.
I ended up shredding the document so I can't tell you what number I called.
Have you tried any of these:
https://www.ftb.ca.gov/aboutFTB/cont...tility_Contact
Last edited by jackattack; Apr 5th 2012 at 7:19 pm. Reason: appalling grammar
Apr 5th 2012, 7:30 pm
#3
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Thread Starter
Joined: Jul 2008
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Re: FTB CA issues
I know it sounds obvious but is there not a phone number on the notice itself?
I received a mailing from FTB in CA on mandatory electronic payment last week (basically telling me that from now on it was compulsory for me to make any payments due online) and I was confused about what it was telling me, so I called a number on the notice. I managed to get through to a real live person (within about :20) who happened to be quite pleasant and answered my questions.
I ended up shredding the document so I can't tell you what number I called.
Have you tried any of these:
https://www.ftb.ca.gov/aboutFTB/cont...tility_Contact
I received a mailing from FTB in CA on mandatory electronic payment last week (basically telling me that from now on it was compulsory for me to make any payments due online) and I was confused about what it was telling me, so I called a number on the notice. I managed to get through to a real live person (within about :20) who happened to be quite pleasant and answered my questions.
I ended up shredding the document so I can't tell you what number I called.
Have you tried any of these:
https://www.ftb.ca.gov/aboutFTB/cont...tility_Contact
Tried your link too - it's the same number I have tried already.
Apr 5th 2012, 11:05 pm
#4
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Joined: Feb 2009
Location: Herts to CA for nearly 10 years and now MD
Posts: 351
Re: FTB CA issues
What about the 'live chat' option, it doesn't look like that is all automated?
You could at least try that and ask them for a real live person contact number.
Also, quite a few automated phone lines give you multiple options for different services and they never give you "press 0 for representative" but often you can press 0 and get through to someone.
Just a thought.
You could at least try that and ask them for a real live person contact number.
Also, quite a few automated phone lines give you multiple options for different services and they never give you "press 0 for representative" but often you can press 0 and get through to someone.
Just a thought.
Apr 9th 2012, 4:39 am
#5
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Posts: 478
Re: FTB CA issues
Yeah, tap that 0 button! I don't know what I pressed but I always got a live person in the past, and they're usually really helpful and nice.
The answer is probably that your return hasn't been processed yet, so when they sent out the reminder letter they hadn't tagged you as having sent it. These days anything that isn't an efile seems to take six weeks minimum. If it was an efile however it sounds like something might have gone wrong...
The answer is probably that your return hasn't been processed yet, so when they sent out the reminder letter they hadn't tagged you as having sent it. These days anything that isn't an efile seems to take six weeks minimum. If it was an efile however it sounds like something might have gone wrong...
Apr 10th 2012, 7:30 pm
#6
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Re: FTB CA issues
Yeah, tap that 0 button! I don't know what I pressed but I always got a live person in the past, and they're usually really helpful and nice.
The answer is probably that your return hasn't been processed yet, so when they sent out the reminder letter they hadn't tagged you as having sent it. These days anything that isn't an efile seems to take six weeks minimum. If it was an efile however it sounds like something might have gone wrong...
The answer is probably that your return hasn't been processed yet, so when they sent out the reminder letter they hadn't tagged you as having sent it. These days anything that isn't an efile seems to take six weeks minimum. If it was an efile however it sounds like something might have gone wrong...
Will call them back in 3 weeks to see where I am at!
Thanks guys.
