Originally Posted by Chaufeurse

Unfortunately the August 2012 software input error has reared it's head again as another family lose their holiday due to denied ESTA application that didn't afford them the time to resolve - I'm personally aware of two families who lost their holidays, another who, luckily, resolved via a phone call to the US and one who had sufficient time to make successful B2 visa application. Whether one agree's, doesn't believe it significant, wants to argue the toss about irresponsibily leaving ESTA application too late, whatever, if it makes those who travelled thro Sanford during August 2012 significantly aware it's not a bad thing.

Apparently, whilst arrival/departure UK data format information had been supplied, the suggestion is the software error at Sanford input UK dates in US numerical default resulting in some ESTA holders flagged as overstayers - apparently travellers affected are between the software update of circa 8/8/2012 to when the error came to light when Sanford realised there is no 13th month and corrected the error. Unfortunately that may be too little, too late for those being refused ESTA through no fault of their own.

Originally Posted by BerkshireBugsy

Many thanks for this. I totally with with what you have posted here. I think a a lot of people (including me) probably made the assumption that once an ESTA had been granted it would have a 2 year validity and wouldn't change from "granted" to "denied" part way through its validity.

I am still disappointed that those who chose to bombast me for alleging that the error was in the software used at the airport have not chosen to apologise despite me producing the evidence to prove that nothing I have stated was in error.

Originally Posted by Boiler

Seems Thompson and Icelanicair fly international.

As an aside I have seen numerous posts from people who have immigrated on a cheaper return ticket and the system shows they left on that return flight.