eBay and showing the currect country/currency in all areas
Jun 22nd 2014, 5:39 pm
#1
Forum Regular
Thread Starter
Joined: Oct 2010
Posts: 278
eBay and showing the currect country/currency in all areas
I moved from the UK to the US in early 2012 and one of the things I had to do was change eBay's country for my account. Now, I closed my old UK PayPal account and created a US one because I know there isn't an way to re-configure that, but re: eBay I altered my registered address and also changed the currency.
However, ever since then it's still a weird mish-mash of UK and US. I can buy and sell things just fine, which is why I've not really pursued this particularly, but if I enable newsletters they're .co.uk ones, and my 'Sell' monthly limit always show as GBP with no way to change it. Aside from signing in if I have to enter my password anywhere on the site I tend to have to enter it twice - once for the US and once for the UK.
This kind of thing happens (albeit less often) on Amazon, too; I had to call them once for something unrelated and they stated it was logging them in to the UK site by default. It was a pain to have to explain I live in the US now and redirect them verbally.
Does anybody know what I can do about this? Presumably the original UK flag set to my account is still active; I'm surprised it wasn't changed over when I tinkered with the settings. I suppose I could just call them and ask, but with the mish-mash of countries I'm thinking there's not much that can be done, or they won't care enough.
As said, not really a huge deal, but it would be nice to finally resolve this.
(On a separate note if I try and search for absolutely anything on these forums I get told there's no matches, no matter what it is. Even if the word is 'immigration', for example. How odd.)
However, ever since then it's still a weird mish-mash of UK and US. I can buy and sell things just fine, which is why I've not really pursued this particularly, but if I enable newsletters they're .co.uk ones, and my 'Sell' monthly limit always show as GBP with no way to change it. Aside from signing in if I have to enter my password anywhere on the site I tend to have to enter it twice - once for the US and once for the UK.
This kind of thing happens (albeit less often) on Amazon, too; I had to call them once for something unrelated and they stated it was logging them in to the UK site by default. It was a pain to have to explain I live in the US now and redirect them verbally.
Does anybody know what I can do about this? Presumably the original UK flag set to my account is still active; I'm surprised it wasn't changed over when I tinkered with the settings. I suppose I could just call them and ask, but with the mish-mash of countries I'm thinking there's not much that can be done, or they won't care enough.
As said, not really a huge deal, but it would be nice to finally resolve this.
(On a separate note if I try and search for absolutely anything on these forums I get told there's no matches, no matter what it is. Even if the word is 'immigration', for example. How odd.)
Jun 22nd 2014, 10:05 pm
#2
SUPER MODERATOR
Joined: Dec 2005
Posts: 88,014
Re: eBay and showing the currect country/currency in all areas
Our search engine is down...it's been problematic for some time. Sorry.
Jun 23rd 2014, 1:49 pm
#3
Banned
Joined: Apr 2013
Posts: 5,154
Re: eBay and showing the currect country/currency in all areas
I moved from the UK to the US in early 2012 and one of the things I had to do was change eBay's country for my account. Now, I closed my old UK PayPal account and created a US one because I know there isn't an way to re-configure that, but re: eBay I altered my registered address and also changed the currency.
However, ever since then it's still a weird mish-mash of UK and US. I can buy and sell things just fine, which is why I've not really pursued this particularly, but if I enable newsletters they're .co.uk ones, and my 'Sell' monthly limit always show as GBP with no way to change it. Aside from signing in if I have to enter my password anywhere on the site I tend to have to enter it twice - once for the US and once for the UK.
This kind of thing happens (albeit less often) on Amazon, too; I had to call them once for something unrelated and they stated it was logging them in to the UK site by default. It was a pain to have to explain I live in the US now and redirect them verbally.
Does anybody know what I can do about this? Presumably the original UK flag set to my account is still active; I'm surprised it wasn't changed over when I tinkered with the settings. I suppose I could just call them and ask, but with the mish-mash of countries I'm thinking there's not much that can be done, or they won't care enough.
As said, not really a huge deal, but it would be nice to finally resolve this.
(On a separate note if I try and search for absolutely anything on these forums I get told there's no matches, no matter what it is. Even if the word is 'immigration', for example. How odd.)
However, ever since then it's still a weird mish-mash of UK and US. I can buy and sell things just fine, which is why I've not really pursued this particularly, but if I enable newsletters they're .co.uk ones, and my 'Sell' monthly limit always show as GBP with no way to change it. Aside from signing in if I have to enter my password anywhere on the site I tend to have to enter it twice - once for the US and once for the UK.
This kind of thing happens (albeit less often) on Amazon, too; I had to call them once for something unrelated and they stated it was logging them in to the UK site by default. It was a pain to have to explain I live in the US now and redirect them verbally.
Does anybody know what I can do about this? Presumably the original UK flag set to my account is still active; I'm surprised it wasn't changed over when I tinkered with the settings. I suppose I could just call them and ask, but with the mish-mash of countries I'm thinking there's not much that can be done, or they won't care enough.
As said, not really a huge deal, but it would be nice to finally resolve this.
(On a separate note if I try and search for absolutely anything on these forums I get told there's no matches, no matter what it is. Even if the word is 'immigration', for example. How odd.)
Jun 25th 2014, 3:36 pm
#4
Forum Regular
Thread Starter
Joined: Oct 2010
Posts: 278
Re: eBay and showing the currect country/currency in all areas
Cheers. Yes, called them up and it only took a couple of minutes. I had to 'verify' that I was me by telling the lady what e-mail address I signed up to eBay with (which was just the (then) UK googlemail version of my current gmail address, hah), and within a few minutes it was changed over.
I'm not entirely sure why this can't just be done in the account info like the registered address et al, but I suppose there must be a reason. At least I didn't have to completely close my account and create a new one like I did with PayPal.
I shot off an e-mail to Amazon to ask the same thing, but I never tend to get very good replies with them.
I'm not entirely sure why this can't just be done in the account info like the registered address et al, but I suppose there must be a reason. At least I didn't have to completely close my account and create a new one like I did with PayPal.
I shot off an e-mail to Amazon to ask the same thing, but I never tend to get very good replies with them.
Jun 25th 2014, 4:26 pm
#5
Banned
Joined: Apr 2013
Posts: 5,154
Re: eBay and showing the currect country/currency in all areas
Cheers. Yes, called them up and it only took a couple of minutes. I had to 'verify' that I was me by telling the lady what e-mail address I signed up to eBay with (which was just the (then) UK googlemail version of my current gmail address, hah), and within a few minutes it was changed over.
I'm not entirely sure why this can't just be done in the account info like the registered address et al, but I suppose there must be a reason. At least I didn't have to completely close my account and create a new one like I did with PayPal.
I shot off an e-mail to Amazon to ask the same thing, but I never tend to get very good replies with them.
I'm not entirely sure why this can't just be done in the account info like the registered address et al, but I suppose there must be a reason. At least I didn't have to completely close my account and create a new one like I did with PayPal.
I shot off an e-mail to Amazon to ask the same thing, but I never tend to get very good replies with them.
Jun 25th 2014, 5:02 pm
#6
Forum Regular
Thread Starter
Joined: Oct 2010
Posts: 278
Re: eBay and showing the currect country/currency in all areas
Oh, I know, but whenever I've contacted Amazon in the past and they've logged into my account it would always take them to the UK page by default, so there must be some flag stored somewhere regarding that. Very trivial, but I was in the mood to resolve things so thought I'd try.
Jun 27th 2014, 3:17 pm
#7
Forum Regular
Thread Starter
Joined: Oct 2010
Posts: 278
Re: eBay and showing the currect country/currency in all areas
Just a final FYI for anybody that has a similar issue/searches for this problem here in the future: I'm fairly certain if you sell on eBay you'll also need to update/re-do your (PayPal) automatic payment option in the Account>Seller Account section of eBay. It seems, at least in my case, when they switched me over to a fully US account the earlier automatic payment agreement was silently cancelled (since it was with the EU arm of the company), and I needed to set up and agree to the US one. It took ten seconds.
The only reason I found out was because I was about to re-list an unsold item and I got the warning pop up that they had no way to take their cut of the (potential) sale.
The only reason I found out was because I was about to re-list an unsold item and I got the warning pop up that they had no way to take their cut of the (potential) sale.
