Don't you ever call Virgin names again !
Jan 5th 2007, 4:36 pm
#1
BE Forum Addict
Thread Starter
Joined: Feb 2006
Posts: 4,820
Don't you ever call Virgin names again !
Bereavement tickets
We have tried AA, Continental, BA, even f**kin RAC
"We don't do those anymore, the discounted tickets you can get are so cheap anyway" is what we got.
Virgin Atlantic (Bless 'em) have given all four of us 60% extra discount on cheapest cut price tickets to get us to my Dads funeral ...... AND! .... have left them as open return at no extra cost.
Price for 2 adults and 2 children ? ..... $1600 including all taxes.
Beat that BA.
We have tried AA, Continental, BA, even f**kin RAC
"We don't do those anymore, the discounted tickets you can get are so cheap anyway" is what we got.
Virgin Atlantic (Bless 'em) have given all four of us 60% extra discount on cheapest cut price tickets to get us to my Dads funeral ...... AND! .... have left them as open return at no extra cost.
Price for 2 adults and 2 children ? ..... $1600 including all taxes.
Beat that BA.
Last edited by Patrick Hasler; Jan 5th 2007 at 4:39 pm.
Jan 5th 2007, 4:54 pm
#2
Joined: Jun 2006
Location: Aspen, CO
Posts: 9,845
Re: Don't you ever call Virgin names again !
Have a safe journey
Jan 5th 2007, 4:59 pm
#3
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Joined: Apr 2005
Location: St Ives to So. Cal.
Posts: 258
Re: Don't you ever call Virgin names again !
I had horrible problems with Continental when my Mum passed away last month. They wouldn't be me any type of compassionate discount; their theory was well she was alive when you booked the ticket (although on life support) and we don't offer discounts on already booked tickets (I had to change mine to extend my stay as she passed away whilst I was there). Continental had no compassion at all, the CS center was awful to deal with!
Dawn
Dawn
Jan 5th 2007, 5:04 pm
#4
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Thread Starter
Joined: Feb 2006
Posts: 4,820
Re: Don't you ever call Virgin names again !
I had horrible problems with Continental when my Mum passed away last month. They wouldn't be me any type of compassionate discount; their theory was well she was alive when you booked the ticket (although on life support) and we don't offer discounts on already booked tickets (I had to change mine to extend my stay as she passed away whilst I was there). Continental had no compassion at all, the CS center was awful to deal with!
Dawn
Dawn
Jan 5th 2007, 5:29 pm
#5
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Joined: Jan 2005
Location: HOME
Posts: 23,181
Re: Don't you ever call Virgin names again !
I had horrible problems with Continental when my Mum passed away last month. They wouldn't be me any type of compassionate discount; their theory was well she was alive when you booked the ticket (although on life support) and we don't offer discounts on already booked tickets (I had to change mine to extend my stay as she passed away whilst I was there). Continental had no compassion at all, the CS center was awful to deal with!
Dawn
Dawn
Have you written to them? Write to their CEO, not the CS Center. It won't help you, but unless people complain, how will they even consider a change in policy?
