Are DMV employees trained to be as unhelpful as possible?
Apr 26th 2006, 5:43 pm
#1
SUPER MODERATOR
Thread Starter
Joined: Dec 2005
Posts: 88,017
Are DMV employees trained to be as unhelpful as possible?
As my daughter is 21 next month she received a letter stating that her drivers licence has to be renewed before the end of May. She is away at uni. but will be home for Memorial Day weekend. Yesterday I went into the local DMV office to enquire if they would be open on the Saturday of Memorial Day weekend. The only answer I could get was 'probably not', when I asked if there was anyone who could give me a definite answer I was given a leaflet.
When I got back to my car I looked at the leaflet and saw it was written in Spanish, not one word of English. Do I look freakin' Spanish? I am fair skinned, have blonde hair and blue eyes. I was furious but knew I wouldn't get anywhere if I went back into the office. When I got home I called the DMV helpline, when I enquired about Memorial Day weekend I was asked, 'when is that?'
Are these people thick or purposely unhelpful or both?
When I got back to my car I looked at the leaflet and saw it was written in Spanish, not one word of English. Do I look freakin' Spanish? I am fair skinned, have blonde hair and blue eyes. I was furious but knew I wouldn't get anywhere if I went back into the office. When I got home I called the DMV helpline, when I enquired about Memorial Day weekend I was asked, 'when is that?'
Are these people thick or purposely unhelpful or both?
Apr 26th 2006, 5:49 pm
#2
BE Forum Addict
Joined: Aug 2005
Location: Infinity and beyond
Posts: 1,324
Re: Are DMV employees trained to be as unhelpful as possible?
Do I look freakin' Spanish? I am fair skinned, have blonde hair and blue eyes.
Apr 26th 2006, 5:53 pm
#3
Thinking about it
Joined: Oct 2005
Location: Mid-West
Posts: 9,435
Re: Are DMV employees trained to be as unhelpful as possible?
Originally Posted by Jerseygirl
As my daughter is 21 next month she received a letter stating that her drivers licence has to be renewed before the end of May. She is away at uni. but will be home for Memorial Day weekend. Yesterday I went into the local DMV office to enquire if they would be open on the Saturday of Memorial Day weekend. The only answer I could get was 'probably not', when I asked if there was anyone who could give me a definite answer I was given a leaflet.
When I got back to my car I looked at the leaflet and saw it was written in Spanish, not one word of English. Do I look freakin' Spanish? I am fair skinned, have blonde hair and blue eyes. I was furious but knew I wouldn't get anywhere if I went back into the office. When I got home I called the DMV helpline, when I enquired about Memorial Day weekend I was asked, 'when is that?'
Are these people thick or purposely unhelpful or both?
When I got back to my car I looked at the leaflet and saw it was written in Spanish, not one word of English. Do I look freakin' Spanish? I am fair skinned, have blonde hair and blue eyes. I was furious but knew I wouldn't get anywhere if I went back into the office. When I got home I called the DMV helpline, when I enquired about Memorial Day weekend I was asked, 'when is that?'
Are these people thick or purposely unhelpful or both?
Apr 26th 2006, 5:54 pm
#4
roamin in the gloamin
Joined: Jan 2005
Location: Illinois
Posts: 1,400
Re: Are DMV employees trained to be as unhelpful as possible?
Especially in NJ they are.
Just make sure you have enough ID with you to get in the building.
Just make sure you have enough ID with you to get in the building.
Apr 26th 2006, 5:58 pm
#5
SUPER MODERATOR
Thread Starter
Joined: Dec 2005
Posts: 88,017
Re: Are DMV employees trained to be as unhelpful as possible?
Originally Posted by clydegirl
Especially in NJ they are.
Just make sure you have enough ID with you to get in the building.
Just make sure you have enough ID with you to get in the building.
Apr 26th 2006, 5:59 pm
#6
Lapine Member
Joined: Nov 2004
Location: Austin, Texas in my own little world
Posts: 21,691
Re: Are DMV employees trained to be as unhelpful as possible?
Originally Posted by Jerseygirl
Here you have to have about a zillion forms of ID. The one that seems to carry the most weight is a high school diploma.
Apr 26th 2006, 6:01 pm
#7
Thinking about it
Joined: Oct 2005
Location: Mid-West
Posts: 9,435
Re: Are DMV employees trained to be as unhelpful as possible?
Originally Posted by Jerseygirl
Here you have to have about a zillion forms of ID. The one that seems to carry the most weight is a high school diploma.
Out of 3 offices I tried one was extremely helpful, one was pretty good and the third was full of some of the biggest numbnuts I have ever seen.
Apr 26th 2006, 6:01 pm
#8
Thinking about it
Joined: Oct 2005
Location: Mid-West
Posts: 9,435
Re: Are DMV employees trained to be as unhelpful as possible?
Originally Posted by snowbunny
I thought it was a Blockbuster video rental card?
Apr 26th 2006, 6:03 pm
#9
@matthewb76
Joined: Jul 2003
Location: Missouri
Posts: 21,886
Re: Are DMV employees trained to be as unhelpful as possible?
Originally Posted by Jerseygirl
Do I look freakin' Spanish? I am fair skinned, have blonde hair and blue eyes.
Apr 26th 2006, 6:03 pm
#10
SUPER MODERATOR
Thread Starter
Joined: Dec 2005
Posts: 88,017
Re: Are DMV employees trained to be as unhelpful as possible?
Originally Posted by BigDavyG
To be fair they aren't all muppets - try a different office.
Out of 3 offices I tried one was extremely helpful, one was pretty good and the third was full of some of the biggest numbnuts I have ever seen.
Out of 3 offices I tried one was extremely helpful, one was pretty good and the third was full of some of the biggest numbnuts I have ever seen.
Apr 26th 2006, 6:08 pm
#11
BE Forum Addict
Joined: Aug 2005
Location: Infinity and beyond
Posts: 1,324
Re: Are DMV employees trained to be as unhelpful as possible?
Originally Posted by Jerseygirl
Here you have to have about a zillion forms of ID. The one that seems to carry the most weight is a high school diploma.
Apr 26th 2006, 6:22 pm
#12
2007 pred.league robbery
Joined: Aug 2002
Location: Joizey
Posts: 785
Re: Are DMV employees trained to be as unhelpful as possible?
"You know what they should do? When you walk in the front door of the DMV, they should have somebody hiding, just PUNCH YOU IN THE FACE. Cause at least after that you're like "ahhhhh! Well waiting in line's not so bad after the punch in the face." -- Dane Cook
Apr 26th 2006, 6:23 pm
#13
BE Site Lead
Joined: Aug 2004
Location: MA, USA
Posts: 92,170
Re: Are DMV employees trained to be as unhelpful as possible?
haha...that's funny....anyway, chances are, they'll be closed
and why not get your daughter to go to dmv near college?
and why not get your daughter to go to dmv near college?
Apr 26th 2006, 6:25 pm
#14
SUPER MODERATOR
Thread Starter
Joined: Dec 2005
Posts: 88,017
Re: Are DMV employees trained to be as unhelpful as possible?
Originally Posted by lee_in_nj
"You know what they should do? When you walk in the front door of the DMV, they should have somebody hiding, just PUNCH YOU IN THE FACE. Cause at least after that you're like "ahhhhh! Well waiting in line's not so bad after the punch in the face." -- Dane Cook
Apr 26th 2006, 6:25 pm
#15
SUPER MODERATOR
Thread Starter
Joined: Dec 2005
Posts: 88,017
Re: Are DMV employees trained to be as unhelpful as possible?
Originally Posted by Bob
haha...that's funny....anyway, chances are, they'll be closed
and why not get your daughter to go to dmv near college?
and why not get your daughter to go to dmv near college?
Gotta be in NJ.