Bleeding voice recognition software
 

I have been shouting into the phone for the past half hour trying to get the voice recognition on the home warranty phone line to understand me. I may be loosing the will......

Re: Bleeding voice recognition software
 

My sympathies. Sometimes a very exaggerated John Wayne impression will move you forward, or if not it may eventually get to a person.

Re: Bleeding voice recognition software
 

I tried an American accent. No joy. I also tried keeping quiet to try and force me through to a human. Unfortunately I have a cough and kept coughing at an inopportune moment. "I'm sorry, I don't understand. Please can you spell that."
My undoing was the landlords name -Ralph. Rarlf, Raarlf, Raarlfff.

Re: Bleeding voice recognition software
 

When all else fails either press 0 or keep yelling "live advisor"...eventually you get there;)

Re: Bleeding voice recognition software
 

'Rafe', surely... :sneaky:

Re: Bleeding voice recognition software
 

Hope this helps:

http://gethuman.com/

Re: Bleeding voice recognition software
 

Thanks. I'll try that next time!

Re: Bleeding voice recognition software
 

Sorry, don't understand. Probably being a bit thick!

Re: Bleeding voice recognition software
 

You want to have a go using "On Star"...that is literally hours of amusement.

At least with that one, it doesn't understand people from Maine either :lol:

Re: Bleeding voice recognition software
 

Suspect a reference to a certain actor. While it is spelled Ralph Feinnes, it's pronounced, "Throat Warbler Mangrove"

Re: Bleeding voice recognition software
 

My phone was equally useless unless I put on a dreadful American accent. I couldn't even say "Call Nikki" without it acting as if I just farted at it. Luckily I managed to change the setting to British and it worked fine.

It used to be that you could skip the menu systems by just pressing zero a few times and then it would put you through to a real person, but too many people worked that out.

Re: Bleeding voice recognition software
 

:D

Re: Bleeding voice recognition software
 

:-)

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Re: Bleeding voice recognition software
 

... just don't try to call Facebook - 300 to 700 min average wait time; depending on which department you need!!!

... hmmmm, I think I've identified the problem - did you try Bengali?.... Punjabi?..... or even Urdu?

Re: Bleeding voice recognition software
 

Try that with a 'fake' British accent with an undertone of German in it. If we had a gun in the house I probably would have shot the phone a couple of times by now.