Associates demanding ID with Visa CC
#1
Associates demanding ID with Visa CC
Someone on this board reunited me with creditboards.com the other day -- fascinating stuff. Anyway armed with the info @ http://creditboards.com/forums/index...howtopic=82795 and the link to Visa @ http://usa.visa.com/about_visa/newsr...html#anchor_18, I decided to be a cantankerous bugger and wind up our local store. I get pissed off with snotty-nosed twats demanding my ID and am equally convinced it does absolutely nothing to protect me but rather exposes me to more risk of ID theft.
Anyways, paid for my fruit and veg with a Visa CC but refused to give my photo ID. Dragged the store manager into it (didn't want the cashier copping for it), who confirmed it was always "head office policy" to demand IDs for every CC transaction. Showed them my ID under protest and said I would be complaining to Visa. Came home and called the Visa number and filled out an incident report over the phone with them. Can't wait to call in for my pineapple and spuds next week.
Anyways, paid for my fruit and veg with a Visa CC but refused to give my photo ID. Dragged the store manager into it (didn't want the cashier copping for it), who confirmed it was always "head office policy" to demand IDs for every CC transaction. Showed them my ID under protest and said I would be complaining to Visa. Came home and called the Visa number and filled out an incident report over the phone with them. Can't wait to call in for my pineapple and spuds next week.
#2
Forum Regular
Joined: Feb 2005
Location: Huddersfield UK to Memphis Tn to Huddersfield UK
Posts: 53
Re: Associates demanding ID with Visa CC
I really dont understand why you find a request for ID a problem. Most CC dont have photos on them so the request for photo ID (drivers license) is the only way they can prove the card is being used by its signatory.
Its seems a tad pedantic to summon the clerks supervisor/manager when all they are trying to do is prevent CC fraud.
Its seems a tad pedantic to summon the clerks supervisor/manager when all they are trying to do is prevent CC fraud.
#3
Re: Associates demanding ID with Visa CC
Originally Posted by teresa1003
I really dont understand why you find a request for ID a problem. Most CC dont have photos on them so the request for photo ID (drivers license) is the only way they can prove the card is being used by its signatory.
Its seems a tad pedantic to summon the clerks superior when all they are trying to do is prevent CC fraud.
Its seems a tad pedantic to summon the clerks superior when all they are trying to do is prevent CC fraud.
In what particular way does providing your full address, DOB and DL number to a minimum-wage, here-today-and-gone-tomorrow employee prevent CC fraud, especially taking into account they lready have your credit card number, its validation code and your signature ? Please do enlighten me as I'd love to know.
BTW, I summoned the clerk's superior to get her well off the hook for it. And I was as nice as pie to her.
#4
Home and Happy
Joined: Dec 2002
Location: Keep true friends and puppets close, trust no-one else...
Posts: 93,807
Re: Associates demanding ID with Visa CC
Wonder how much notice they take of the photo anyway, bearing in mind how little attention gets paid to the signature. I signed for one weeks food as "D Duck" out of sheer mischief, and the check out kid didn't even turn the card over to look at the signature.
#5
Re: Associates demanding ID with Visa CC
Originally Posted by Pollyana
Wonder how much notice they take of the photo anyway, bearing in mind how little attention gets paid to the signature. I signed for one weeks food as "D Duck" out of sheer mischief, and the check out kid didn't even turn the card over to look at the signature.
I used to use my arsenal of foreign IDs to amuse myself. Never had them questioned once.
#6
Lost in BE Cyberspace
Joined: Feb 2004
Posts: 14,577
Re: Associates demanding ID with Visa CC
Bruce Schneier - the guru of information security - has this to say:
http://www.schneier.com/blog/archive...ting_iden.html
If you don't want to read it the basic points are:
1) The problem isn't the customer's.
2) The problem is with fraudulent transactions
3) Therefore, authenticating the transaction is a better process (this is what credit card companies do, banks don't)
Visa don't require an ID to be shown because it's pointless.
http://www.schneier.com/blog/archive...ting_iden.html
If you don't want to read it the basic points are:
1) The problem isn't the customer's.
2) The problem is with fraudulent transactions
3) Therefore, authenticating the transaction is a better process (this is what credit card companies do, banks don't)
Visa don't require an ID to be shown because it's pointless.
#7
Homebody
Joined: Jan 2005
Location: HOME
Posts: 23,179
Re: Associates demanding ID with Visa CC
Originally Posted by fatbrit
In what particular way does providing your full address, DOB and DL number to a minimum-wage, here-today-and-gone-tomorrow employee prevent CC fraud, especially taking into account they lready have your credit card number, its validation code and your signature ?
Elvira
#8
Re: Associates demanding ID with Visa CC
Originally Posted by DonnaElvira
Are you saying that they actually note down, or at least look at, all these details? I have to admit this has never happened to me. All they ever do is take a quick glance at my DL (which never leaves my wallet) - to see that the picture bears a passing resemblance to my good self.
Elvira
Elvira
No -- I'm saying that if I show it to them, they then have the ability to so do if they so wish. Even by memory, especially if I'm a regular customer where they can memorize one part at every visit.
And since it does absolutely nothing to protect me against CC fraud, why should I give them that opportunity?
#9
BE Enthusiast
Joined: Mar 2005
Location: CA
Posts: 857
Re: Associates demanding ID with Visa CC
Originally Posted by Pollyana
Wonder how much notice they take of the photo anyway, bearing in mind how little attention gets paid to the signature. I signed for one weeks food as "D Duck" out of sheer mischief, and the check out kid didn't even turn the card over to look at the signature.
#10
Re: Associates demanding ID with Visa CC
Originally Posted by Guelder Rose
(which I had forgotten to sign!) and showed them my UK DL which is in my maiden name ... nowt was said!
#11
Re: Associates demanding ID with Visa CC
When you swipe the card at the machine and select credit card, and then sign for it, they never even look at the card to verify the signature...can't be a good thing if it's a pinched card...
#12
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Joined: Mar 2005
Location: CA
Posts: 857
Re: Associates demanding ID with Visa CC
Originally Posted by fatbrit
This is Visa's one exception to demanding ID without suspicion of fraud -- you must have signed the card otherwise they can demand you produce the ID.
#13
Re: Associates demanding ID with Visa CC
Originally Posted by Bob
When you swipe the card at the machine and select credit card, and then sign for it, they never even look at the card to verify the signature...can't be a good thing if it's a pinched card...
Do you think they're capable of determining whether the signature is genuine? My wife signs my own signature far better than me! At least they are permitted to do this by Visa -- but they aren't permitted to ask for your ID unless fraud is suspected or you haven't signed the card.
#14
Re: Associates demanding ID with Visa CC
Originally Posted by fatbrit
.... And since it does absolutely nothing to protect me against CC fraud, why should I give them that opportunity?
#15
BE Enthusiast
Joined: Sep 2002
Location: US
Posts: 300
Re: Associates demanding ID with Visa CC
Originally Posted by fatbrit
Someone on this board reunited me with creditboards.com the other day -- fascinating stuff. Anyway armed with the info @ http://creditboards.com/forums/index...howtopic=82795 and the link to Visa @ http://usa.visa.com/about_visa/newsr...html#anchor_18, I decided to be a cantankerous bugger and wind up our local store. I get pissed off with snotty-nosed twats demanding my ID and am equally convinced it does absolutely nothing to protect me but rather exposes me to more risk of ID theft.
You sound like you think that you are better than them just because they are working at a minimum wage job...