Is it worth calling USCIS?
Jul 23rd 2010, 6:48 pm
#1
Forum Regular
Thread Starter
Joined: Jun 2010
Posts: 88
Is it worth calling USCIS?
The link below states (from the horse's mouth) that the 15 day response time applies after receipt by USCIS of RFE info. I got notice from USCIS they received my info on July 6th, so here I am on day 17 with no word from them.
My questions is, has anyone been in a similar situation and called them up to quote their own statement?
Or is it best to sit tight and wait?
Do they get annoyed if they are questioned?
Just fed up now. Seems they are a law unto themselves and make it up as they go along
Would appreciate hearing from anyone who has been in the same situation.
Thanks.
http://www.uscis.gov/portal/site/usc...0045f3d6a1RCRD
My questions is, has anyone been in a similar situation and called them up to quote their own statement?
Or is it best to sit tight and wait?
Do they get annoyed if they are questioned?
Just fed up now. Seems they are a law unto themselves and make it up as they go along
Would appreciate hearing from anyone who has been in the same situation.
Thanks.
http://www.uscis.gov/portal/site/usc...0045f3d6a1RCRD
Jul 23rd 2010, 7:01 pm
#2
MODERATOR
Joined: Apr 2003
Location: Phoenix, Arizona
Posts: 58,679
Re: Is it worth calling USCIS?
Don't know the answer, but thought it might be useful for others reading to know you're applying for an L1 visa.
Rene
Rene
Jul 23rd 2010, 7:43 pm
#3
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Joined: Jan 2010
Location: Sammamish, WA
Posts: 300
Re: Is it worth calling USCIS?
Is it 15 days or 15 business days? I can never remember 
Jul 23rd 2010, 7:56 pm
#5
Joined: Mar 2003
Posts: 68,280
Re: Is it worth calling USCIS?
Probably day of receipt is the day it arrives on the right persons desk ...
3 days after it got there
3 days after it got there
Jul 23rd 2010, 8:40 pm
#6
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Joined: Apr 2009
Location: Berkeley, CA
Posts: 927
Re: Is it worth calling USCIS?
You can try to get your $1000 back.
Jul 23rd 2010, 8:49 pm
#7
Forum Regular
Joined: Sep 2009
Posts: 187
Re: Is it worth calling USCIS?
my daughter used premium processing, and when she hadnt heard anything back by day 15 (after RFE received) she sent email to:
[email protected]
saying that as they hadnt responded, was she entited to money back?
Lol and behold the next day her case was updated online, but the date on notice was for the previous day, which was the 15th day
[email protected]
saying that as they hadnt responded, was she entited to money back?
Lol and behold the next day her case was updated online, but the date on notice was for the previous day, which was the 15th day
Jul 23rd 2010, 9:13 pm
#8
DE-UK-NZ-IE-US... the TYP
Joined: Mar 2010
Posts: 2,855
Re: Is it worth calling USCIS?
The link below states (from the horse's mouth) that the 15 day response time applies after receipt by USCIS of RFE info. I got notice from USCIS they received my info on July 6th, so here I am on day 17 with no word from them.
My questions is, has anyone been in a similar situation and called them up to quote their own statement?
Or is it best to sit tight and wait?
Do they get annoyed if they are questioned?
Just fed up now. Seems they are a law unto themselves and make it up as they go along
Would appreciate hearing from anyone who has been in the same situation.
Thanks.
http://www.uscis.gov/portal/site/usc...0045f3d6a1RCRD
My questions is, has anyone been in a similar situation and called them up to quote their own statement?
Or is it best to sit tight and wait?
Do they get annoyed if they are questioned?
Just fed up now. Seems they are a law unto themselves and make it up as they go along
Would appreciate hearing from anyone who has been in the same situation.
Thanks.
http://www.uscis.gov/portal/site/usc...0045f3d6a1RCRD
tht
Last edited by tht; Jul 23rd 2010 at 9:18 pm.
Jul 23rd 2010, 9:46 pm
#10
Forum Regular
Joined: Feb 2009
Location: Rochester, NY
Posts: 228
Re: Is it worth calling USCIS?
In my experience, it is never worth calling USCIS!
Jul 23rd 2010, 10:08 pm
#12
Forum Regular
Joined: Feb 2009
Location: Rochester, NY
Posts: 228
Re: Is it worth calling USCIS?
With your premium processing, I think it's different. You actually get to speak to people that know stuff.
As for me, the times I've called the 1-800 I have no idea what I'm talking about line. It's basically just a call centre (numerous people I've spoken to have barely had a grasp on the English language) and they are obviously reading from a script. They have no access to anything apart from the same outdated information we can see on the Case Status system.
As for me, the times I've called the 1-800 I have no idea what I'm talking about line. It's basically just a call centre (numerous people I've spoken to have barely had a grasp on the English language) and they are obviously reading from a script. They have no access to anything apart from the same outdated information we can see on the Case Status system.
Jul 24th 2010, 1:32 am
#14
Just Joined
Joined: Jan 2010
Posts: 18
Re: Is it worth calling USCIS?
They took 8 days for my O1 visa. I assume you used a lawyer? He/she should be able to email the service and ask about the timescale you're experiencing.
Jul 25th 2010, 12:24 am
#15
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Joined: Nov 2002
Location: Birmingham, USA
Posts: 802
Re: Is it worth calling USCIS?
It can be useful to call the USCIS if there happens to be some problem, glitch, or hiccup in the processing of your papers which you may or may not know about. If things are running smoothly within the given time guideline, oversight will not step in and you will just be told to wait. It can be useful to call the USCIS multiple times and ask the same questions in different ways. Always remain polite, courteous, yet methodical. Be pleasant from the outset of the connection with the operator. You are trying to get someone on the line who will look at the specific events and details of your timeline.
Back in the day, when I was waiting to be naturalized, calling the USCIS worked because I eventually got someone on the line who discovered a file request protocol error by the Atlanta district office. There was a trail of requests going out for my file to the Vermont service center, but the service center was ignoring those requests because Atlanta was improperly submitting them.
I learned not to call them for the first two hours they're open or the last two hours before closing. I purchased a headset so that I could walk around and do other tasks while pressing redial. After getting a ringtone, the wait time varied between 12 - 55 minutes. I don't know if things are any different now that the year is 2010, but back in the days of 2001 and 2002, I needed to allow almost two hours to complete a phone call to the USCIS from start to finish.
Back in the day, when I was waiting to be naturalized, calling the USCIS worked because I eventually got someone on the line who discovered a file request protocol error by the Atlanta district office. There was a trail of requests going out for my file to the Vermont service center, but the service center was ignoring those requests because Atlanta was improperly submitting them.
I learned not to call them for the first two hours they're open or the last two hours before closing. I purchased a headset so that I could walk around and do other tasks while pressing redial. After getting a ringtone, the wait time varied between 12 - 55 minutes. I don't know if things are any different now that the year is 2010, but back in the days of 2001 and 2002, I needed to allow almost two hours to complete a phone call to the USCIS from start to finish.
With your premium processing, I think it's different. You actually get to speak to people that know stuff.
As for me, the times I've called the 1-800 I have no idea what I'm talking about line. It's basically just a call centre (numerous people I've spoken to have barely had a grasp on the English language) and they are obviously reading from a script. They have no access to anything apart from the same outdated information we can see on the Case Status system.
As for me, the times I've called the 1-800 I have no idea what I'm talking about line. It's basically just a call centre (numerous people I've spoken to have barely had a grasp on the English language) and they are obviously reading from a script. They have no access to anything apart from the same outdated information we can see on the Case Status system.