Chinga La Migra

 INS Established Complaint Procedures

The INS has established complaint procedures whereby individuals can
report incidents of misconduct, mistreatment, or allegations of abuse,
fraud, waste, or mismanagement. These complaint procedures are
particularly useful for clients who want to report abusive treatment
during Special Registration or while crossing the border. Official
complaints will help raise the INS' awareness of abuses/ill treatment
that occur during the Special Registration and at the border and give
mistreated foreign nationals a chance to voice their grievances. Â

Office of the Inspector General

Complaints must be made in writing. The Office of the Inspector
General (OIG) does not make any statements as to the confidentiality
of its complaint procedure. Furthermore, the OIG does not guarantee
that each case will be investigated.Â

Address: Â

Office of the Inspector General
US Department of Justice
Investigations Division
950 Pennsylvania Avenue, NW Room 4706
Washington, DC 20530

Fax: Â Â (202)-616-9898
e-mail: Â [email protected]
phone: Â Â 1-800-869-4499*

*This hotline provides OIG address information in either English or
Spanish. Complaints cannot be registered over the phone.

INS Office of Internal Audit

Complaints will only be accepted via the mail. The Office of Internal
Audit (OIA) states that it will keep complaints confidential unless
disclosure is unavoidable in a legal or administrative proceeding. It
also states that there is no retaliation for submitting a complaint.Â
That having been said, attorneys should still inform their clients who
are in undocumented status or otherwise compromised status of the
potential risks of registering complaints.

Address: Â
Director, Office of Internal Audit
US Immigration and Naturalization Service
425 I St., NW
Room 3260
Washington, DC 20536

Also, here is a downloadable Complaint Report (complete with FREE
postage):

http://www.immigration.com/newslette...intformins.pdf

If everyone that had been treated like shit by the INS actually
complained, perhaps something would be done (not really, since the US
Gov't is an undemocratic, uncaring and shitty institution, but hey, at
least it'll waste the postal services time and make the bureaucrats
actually pretend they have to work for a living!)

Marius

And the complaint will be processed at INS' earliest convenience using
procedures developed prior to April 2001 at the California Service
Center.

    

Ronald Austin

This info is of no use as INS is now or about to be in the Department of
Homeland Security.




"Chinga La Migra" wrote in message
news:[email protected]...
    > INS Established Complaint Procedures
    > The INS has established complaint procedures whereby individuals can
    > report incidents of misconduct, mistreatment, or allegations of abuse,
    > fraud, waste, or mismanagement. These complaint procedures are
    > particularly useful for clients who want to report abusive treatment
    > during Special Registration or while crossing the border. Official
    > complaints will help raise the INS' awareness of abuses/ill treatment
    > that occur during the Special Registration and at the border and give
    > mistreated foreign nationals a chance to voice their grievances.
    > Office of the Inspector General
    > Complaints must be made in writing. The Office of the Inspector
    > General (OIG) does not make any statements as to the confidentiality
    > of its complaint procedure. Furthermore, the OIG does not guarantee
    > that each case will be investigated.
    > Address:
    > Office of the Inspector General
    > US Department of Justice
    > Investigations Division
    > 950 Pennsylvania Avenue, NW Room 4706
    > Washington, DC 20530
    > Fax: (202)-616-9898
    > e-mail: [email protected]
    > phone: 1-800-869-4499*
    > *This hotline provides OIG address information in either English or
    > Spanish. Complaints cannot be registered over the phone.
    > INS Office of Internal Audit
    > Complaints will only be accepted via the mail. The Office of Internal
    > Audit (OIA) states that it will keep complaints confidential unless
    > disclosure is unavoidable in a legal or administrative proceeding. It
    > also states that there is no retaliation for submitting a complaint.
    > That having been said, attorneys should still inform their clients who
    > are in undocumented status or otherwise compromised status of the
    > potential risks of registering complaints.
    > Address:
    > Director, Office of Internal Audit
    > US Immigration and Naturalization Service
    > 425 I St., NW
    > Room 3260
    > Washington, DC 20536
    > Also, here is a downloadable Complaint Report (complete with FREE
    > postage):
    > http://www.immigration.com/newslette...intformins.pdf
    > If everyone that had been treated like shit by the INS actually
    > complained, perhaps something would be done (not really, since the US
    > Gov't is an undemocratic, uncaring and shitty institution, but hey, at
    > least it'll waste the postal services time and make the bureaucrats
    > actually pretend they have to work for a living!)

Ronald Austin

Of course, it was useless before just because it's the INS. ;-)



"Ronald Austin" wrote in message
news:[email protected]...
    > This info is of no use as INS is now or about to be in the Department of
    > Homeland Security.
    > "Chinga La Migra" wrote in message
    > news:[email protected]...
    > > INS Established Complaint Procedures
    > >
    > > The INS has established complaint procedures whereby individuals can
    > > report incidents of misconduct, mistreatment, or allegations of abuse,
    > > fraud, waste, or mismanagement. These complaint procedures are
    > > particularly useful for clients who want to report abusive treatment
    > > during Special Registration or while crossing the border. Official
    > > complaints will help raise the INS' awareness of abuses/ill treatment
    > > that occur during the Special Registration and at the border and give
    > > mistreated foreign nationals a chance to voice their grievances.
    > >
    > > Office of the Inspector General
    > >
    > > Complaints must be made in writing. The Office of the Inspector
    > > General (OIG) does not make any statements as to the confidentiality
    > > of its complaint procedure. Furthermore, the OIG does not guarantee
    > > that each case will be investigated.
    > >
    > > Address:
    > >
    > > Office of the Inspector General
    > > US Department of Justice
    > > Investigations Division
    > > 950 Pennsylvania Avenue, NW Room 4706
    > > Washington, DC 20530
    > >
    > > Fax: (202)-616-9898
    > > e-mail: [email protected]
    > > phone: 1-800-869-4499*
    > >
    > > *This hotline provides OIG address information in either English or
    > > Spanish. Complaints cannot be registered over the phone.
    > >
    > > INS Office of Internal Audit
    > >
    > > Complaints will only be accepted via the mail. The Office of Internal
    > > Audit (OIA) states that it will keep complaints confidential unless
    > > disclosure is unavoidable in a legal or administrative proceeding. It
    > > also states that there is no retaliation for submitting a complaint.
    > > That having been said, attorneys should still inform their clients who
    > > are in undocumented status or otherwise compromised status of the
    > > potential risks of registering complaints.
    > >
    > > Address:
    > > Director, Office of Internal Audit
    > > US Immigration and Naturalization Service
    > > 425 I St., NW
    > > Room 3260
    > > Washington, DC 20536
    > >
    > > Also, here is a downloadable Complaint Report (complete with FREE
    > > postage):
    > >
    > > http://www.immigration.com/newslette...intformins.pdf
    > >
    > > If everyone that had been treated like shit by the INS actually
    > > complained, perhaps something would be done (not really, since the US
    > > Gov't is an undemocratic, uncaring and shitty institution, but hey, at
    > > least it'll waste the postal services time and make the bureaucrats
    > > actually pretend they have to work for a living!)
    > >

Vampier

    > Of course, it was useless before just because it's the INS. ;-)

WHAHAHAHA!!! ROFL LOL!!!

good one :P

Hnchoksi

    >Subject: INS Complaint Procedures
    >From: [email protected] (Chinga La Migra)
    >Date: 2/7/03 1:34 AM Eastern Standard Time
    >Message-id:
    >Â INSÂ Established Complaint Procedures
    >The INS has established complaint procedures whereby individuals can
    >report incidents of misconduct, mistreatment, or allegations of abuse,
    >fraud, waste, or mismanagement. These complaint procedures are
    >particularly useful for clients who want to report abusive treatment
    >during Special Registration or while

Where can one complain about their incompetence and slowness...?

Chinga La Migra

"Ronald Austin" wrote in message news:...
    > This info is of no use as INS is now or about to be in the Department of
    > Homeland Security.
    >

That should not matter, I doubt they are going to move to another
building, change their phone numbers (although the emails probably
will). Remember, the service centers used to have other names (EAC)
than they currently do (VSC), yet INS is too lazy to change that on
NOAs. For that matter the K-3 visa is applied on a fiancé form, a
fiancé form for Christ's sake. The Life Act (2000) has been around
for over two years and INS could not make a proper form for K-3s, shit
I could make them a form on Acrobat in about an hour, yet people that
apply have to use a legal fiction (cross out fiancé), so clearly the
INS are subhuman pieces of shyte!

    >
    >
    > "Chinga La Migra" wrote in message
    > news:[email protected]...
    > > INS Established Complaint Procedures
    > >
    > > The INS has established complaint procedures whereby individuals can
    > > report incidents of misconduct, mistreatment, or allegations of abuse,
    > > fraud, waste, or mismanagement. These complaint procedures are
    > > particularly useful for clients who want to report abusive treatment
    > > during Special Registration or while crossing the border. Official
    > > complaints will help raise the INS' awareness of abuses/ill treatment
    > > that occur during the Special Registration and at the border and give
    > > mistreated foreign nationals a chance to voice their grievances.
    > >
    > > Office of the Inspector General
    > >
    > > Complaints must be made in writing. The Office of the Inspector
    > > General (OIG) does not make any statements as to the confidentiality
    > > of its complaint procedure. Furthermore, the OIG does not guarantee
    > > that each case will be investigated.
    > >
    > > Address:
    > >
    > > Office of the Inspector General
    > > US Department of Justice
    > > Investigations Division
    > > 950 Pennsylvania Avenue, NW Room 4706
    > > Washington, DC 20530
    > >
    > > Fax: (202)-616-9898
    > > e-mail: [email protected]
    > > phone: 1-800-869-4499*
    > >
    > > *This hotline provides OIG address information in either English or
    > > Spanish. Complaints cannot be registered over the phone.
    > >
    > > INS Office of Internal Audit
    > >
    > > Complaints will only be accepted via the mail. The Office of Internal
    > > Audit (OIA) states that it will keep complaints confidential unless
    > > disclosure is unavoidable in a legal or administrative proceeding. It
    > > also states that there is no retaliation for submitting a complaint.
    > > That having been said, attorneys should still inform their clients who
    > > are in undocumented status or otherwise compromised status of the
    > > potential risks of registering complaints.
    > >
    > > Address:
    > > Director, Office of Internal Audit
    > > US Immigration and Naturalization Service
    > > 425 I St., NW
    > > Room 3260
    > > Washington, DC 20536
    > >
    > > Also, here is a downloadable Complaint Report (complete with FREE
    > > postage):
    > >
    > > http://www.immigration.com/newslette...intformins.pdf
    > >
    > > If everyone that had been treated like shit by the INS actually
    > > complained, perhaps something would be done (not really, since the US
    > > Gov't is an undemocratic, uncaring and shitty institution, but hey, at
    > > least it'll waste the postal services time and make the bureaucrats
    > > actually pretend they have to work for a living!)
    > >

L D Jones

Chinga La Migra wrote:
    >
    > "Ronald Austin" wrote in message news:...
    > > This info is of no use as INS is now or about to be in the Department of
    > > Homeland Security.
    > >
    >
    > That should not matter, I doubt they are going to move to another
    > building, change their phone numbers (although the emails probably
    > will). Remember, the service centers used to have other names (EAC)
    > than they currently do (VSC), yet INS is too lazy to change that on
    > NOAs. For that matter the K-3 visa is applied on a fiancé form, a

It may not be a matter of laziness. Changing their computer programs,
especially if very old, could be difficult. Even some apparently simple
change like "EAC" to "VSC" could affect a number of databases, etc. Who
knows how that code is used. Of course, they are a govt department and
they could all be lazy (and I'm no INS apologist) but I know how hard it
is to change old programs like this. This assumes that all the NOAs are
not hand typed

Oliver Costich

On Sat, 08 Feb 2003 14:57:35 -0500, L D Jones
wrote:

    >Chinga La Migra wrote:
    >>
    >> "Ronald Austin" wrote in message news:...
    >> > This info is of no use as INS is now or about to be in the Department of
    >> > Homeland Security.
    >> >
    >>
    >> That should not matter, I doubt they are going to move to another
    >> building, change their phone numbers (although the emails probably
    >> will). Remember, the service centers used to have other names (EAC)
    >> than they currently do (VSC), yet INS is too lazy to change that on
    >> NOAs. For that matter the K-3 visa is applied on a fiancé form, a
    >It may not be a matter of laziness. Changing their computer programs,
    >especially if very old, could be difficult. Even some apparently simple
    >change like "EAC" to "VSC" could affect a number of databases, etc. Who
    >knows how that code is used. Of course, they are a govt department and
    >they could all be lazy (and I'm no INS apologist) but I know how hard it
    >is to change old programs like this. This assumes that all the NOAs are
    >not hand typed

Having been through the INS process for my wife, I can say that it's
not fun. But residence in the US is a privilege, not a right, except
for those born as citizens. The process is what it is and no one has
to go through it if they perceive the benefit to be less than the
trouble.

Ronald Austin

For INS you're right. However, DHS OIG will replace DOJ OIG.

"Chinga La Migra" wrote in message
news:[email protected]...
    > "Ronald Austin" wrote in message
news:...
    > > This info is of no use as INS is now or about to be in the Department of
    > > Homeland Security.
    > >
    > That should not matter, I doubt they are going to move to another
    > building, change their phone numbers (although the emails probably
    > will). Remember, the service centers used to have other names (EAC)
    > than they currently do (VSC), yet INS is too lazy to change that on
    > NOAs. For that matter the K-3 visa is applied on a fiancé form, a
    > fiancé form for Christ's sake. The Life Act (2000) has been around
    > for over two years and INS could not make a proper form for K-3s, shit
    > I could make them a form on Acrobat in about an hour, yet people that
    > apply have to use a legal fiction (cross out fiancé), so clearly the
    > INS are subhuman pieces of shyte!
    > >
    > >
    > > "Chinga La Migra" wrote in message
    > > news:[email protected]...
    > > > INS Established Complaint Procedures
    > > >
    > > > The INS has established complaint procedures whereby individuals can
    > > > report incidents of misconduct, mistreatment, or allegations of abuse,
    > > > fraud, waste, or mismanagement. These complaint procedures are
    > > > particularly useful for clients who want to report abusive treatment
    > > > during Special Registration or while crossing the border. Official
    > > > complaints will help raise the INS' awareness of abuses/ill treatment
    > > > that occur during the Special Registration and at the border and give
    > > > mistreated foreign nationals a chance to voice their grievances.
    > > >
    > > > Office of the Inspector General
    > > >
    > > > Complaints must be made in writing. The Office of the Inspector
    > > > General (OIG) does not make any statements as to the confidentiality
    > > > of its complaint procedure. Furthermore, the OIG does not guarantee
    > > > that each case will be investigated.
    > > >
    > > > Address:
    > > >
    > > > Office of the Inspector General
    > > > US Department of Justice
    > > > Investigations Division
    > > > 950 Pennsylvania Avenue, NW Room 4706
    > > > Washington, DC 20530
    > > >
    > > > Fax: (202)-616-9898
    > > > e-mail: [email protected]
    > > > phone: 1-800-869-4499*
    > > >
    > > > *This hotline provides OIG address information in either English or
    > > > Spanish. Complaints cannot be registered over the phone.
    > > >
    > > > INS Office of Internal Audit
    > > >
    > > > Complaints will only be accepted via the mail. The Office of Internal
    > > > Audit (OIA) states that it will keep complaints confidential unless
    > > > disclosure is unavoidable in a legal or administrative proceeding. It
    > > > also states that there is no retaliation for submitting a complaint.
    > > > That having been said, attorneys should still inform their clients who
    > > > are in undocumented status or otherwise compromised status of the
    > > > potential risks of registering complaints.
    > > >
    > > > Address:
    > > > Director, Office of Internal Audit
    > > > US Immigration and Naturalization Service
    > > > 425 I St., NW
    > > > Room 3260
    > > > Washington, DC 20536
    > > >
    > > > Also, here is a downloadable Complaint Report (complete with FREE
    > > > postage):
    > > >
    > > > http://www.immigration.com/newslette...intformins.pdf
    > > >
    > > > If everyone that had been treated like shit by the INS actually
    > > > complained, perhaps something would be done (not really, since the US
    > > > Gov't is an undemocratic, uncaring and shitty institution, but hey, at
    > > > least it'll waste the postal services time and make the bureaucrats
    > > > actually pretend they have to work for a living!)
    > > >

jaytee

INS Complaint Procedures:


1. BEND OVER

2. GRAB ANKLES






The official procedure is to write customer feedback letters to the INS offices at their customer feedback addresses. (high-capacity shredders will take care of your complaint)

Andrew Defaria

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L D Jones wrote:

    > Chinga La Migra wrote:
    >> "Ronald Austin" wrote in message
    >> news:...
    >>> This info is of no use as INS is now or about to be in the
    >>> Department of Homeland Security.
    >> That should not matter, I doubt they are going to move to another
    >> building, change their phone numbers (although the emails probably
    >> will). Remember, the service centers used to have other names (EAC)
    >> than they currently do (VSC), yet INS is too lazy to change that on
    >> NOAs. For that matter the K-3 visa is applied on a fiancé form, a
    > It may not be a matter of laziness. Changing their computer programs,
    > especially if very old, could be difficult. Even some apparently
    > simple change like "EAC" to "VSC" could affect a number of databases,
    > etc. Who knows how that code is used. Of course, they are a govt
    > department and they could all be lazy (and I'm no INS apologist) but I
    > know how hard it is to change old programs like this. This assumes
    > that all the NOAs are not hand typed

Come on! Get real. It's a PDF file not a program! Hell their fees listed
on the I-485 are still incorrect. That's a 3 character change!


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L D Jones wrote:
Chinga La
Migra wrote:
"Ronald Austin" <[email protected]>
wrote in message news:<[email protected] thlink.net>...
This info is of no use as INS is now or about
to be in the Department of Homeland Security.
That should not matter, I doubt they are going to move to another building,
change their phone numbers (although the emails probably will). Remember,
the service centers used to have other names (EAC) than they currently do
(VSC), yet INS is too lazy to change that on NOAs. For that matter the K-3
visa is applied on a fiancé form, a

It may not be a matter of laziness. Changing their computer programs,
especially if very old, could be difficult. Even some apparently simple change
like "EAC" to "VSC" could affect a number of databases, etc. Who knows how
that code is used. Of course, they are a govt department and they could all
be lazy (and I'm no INS apologist) but I know how hard it is to change old
programs like this. This assumes that all the NOAs are not hand typed
Come on! Get real. It's a PDF file not a program! Hell their fees listed
on the I-485 are still incorrect. That's a 3 character change!




--------------020804080306020605040306--

Andrew Defaria

Oliver Costich wrote:

    > Having been through the INS process for my wife, I can say that it's
    > not fun. But residence in the US is a privilege, not a right, except
    > for those born as citizens. The process is what it is and no one has
    > to go through it if they perceive the benefit to be less than the trouble.

It may be a privilege however that is a poor excuse at best for having
an inefficient and painful process. How does inefficiency and pain help
at all?!?

L D Jones

    > Andrew DeFaria wrote:
    >
    > L D Jones wrote:
    >
    > > Chinga La Migra wrote:
    > >
    > >> "Ronald Austin" wrote in message
    > >> news:...
    > >>
    > >> > This info is of no use as INS is now or about to be in the
    > >> > Department of Homeland Security.
    > >>
    > >> That should not matter, I doubt they are going to move to another
    > >> building, change their phone numbers (although the emails probably
    > >> will). Remember, the service centers used to have other names
    > >> (EAC) than they currently do (VSC), yet INS is too lazy to change
    > >> that on NOAs. For that matter the K-3 visa is applied on a fiancé
    > >> form, a
    > >>
    > > It may not be a matter of laziness. Changing their computer
    > > programs, especially if very old, could be difficult. Even some
    > > apparently simple change like "EAC" to "VSC" could affect a number
    > > of databases, etc. Who knows how that code is used. Of course, they
    > > are a govt department and they could all be lazy (and I'm no INS
    > > apologist) but I know how hard it is to change old programs like
    > > this. This assumes that all the NOAs are not hand typed
    >
    > Come on! Get real. It's a PDF file not a program! Hell their fees
    > listed on the I-485 are still incorrect. That's a 3 character change!

Get real? Whatever

I must have misunderstood the post I replied to. I tend to doubt the
NOAs are PDFs. A change on an I-797 from EAC to something else appears
unlikely to be a simple edit

Richard III

Speaking as someone who has written and is very familiar with complex
software systems, I can tell you that changes that seem trivial to the
lay person can be anything but trivial depending on a number of
factors that a non-programmer cannot fatham. I am not apologizing for
the apparent lack of competence on the parts of the management of
these facilities. There is no excusing the timelags that are legend
in this NG. I do think there are more productive things to focus
attention on than editing forms. Rant if you must, but a more
positive focus is really what is called for in times like these.
Being proactive, that is, doing a high quality job of filling out the
forms and filing properly go a long way towards speeding up the
process. The more competently the forms are handled by the
petitioner, the more likely they are to be processed quickly.

My life experience is that we reap what we sew. If we focus on the
negative, we receive negative results, if we focus on the positive and
act proactively, we receive positive results.

I think we should focus more effort on this NG to helping people do
the best possible job of filling in the blanks and turning in all the
right paperwork at the right time. We all benefit from more
competently filed petitions. Negative energy is seldom productive.
And that's all I have to say about that topic...today.

Richard III

On Sun, 09 Feb 2003 08:27:39 -0800, Andrew DeFaria
wrote:

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    >L D Jones wrote:
    >> Chinga La Migra wrote:
    >>> "Ronald Austin" wrote in message
    >>> news:...
    >>>> This info is of no use as INS is now or about to be in the
    >>>> Department of Homeland Security.
    >>> That should not matter, I doubt they are going to move to another
    >>> building, change their phone numbers (although the emails probably
    >>> will). Remember, the service centers used to have other names (EAC)
    >>> than they currently do (VSC), yet INS is too lazy to change that on
    >>> NOAs. For that matter the K-3 visa is applied on a fiancé form, a
    >> It may not be a matter of laziness. Changing their computer programs,
    >> especially if very old, could be difficult. Even some apparently
    >> simple change like "EAC" to "VSC" could affect a number of databases,
    >> etc. Who knows how that code is used. Of course, they are a govt
    >> department and they could all be lazy (and I'm no INS apologist) but I
    >> know how hard it is to change old programs like this. This assumes
    >> that all the NOAs are not hand typed
    >Come on! Get real. It's a PDF file not a program! Hell their fees listed
    >on the I-485 are still incorrect. That's a 3 character change!
    >--------------020804080306020605040306
    >Content-Type: text/html; charset=us-ascii
    >Content-Transfer-Encoding: 7bit
    >
    >
    >L D Jones wrote:
    >Chinga La
    >Migra wrote:
    > "Ronald Austin" <[email protected]>
    >wrote in message news:<[email protected] thlink.net>...
    > This info is of no use as INS is now or about
    >to be in the Department of Homeland Security.
    >That should not matter, I doubt they are going to move to another building,
    >change their phone numbers (although the emails probably will). Remember,
    >the service centers used to have other names (EAC) than they currently do
    >(VSC), yet INS is too lazy to change that on NOAs. For that matter the K-3
    >visa is applied on a fiancé form, a
    >
    >It may not be a matter of laziness. Changing their computer programs,
    >especially if very old, could be difficult. Even some apparently simple change
    >like "EAC" to "VSC" could affect a number of databases, etc. Who knows how
    >that code is used. Of course, they are a govt department and they could all
    >be lazy (and I'm no INS apologist) but I know how hard it is to change old
    >programs like this. This assumes that all the NOAs are not hand typed
    >Come on! Get real. It's a PDF file not a program! Hell their fees listed
    >on the I-485 are still incorrect. That's a 3 character change!
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