British Expats - BA: LHR to Charleston, SC

Quote:

Originally Posted by newadventure (Post 12681145)

Groan. Alien number is indeed 9 digits. I did think about that, but they specifically asked for Green Card number, no mention of Alien number. Thanks Olly, will know for next time

Quote:

Originally Posted by Olly_ (Post 12681164)

BA IT at its finest!

I guess PR's are a relatively small percentage of travelers to the US so no real thought about the wording has gone into the process, and I bet nobody high enough to be able to influence anything at BA and has actually used online check-in is a US PR.

Quote:

Originally Posted by Steerpike (Post 12681202)

This kind of sloppy shit really bugs me! Online forms should be precise! Fire that person!

Had a frustrating experience with my UK flight the other day. Check-in time comes around, so I go to the 'Thomas Cook Airlines' website. Asks me to enter my "Booking Number".
https://cimg5.ibsrv.net/gimg/british...84e63fcd13.jpg
So I go look at the purchase confirmation and it looks like this:

https://cimg3.ibsrv.net/gimg/british...a5e7384ad5.jpg

So there it is, upper right corner, 'Booking Number' (VUS-...). What could be more straight forward than that?

Well, the entry is rejected. So then I assume, maybe since I booked through this random website 'Vayama', that I need to choose the 'other tour operator' option; so I spend ages going down that rabbit hole. FINALLY - in desperation and expecting zero results, I put the data from the field "Online Checkin Number" (LW...) in the field labeled 'Booking Number' and ... it worked! So who decided to label something 'Booking Number' when this will be asked for at checking time and will correspond to differently named field ...?!?