Utility companies
 

Does anyone have guidance as to what can be done about someone fraudulently signing my electricity contract, have made a denuncia today but was told, this happens frequently in Spain and not to expect a favourable outcome as I've taken to long to go to Police.

Re: Utility companies
 

Hi and a warm welcome to the Spanish forum on BE. Myself and Fred James are the moderators for the Spanish forums whilst BEVS moderates Europe. Moderators are there to ensure that the site runs smoothly within the rules of BE. This is so that members gain the information that they are looking for and find their experiences on the forums to be friendly and worthwhile.

Problems and complaints should always be addressed to a moderator who will look into the matter and deal with it efficiently and fairly. Our members who post in the Spain Forums are usually friendly and helpful with a wealth of knowledge about the issues of living in Spain. I hope that you enjoy your time participating in the forums.

Please let me know if you need any further help.

Rosemary

Re: Utility companies
 

Dear Rosemary and Fred James,
The Elec company falsified my signature and after just over 2 years they refused to pay me any monies back, after constantly asking that the Home Protection insurance be cancelled they eventually said this is what id signed up for and then they provided me with a copy of the contract, this being the 1 st time id seen my contract. I was horrified to see someone elses signature on the document , i can only presume thats why they held it back, knowing that a dumb brit had left it too long to do anything about it, so they thought just 2 months recompense was good enough. Is there any recourse, as I said the Police didnt hold much hope.
Regards Francesca

Re: Utility companies
 

Have you taken legal advice and if so what was the opinion?

Re: Utility companies
 

Yes my house insurance legal department also said its been too long and would likely be thrown out due to negligence on my part