tebo53

Hi,

I was about to make a normal money transfer from my UK bank to my Spanish account and on the Transferwise page they stated that their bank account details have changed.

Has anyone else seen that or does it seem suspicious?

Steve

MidAtlantic

OK so they have changed their bank account and they tell you. Not sure what the issue is!
I have seen that and used the new account, no problem.

tebo53

They have not informed me beforehand and there are plenty of scams about nowadays!

Loafing Along

Worth checking .. This is info from FAQ page

https://transferwise.com/help/topics...t-for-phishing

MidAtlantic

The OP was logged in and making a transfer. That is very different to a phishing attempt although, I agree, always good to be cautious!

tebo53

Thanks, I've emailed Transferwise support and still waiting for a response. I'll update when I get a reply.

Steve

tebo53

I've had a reply from Transferwise support and they have indeed changed their banking details. IMHO I think they should inform their customers of any changes especially in light of the way the scammers operate.

MidAtlantic

How would you expect them to do that? If it was a general e-mail that definitely should be treated as suspicious. They did inform you (and me!) via a secure log-in which seems to me to be the best method.

Loafing Along

tebo53

Yes good point made and taken. Perhaps me being over cautious

Dxf

Hola

When you are transferring money, you cannot be over-cautious - your bank details are just what scammers want.

As an ex IT guy who teaches "computers" to OAP's can I just say that almost every type of scam I receive is discussed with the class just to make them more cautious.

So as far as I am concerned :- 10 out of 10 and a gold star

Davexf

MidAtlantic

OK but it wasn't HIS bank details that were the issue!

Dxf

But if you receive the money into your scammers account, you will also get the senders bank details - so you can then use them to advantage

Davexf

dypcdiver

A friend of mine in Majorca has just been scammed, he received an email telling him that the parts that he ordered and had subsequently been delivered, had not been paid for. For his convenience they included the Bank details that it was to be paid into. (the scammer's bank) Seems the database of the company he ordered from had been hacked.

MidAtlantic

Those details are on any/every check so what is the issue?