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Thieving Movistar

Thieving Movistar

Old Apr 19th 2011, 10:05 pm
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Default Thieving Movistar

A friend who visits Spain once a year paid 10,00 euro to credit his PAYG Movistar mobile only to find it had been cut off as he had not used it for more than 6 months also he cant get his 10,00 euro back!!

A bit shortsighted of movistar as obviously he will never use them again ,very different fron the UK where some providers give out SIM`s free!!
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Old Apr 19th 2011, 10:11 pm
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Default Re: Thieving Movistar

Originally Posted by Rotor
A friend who visits Spain once a year paid 10,00 euro to credit his PAYG Movistar mobile only to find it had been cut off as he had not used it for more than 6 months also he cant get his 10,00 euro back!!

A bit shortsighted of movistar as obviously he will never use them again ,very different fron the UK where some providers give out SIM`s free!!
We had 2 mobiles that happened on when we moved over so as you rightly said we did not go with them again.

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Old Apr 19th 2011, 10:17 pm
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Default Re: Thieving Movistar

Originally Posted by Rotor
A friend who visits Spain once a year paid 10,00 euro to credit his PAYG Movistar mobile only to find it had been cut off as he had not used it for more than 6 months also he cant get his 10,00 euro back!!

A bit shortsighted of movistar as obviously he will never use them again ,very different fron the UK where some providers give out SIM`s free!!
I think you'll find it's not only Movistar - certainly Vodafone do it as well.
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Old Apr 19th 2011, 10:28 pm
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Default Re: Thieving Movistar

Originally Posted by snikpoh
I think you'll find it's not only Movistar - certainly Vodafone do it as well.
How about Yoigo?
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Old Apr 19th 2011, 11:54 pm
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Default Re: Thieving Movistar

Originally Posted by Rotor
A friend who visits Spain once a year paid 10,00 euro to credit his PAYG Movistar mobile only to find it had been cut off as he had not used it for more than 6 months also he cant get his 10,00 euro back!!

A bit shortsighted of movistar as obviously he will never use them again ,very different fron the UK where some providers give out SIM`s free!!
This applies to permanent residents also.
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Old Apr 19th 2011, 11:57 pm
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Default Re: Thieving Movistar

Originally Posted by twistedmelon
This applies to permanent residents also.
Movistar are still thieving gits as they taken the 10,00 top up but wont refund it!!
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Old Apr 20th 2011, 12:00 am
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Default Re: Thieving Movistar

when you top up you get a text message confirming the ammount and telling you how long the top up is valid for.
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Old Apr 20th 2011, 12:13 am
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Default Re: Thieving Movistar

Originally Posted by Rotor
A friend who visits Spain once a year paid 10,00 euro to credit his PAYG Movistar mobile only to find it had been cut off as he had not used it for more than 6 months also he cant get his 10,00 euro back!!

A bit shortsighted of movistar as obviously he will never use them again ,very different fron the UK where some providers give out SIM`s free!!
As far as I know it's the same with all Spanish PAYG cards.
Maybe the six month cut off is down to the govts tightening of mobile use regulations.
I'm with Happy Movil which works out much more reasonable pricewise and can be ordered online subject to proof of ID of course.
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Old Apr 20th 2011, 2:46 am
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Default Re: Thieving Movistar

Originally Posted by busters mum
when you top up you get a text message confirming the ammount and telling you how long the top up is valid for.
Not when the the SIM has been switched off!!
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Old Apr 20th 2011, 6:27 am
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Default Re: Thieving Movistar

Originally Posted by Dick Dasterdly
As far as I know it's the same with all Spanish PAYG cards.
Maybe the six month cut off is down to the govts tightening of mobile use regulations.
I'm with Happy Movil which works out much more reasonable pricewise and can be ordered online subject to proof of ID of course.
I have an Eroski payg which I use when I visit about 4 times a year last time as I had not topped it up for over 6 months couldn't use it. All I did was top it up 5 euros back working with my original remaining credit re instated. Suits me for my limited use.
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Old Apr 20th 2011, 6:38 am
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Default Re: Thieving Movistar

I have been having this problem. I only have a mobile in case of emergencies when I am out in the car alone.

I have looked around at all providers here and they all have this system. I have lost over €100 because I have not used my phone.

What I now do is my husband and I swap phones occasionally.

I think there should be some way to have a mobile for occasional, emergency use - I mean to phone DH not police/ambulance etc.
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Old Apr 20th 2011, 12:32 pm
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Default Re: Thieving Movistar

It works the other way round too! I have lost £20 that I had on my UK mobile, a pay as you go with Orange.

Here with Vodafone, although if you don't use it for over six months you lose it.....by topping up a further 5€ you get it back again.
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Old Apr 20th 2011, 9:13 pm
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Default Re: Thieving Movistar

Originally Posted by bobd22
I have an Eroski payg which I use when I visit about 4 times a year last time as I had not topped it up for over 6 months couldn't use it. All I did was top it up 5 euros back working with my original remaining credit re instated. Suits me for my limited use.
I'm not quite clear on this as they normally switch off the sim, so was it the case that the sim was switched back on again with the top up, or had it not been switched off and simply didn't allow any calls till you replaced some of the money they had robbed ?
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Old Apr 20th 2011, 10:07 pm
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Default Re: Thieving Movistar

Originally Posted by Dick Dasterdly
I'm not quite clear on this as they normally switch off the sim, so was it the case that the sim was switched back on again with the top up, or had it not been switched off and simply didn't allow any calls till you replaced some of the money they had robbed ?
I'd like to know that too.
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Old Apr 20th 2011, 10:29 pm
  #15  
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Default Re: Thieving Movistar

Our Orange BIC PAYG phones last twelve months before being switched off. These phones are perfect for emergency use, when we bought them from Carrefour they were 3 for 39€ with 8 €s worth of calls on each. The twelve months is correct, it was nearly that when we topped up mine.

Graham.
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