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telefonica
I have had terra 24 for my internet for about 4 years can anybody tell me if anything has change as from april last year I have not received any bills and they have not taken any money out of my account very strange has anybody had the same problem have they change their accounts
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Re: telefonica
Originally Posted by janbrock
(Post 7138072)
I have had terra 24 for my internet for about 4 years can anybody tell me if anything has change as from april last year I have not received any bills and they have not taken any money out of my account very strange has anybody had the same problem have they change their accounts
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Re: telefonica
thanks but that might not really solve the problem
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Re: telefonica
Originally Posted by janbrock
(Post 7138072)
I have had terra 24 for my internet for about 4 years can anybody tell me if anything has change as from april last year I have not received any bills and they have not taken any money out of my account very strange has anybody had the same problem have they change their accounts
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Re: telefonica
Originally Posted by janbrock
(Post 7138072)
I have had terra 24 for my internet for about 4 years can anybody tell me if anything has change as from april last year I have not received any bills and they have not taken any money out of my account very strange has anybody had the same problem have they change their accounts
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Re: telefonica
Normal Telefonica phone line no internet, no bill for 16 months, tried endlessly to resolve but, no luck, gave up 6 months ago and the line is still active, if they want paying they can do the legwork, i have given up.
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Re: telefonica
Originally Posted by Threemonkeys
(Post 7139179)
Normal Telefonica phone line no internet, no bill for 16 months, tried endlessly to resolve but, no luck, gave up 6 months ago and the line is still active, if they want paying they can do the legwork, i have given up.
Conversely I was just billed for re configuration and delivery of a modem which I haven't had. I'm guessing its linked to when I upgraded to my 8 Mb connection (which is actually 1.3). They gave me a complaint number and told me they will respond by letter within 10 days. I'm not holding my breath |
Re: telefonica
Telefonica have been charging me for a phone number I have not got for 18 months, we are going through our solicitors to try to fight them, no luck so far. All I can say about the phone company is that they are the worst in the world & are also thieves & robbers
Wendy x |
Re: telefonica
Tried to do a transfer, after 6 weeks they just cancelled it and wanted us to do another request. Just went into shop yesterday, online and conected within 24 hours with WIFI. Is this a record?
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Re: telefonica
i had no phoneline yesterday (although weirdly DSL was still up and running!)..called them at 2pm...engineer arrive at 5pm....problem sorted by 515.....
people knock them sometimes, but if you get a good engineer in you area it does help.... |
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