SKY+ BOX - "PLEASE WAIT" message on planner.
 

Just to let you know and incase many of you think your Sky+ box has gone "up the creek" new software was deployed on Monday (17th).Some, not all, Sky+ receivers have been having problems with accessing the Recording Planner....with the message "Please Wait" on the screen....

This is due to a software issue with the newly deployed software and SKY technical boffins are working on the problem.

Until then they say to use the box you may have to do the following process to "reactivate" the planner

1) Put into Standby
2) Take out viewing card
3) Power Off at Mains
4) Power On (after 10-20 seconds)
5) Press On after 30 seconds or so.
6) Planner was available
7) POWER DOWN again, then re-insert viewing card, THEN power up.
8) Insert Sky Card again
9) Wait for update to channels again
10) Planner Still OK

Do not do a Planner Rebuild or Full System Restore (the latter wipes your hard drive!) - as this could damage the disk and you may loose some recordings on the box.

Again, this is NOT affecting ALL Sky+ boxes, just some. Just thought you may like to be aware of this!

Re: SKY+ BOX - "PLEASE WAIT" message on planner.
 

that software to brake the box are to make it work ? lol

Re: SKY+ BOX - "PLEASE WAIT" message on planner.
 

its to keep me on my toes!!! they do it just to test me every so often!!!

Re: SKY+ BOX - "PLEASE WAIT" message on planner.
 

Sat....Do you have a software number just to check we are up to date and is this Sky plus only or Sky HD or both. ;) Overnight update to 1.31B07 and 5.04E http://www.digitalspy.co.uk/forums/s...d.php?t=934809

Re: SKY+ BOX - "PLEASE WAIT" message on planner.
 

now how much are sly going to make out this , lot think there hard drive is dead and was on to sly early on and lady told that it was due to light last night , and i need to buy new box Ha Ja ja ja

Re: SKY+ BOX - "PLEASE WAIT" message on planner.
 

from what i understand it is just Sky + receivers, with the version number of 9F21**.

it has not affected Skyhd receivers.

and the latest software for s+ is 5.04E.

Re: SKY+ BOX - "PLEASE WAIT" message on planner.
 

ya look like the just plus box , phone hopping here in spain and uk, ireland
have few new boxes two put in two day , so how that going
jurdy

Re: SKY+ BOX - "PLEASE WAIT" message on planner.
 

UPDATE:

Sky have rolled back the software for sky+ receivers to its previous working version (5.04d)after many complaints about the new software.

you will have found your sky+ receiver will be back in standby mode this morning after acceoting the "old" software.

If you have turned off the autostandby option (that was the cause of the problem) you can now turn it back on (services 4,5)