jo-ann

Latest crazy update from Sky. Digibox now goes into standby when not being used - thats OK but if you are away and you want to record anything its now no longer possible. Up to last night it was possible to turn the auto standby off but today under the services menu that feature has gone Any one got any ideas around this, I dont want to miss my dose of Strictly on Saturday:curse:

jdr

They probably done it on purpose to make you buy a +box.

spain

ooohhhhhh I just thought we kept having power cuts during the night last few nights

anna58

You can over ride it, press services, 5, and turn autostandby from on to off.

lynnxa

that's what I posted originally


then I read the whole post - and checked my sky - and the override facilty has gone

anna58

It hasn't gone on mine, I've just looked.

The Guy

if you do not have the autostandby option to turn off the box (in the services menu) , then put theprogramme you want to record onto AUTOVIEW (via your planner which has been available for ages !) and maybe the box will turn itself on when the autoview programme is due to start -

note i have not tried this out yet...its on my very long list of things to do....

not all boxes have had this update and they are slowly deploying it...and on one or two boxes the previous software has been redeployed due to a few "bugs" in the system....

jo-ann

Nope it doesn't work all you get is a nice recording of no signal jumping around the screen, tried it last night had strictly it takes 2 on autoview but box remained in standby, what a pain in the a.........

The Guy

there has been an issue with software version 4.7.6 on the Pace 430ns.
just had a quick work with another techie and he said symptoms include no sound on certain channels like sky news active...and no autoview on a box in autostandyby!!!
sky have redeployed software 3.6.4.18 to these boxes as a temporary fix, and your pace430 should not have the old working softwre (check services, system setup, system details)
this is the only model of basic sly receivers i know have had an issue.

wonder if unplugging from the mains, wait for 30 seconds and plug back may help the box sort out what software it should have as maybe the rolled back software did not updated the box properly...

or wonder if jo-ann can post her receiver make and model

the only way to turn off this autopstandby mode is via the option in the services menu. so to receord something via VCR you will need to turn of autostandby in the services menu.
if the autostandby option is not in the services menu, then doi the unplu routine and maybe this may help the box sort out what software it should have as maybe the rolled back software did not updated the box properly...

anna58

Is this the same as the DS430? I've just bought one as it was recommended as the best for Europe and my Panasonic is 9 years old on Christmas eve and I thought it better to buy one before it gave up.

Mitzyboy

Presume Sky+ boxes are OK?

The Guy

Yes Pace 430n and Pace DS430 are the same boxes...
The 430 is not as good as the pace 2600, which performs better on certain channels, and is generally accepted to be the best Sky receiver for Spain.
But it is a lot better than the panny.
The 430 and 2600 look exactly the same.

Sky+ boxes have had autostandby for ages and it has worked ok.
However, some sky+ boxes had an update a few weeks ago that blocked access to the planner..so sky rolled back the software.
http://britishexpats.com/forum/showthread.php?t=574097
dont know why they just dont test it before they deply it...nah that would mean using common sense....

jo-ann

Just check my Pace box this morning and hurray it hasn't gone into auto standby, so they must have rolled back the software update last night. I agree I wish they would check things out thoroughly before implementing them.

Bigger Jim

I'm sure they did but the problem seemed to have been confined to a limited range of boxes. As soon as Sky became aware that there was a problem, possibly not as fast as they should have, they rolled back the software to the earlier version. They could have got into into a blame contest and done nothing but instead "Money talks - Software walks".

So lets give them some credit.

Jim

spain

more sky problems....... I have no signal being received

have tried unplugging and getting into the default transponder but for some reason it wont go into it so I can check the setting...any ideas ?

we have had no sound on interactive on skynews on and off, wonder if this is anything to do with the sofware update and also problem today