Sky - Applying Online
 

I want to end my subscription with whoever is the supplier of my illegal card here in Spain and join Sky by giving a UK address and UK bank details. If I try to do this online which they realise I have a Telefonica online account?

Re: Sky - Applying Online
 

They will certainly be able to tell that your are using a Spanish ISP but I doubt that they would bother. Anyway, you could be quite legitimately apply from your holiday home in Spain for an address in the UK.

Contrary to what some would have you believe, Sky do not waste their time trying to turn customers away. If you phone them and ask to activate your card in Spain that's a different matter - but surely anyone who did that deserves to be cut off!

Re: Sky - Applying Online
 

Why not call them, using SKYPE or something like that

Re: Sky - Applying Online
 

Mitzyboy - I know it is stupid but I feel so guilty that I am sure I will slip up or something on the phone. For example when they ask for a landline and I say I haven´t got one! Whereas if I do it online the guilt won´t show!

Re: Sky - Applying Online
 

Why don't you call them and just ask that they change the address on your account. No need to cancel anything. If they ask for a phone number just say you haven't had it installed yet, and since your contract is non-subscribed, or more than 12 months old it doesn't need a phone line anyway.

Re: Sky - Applying Online
 

They will prob ask for current address, which of course the dodgy dealer will have but the OP prob will not.

Re: Sky - Applying Online
 

she may not be able to do this as sky tend to ask for the exisitng address for the card - and if they got it from an agent / installer, then the agent / installer will probably have used one of thier own addresses and not the clients address...

Re: Sky - Applying Online
 

We have just done that from one UK address to another (just outside the 12 month must be connected window) and when they asked for the new landline No I said we were not having one installed and gave them my mobile No which they did not have but were very happy to accept and it starts with 0044 so I can use from Spain.

Re: Sky - Applying Online
 

I always advise my clients to avoid this type of service, due to the expense, amongst other things. Here's an example of one:

Our charge of £299 is for the supply of the card, use of the UK/Irish address, completing the Sky contracts on your behalf, activation of the card and 12 months support should you need it. Sky will then charge you directly by direct debit on your credit card for your chosen package on a monthly basis. All subscriptions are for a minimum 1 year period and subject to an annual renewal fee (160 euro) if subscribing again. The fee is automatically charged after each 12 months.

Re: Sky - Applying Online
 

Hi

When renting a house in Spain and they say the property has skytv, does that mean they have the card or would i have to bring mine from home?

Re: Sky - Applying Online
 

Who knows. A lot of English people here use Sky TV and satellite TV as synonyms. You need to check with the owner.

Re: Sky - Applying Online
 

I will be cancelling the card from the dodgy supplier and applying for a new one from Sky direct but to use in our existing sky plus box.

Re: Sky - Applying Online
 

I phoned Sky last week using a UK mobile as my TV was asking to insert the NEW CARD which we do not have. The card was registered at my mother in laws house and she died five years ago.
I explained that we had moved a few years ago and failed to inform them.
They have extended my old card and changed the region on it. We now get BBC 1 central / east instead of north east. We are still waiting for the replacement card to be sent to the new address I gave and of course it will have to be forwarded out here.

Re: Sky - Applying Online
 

So I take it that its fairly safe to phone Sky from Spain using a UK mobile?

Is it necessary to make a call to them to activate the replacement card?

Re: Sky - Applying Online
 

Hi

Ive just got our new replacement card and have not had to activate it. you just pop it in.

Re: Sky - Applying Online
 

I believe so, but will update this post when the card arrives

Re: Sky - Applying Online
 

I tried to apply on line using my UK address, but when i went through the process it only allowed me to take out a subscription if I went for one of the SKY contract offers, which meant I had to have a phone line connected for 12 months,
So I reverted to phoning SKY using Voip stunt Phone to Phone, set it all up by phone, and told them I didnt have to have a phone line and that I them I didnt want a landline, use only mobiles and use the Voip system on my Mobile laptop for international etc, They had no problem with this.
They then informed me I needed a manual activation of the card, which would cost me £25 extra, set the account up on my UK bank and the card arrived three days later at my UK address, was forwarded over to me in SPain and I duly activated using Voip,

So to answer ur question, can you process SKY online in Spain, NO it would appear not!,,, as you will need a UK landline!!!.

Re: Sky - Applying Online
 

If my sky plus box in Spain is still connected to the skycard via the illegal broadcaster and I then phone Sky from the UK saying that I had purchased this box on ebay for example and wanted a contract using this box. Would I have a problem?

Re: Sky - Applying Online
 

Providing you can register the contract to a UK address that currently has not got a Sky contract, and they can send the card to it, you have a UK bank account that they can DD, the SKY box does not have a current contract registered to it, and when you activate you do so through either a UK mobile or Caller ID off phone, and take reasonable care in conversation with them you should be ok, Key is not to admit you are outside of UK reception zone. I would think your chances are good based upon my experience.:thumbsup:

Re: Sky - Applying Online
 

Solarwhizz I am receiving skyplus here in Spain through a skyplus box and an "illegal" card. If I phone up sky and say I want a contract to my UK address using this skyplus box - will they check the box number and say, "sorry no can do as it is already connected elsewhere"? Other than that I do have a UK address and a UK bank account.

Re: Sky - Applying Online
 

it should not be a problem....as you can (at the moment) actually have a few cards paired to one box!...although you cannot have one cards paired to many boxes.

and would have thought that if you are using an "blue yellow house" card then it may be best to cancel the DD for this card as otherwsie you may be paying for a card that you dont have.

Re: Sky - Applying Online
 

I was going to cancel the DD anyway but he most likely won´t realise until the next payment is due and I am going back to the UK in 10 days and will try to sort out the Sky contract then.

Re: Sky - Applying Online
 

Maybe a silly question, but why have a few cards paired to one box?

Re: Sky - Applying Online
 

shhhh. It helps when you can activate a few in one box and pass them onto people who want to use them in sky card reading non sky receivers.....

Re: Sky - Applying Online
 

The only thing I miss about the Digibox is the EPG. I love my third party box. Very family friendly. It's a combo, TDT and satellite all in one box which reads the Sky card and the Al Jazeera Sports card which lets us watch Champion's League, La Liga, Italian premiere, etc.

Re: Sky - Applying Online
 

unfotunatley that is a big issue with "generic" receivers
although some "geeks" have managed to a degree write software for some generics that take the data and are able to reproduce some of the EPG data from many satellite operators.....
unfortunatly the size of the software compromised the memoy space in the boxes and reduces the number of channels a box can store.....but then who wants to store 5000 arabic text channels in their digibox anyway...

Re: Sky - Applying Online
 

I know this is probably a stupid and very basic question.... but I actually have a perfectly legal UK address (have been staying in it since the beginning of June) which has a cable landline phone (the bill has my husband's name on it)...if I had a SKY installation at this address,(using a UK Bank account) could I then take the box and card with me to Spain and use it ?

And would it or would it not be legal?

Re: Sky - Applying Online
 

Hi

I would cancel your current subscription first as this may take some time.
I had the same problem as I had a Doner card from a supplier, but did not know the name and address of the Doner. Although the DD was taken from my Egg card this proved to be a lengthy process to cancel as Egg would not just stop payment. Also sky does not have a direct telephone line for cancellation it must be done in writing this can further delay the process. In the End I told Egg that I tried on numerous occasions to contact Sky, but to no avail. They eventually cancel the DD and rebated some of the previous months.


regards,

Re: Sky - Applying Online
 

In theory yes.
But the terms and conditions of a discounted Sky installation in the UK require all discounted receivers to be connected to a UK phone line for the 1st 12 months of your sky contract - lifetime for a multiroom contract - tries to stop you running off with their box that they still own!
However, Sky do not really tend to police the nbasic installation as much as they do with the multiroom installation. Although this may well change (you never know)

Setting up a sky account before you move is the best way

You would be breaking the terms and conditions of your sky contract - a civil not common law issue.
Whether or not you can be done for fraud, by claiming you card is at a UK address and it is not is another matter....

You can cancel Sky over the phone with no problems - just call Sky Customer Services...!
Sometimes if you just cancell the DD at the bank and not via Sky then your address and bank details can be blacklisted as being a nonpayer.
It was setanta that required you to write in to cancel...and they mysteriously "lost" a lot of cancellation letters!

Re: Sky - Applying Online
 

Hi

I am only stating what I had to do. I had no details on the cards original owners I just paid a broker who is no longer around, that Is why I could not cancel over the phone as they had no record of the transaction or that is what they said.

Regards,

Re: Sky - Applying Online
 

Same as me, hence original question.

Re: Sky - Applying Online
 

Hi

Get in touch with your credit card company if by DD and get them to sent you a declaration form if they will not cancel over the phone, good luck

regards

Re: Sky - Applying Online
 

If you have a UK address just ask for a card, not an install.

Re: Sky - Applying Online
 

So I take it that the Sky cards as they are sent out are all identical and not matched to one specific box until such time as they are activated?

Re: Sky - Applying Online
 

Correct.

But if you order one you normally have to give them the sky box details when you order one so they have the details ready in the system for phone line activation....

The new white cards that are being sent out to replace you old blue yellow house subscription cards are already tied to your specific boxes - they cannot be activated in any other box unless you have a very long call with sky customer services.