PAYG eSim

Old May 3rd 2023, 6:59 am
  #31  
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Default Re: PAYG eSim

The Simyo deal is pretty impressive, I almost switched until I saw UK roaming is not included. We only visit the UK 2 or times per year but 1GB of data per visit breaks the deal. The thing to remember with all of them is the bundle deal. With Digi we only pay 8 for 50GB and 6 for 20GB as it's in the bundle. The total for 1Gb fiber, 2x20GB and 1x50GB SIM is just 50/month. If we lived in an area with Smart-Fiber it would be 10 Euro less, or 5 Euro less with 10Gb fiber.

As already mentioned they don't provide eSIMs yet.
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Old May 3rd 2023, 8:48 am
  #32  
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Default Re: PAYG eSim

Originally Posted by bobd22
A friend of mine who was on Simyo lost his phone and Sim card. He also ended up locked out of Google and only way they would send him new log in details was by email no good as locked out or SMS to registered phone. I suggested only way to resolve it was as he bought a new phone get SIMYO to send a new Sim card with his original number. Not so simple with SIMYO they won't send it without him providing the PUK code which he doesn't have. SIMYO were OK with him on the phone but ended up sending him to various mediart shops where they said they had staff to resolve the issue. He went to the shops they said no we can't. He ended up having to buy a new sim different provider but can't resolve the other issues. I was of the belief that your provider can provide the details after you answer security questions and send out a new sim?
I've no experience with SIMYO but every provider I have ever dealt with provides this option via your personal account area on their web site. Losing a phone is pretty routine stuff, so I just checked on the SIMYO web site and this is what I found:

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¿Qué puedo hacer si se rompe mi tarjeta SIM, la pierdo o necesito cambiarla por una MicroSIM/NanoSIM?

Para pedir un duplicado sólo tienes que entrar en tu área personal y solicitarlo. También puedes llamarnos gratis al 1644 y te enviaremos otra tarjeta.

Recibirás una tarjeta “Triple SIM” de simyo, con un troquelado especial que la hace compatible con SIM, MicroSIM y NanoSIM. Así no tendrás que andar pidiendo una tarjeta nueva cada vez que cambias de móvil.

La SIM es gratuita, se te cobrarán los gastos de envío (7€ IVA incluido). El duplicado te llegará al cabo de un par de días, una vez que te llegue, sólo tendrás que entrar en tu área personal (en “Activar mi duplicado de SIM”) o llamarnos por teléfono al 1644 para que desactivemos tu antigua SIM y activemos el duplicado que acabas de recibir.
---------------------------------
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Old May 3rd 2023, 9:01 am
  #33  
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Default Re: PAYG eSim

Originally Posted by rbs_gb
I've no experience with SIMYO but every provider I have ever dealt with provides this option via your personal account area on their web site. Losing a phone is pretty routine stuff, so I just checked on the SIMYO web site and this is what I found:

--------------------------------------

¿Qué puedo hacer si se rompe mi tarjeta SIM, la pierdo o necesito cambiarla por una MicroSIM/NanoSIM?

Para pedir un duplicado sólo tienes que entrar en tu área personal y solicitarlo. También puedes llamarnos gratis al 1644 y te enviaremos otra tarjeta.

Recibirás una tarjeta “Triple SIM” de simyo, con un troquelado especial que la hace compatible con SIM, MicroSIM y NanoSIM. Así no tendrás que andar pidiendo una tarjeta nueva cada vez que cambias de móvil.

La SIM es gratuita, se te cobrarán los gastos de envío (7€ IVA incluido). El duplicado te llegará al cabo de un par de días, una vez que te llegue, sólo tendrás que entrar en tu área personal (en “Activar mi duplicado de SIM”) o llamarnos por teléfono al 1644 para que desactivemos tu antigua SIM y activemos el duplicado que acabas de recibir.
---------------------------------
Thanks for that information I will pass it on. Problem is the person concerned is a technophobe so whether he has the info to get into the personal area is the question. Much appreciated
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Old May 3rd 2023, 10:52 am
  #34  
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Default Re: PAYG eSim

Yeah, all he has to do is log in to the Simyo panel and virtually everything can be done there. They are as good as it gets here in Spain when it comes to the web panel and phone app.

Even when I ported 4 prepaid numbers to Simyo all at once I did everything via their website with ease, and all 4 SIMS then arrived by mail. I imagine ordering a replacement SIM is an even faster and easier process.
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Old May 3rd 2023, 12:02 pm
  #35  
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Default Re: PAYG eSim

Originally Posted by astera
Yeah, all he has to do is log in to the Simyo panel and virtually everything can be done there. They are as good as it gets here in Spain when it comes to the web panel and phone app.

Even when I ported 4 prepaid numbers to Simyo all at once I did everything via their website with ease, and all 4 SIMS then arrived by mail. I imagine ordering a replacement SIM is an even faster and easier process.
Thanks
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Old May 4th 2023, 11:44 pm
  #36  
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Default Re: PAYG eSim

Originally Posted by EsuriJohn
What do members think is the current best value and useable eSim for Spain? Also with UK use for trips back to UK for several weeks.
Firstly I presume you have a phone capable of using eSim tech ?

Secondly I presume you spend most of your time in Esuri, travel around the area a bit and would like your phone to also work using a single sim without additional cost whist visiting the UK for a few weeks?

If so and even if your phone is eSim enabled, Apple or Single Sim forget eSims and go for the best PAYG Spanish Sim deal that suits you needs that includes UK roaming.

Best

Loco

PS As you are in Esuri if you use much data on your phone around Esuri, from experience, best stick to Movistar or an MVNO that uses them. If your only use is for phone calls any will do.

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Old May 7th 2023, 3:17 pm
  #37  
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Default Re: PAYG eSim

One point of detail about esims which you might need to factor in, if you have lets say a Spanish esim and a UK esim in the same phone, then if either receives a call, it will automatically block all connections on the other esim while the call is in progress. This may be important if you are using the phone in tethering mode for internet. If you are using data on one of the sims, and receive a call on that line, you are fine, but if a call comes in on the alternative line, it will block and drop the internet connection. First hand experience of that! If continuity of data streams is important, the only way to solve it is with two phones and a sim in each.

Last edited by rbs_gb; May 7th 2023 at 3:20 pm.
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Old May 7th 2023, 3:25 pm
  #38  
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Default Re: PAYG eSim

Originally Posted by rbs_gb
One point of detail about esims which you might need to factor in, if you have lets say a Spanish esim and a UK esim in the same phone, then if either receives a call, it will automatically block all connections on the other esim while the call is in progress. This may be important if you are using the phone in tethering mode for internet. If you are using data on one of the sims, and receive a call on that line, you are fine, but if a call comes in on the alternative line, it will block and drop the internet connection. First hand experience of that! If continuity of data streams is important, the only way to solve it is with two phones and a sim in each.
Not a unique problem to esims ….. if you are tethering and receive a call you are at risk of the data cutting whether it’s an esim or physical sim.
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Old May 7th 2023, 3:34 pm
  #39  
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Default Re: PAYG eSim

Originally Posted by UKMS
Not a unique problem to esims ….. if you are tethering and receive a call you are at risk of the data cutting whether it’s an esim or physical sim.
I suspect that is more down to the hardware. My point specifically is on a two line set up. I've never lost a data connection if the incoming call is on the same line. However, the phone switches sim exclusively to the line that the call is on, and so if the data connection is on the other line, it gets cut immediately.
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Old May 8th 2023, 7:57 am
  #40  
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Default Re: PAYG eSim

Originally Posted by rbs_gb
If continuity of data streams is important, the only way to solve it is with two phones and a sim in each.
.

we are obviously drifting OT from the original question.

However if the continuity of data is that critical then personally I wouldn’t rely on tethering to a phone in the first place, whether or not you use one or two phones/sims. If mobile data is the only option then a dedicated 3, 4 or 5G router is a good option but even then they drop from time to time.

Tethering can stay live for a very long time but equally can drop out at any time for many different reasons.


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