British Expats

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-   Spain (https://britishexpats.com/forum/spain-75/)
-   -   ORANGE PAYG (https://britishexpats.com/forum/spain-75/orange-payg-822046/)

spainrico Jan 17th 2014 1:21 am

ORANGE PAYG
 
Please can someone please give me the code to check the balance on an Orange network PAYG mobile. Thanks. Searched the web but all out of date...

amideislas Jan 17th 2014 2:55 am

Re: ORANGE PAYG
 

Originally Posted by spainrico (Post 11083092)
Please can someone please give me the code to check the balance on an Orange network PAYG mobile. Thanks. Searched the web but all out of date...

I can't speak for Orange, I have Vodafone, which is https://canalonline.vodafone.es

If you're talking about a password or PIN to access your phone's account, I really wouldn't believe there would be a publicly available master password for that. You'd need to contact the company and have them give you a private login and password.

spainrico Jan 17th 2014 3:00 am

Re: ORANGE PAYG
 
I believe there is a free number to call............no?

amideislas Jan 17th 2014 3:04 am

Re: ORANGE PAYG
 

Originally Posted by spainrico (Post 11083262)
I believe there is a free number to call............no?

Unfortunately, none of the Spanish mobile operators' customer services are remarkable, but Orange does have amongst the worst customer service reputations. Perhaps they don't have a service number. For a reason...

spainrico Jan 17th 2014 3:11 am

Re: ORANGE PAYG
 
Who says they don't?

amideislas Jan 17th 2014 3:18 am

Re: ORANGE PAYG
 

Originally Posted by spainrico (Post 11083289)
Who says they don't?

Nobody says they don't. But if the number is that hard to find, there's probably a reason. It is after all, not difficult to publish your customer service number.

lyric030250 Jan 17th 2014 4:12 am

Re: ORANGE PAYG
 
Surely the OP only wants the number to call to check his balance. For Movistar it is 2266 and it sends a text, Orange must have something similar.

spainrico Jan 17th 2014 4:13 am

Re: ORANGE PAYG
 
Yes exactly...........

Fred James Jan 17th 2014 4:39 am

Re: ORANGE PAYG
 
Try *111#

Simple to find on their website

http://ayuda1.orange.es/app/particul...2766/related/1

Their Mobile help number is 470 or +34 656001470 from outside Spain

spainrico Jan 17th 2014 4:42 am

Re: ORANGE PAYG
 
Thanks Fred.


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