New Bank in Ayamonte
Jun 17th 2018, 6:19 pm
#16
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Joined: Apr 2007
Posts: 2,675
Re: New Bank in Ayamonte
No I stayed with Caja Granada/BMN/Bankia which is at Huelva. However my new problem is that to access an internet account they send a text message to your phone with a password. Unfortunately they have an old number so I do not receive the password. A trip to Huelva is needed to try to find the new bank whereever it is.
Jun 18th 2018, 12:11 pm
#17
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Thread Starter
Joined: Sep 2005
Posts: 3,980
Re: New Bank in Ayamonte
No I stayed with Caja Granada/BMN/Bankia which is at Huelva. However my new problem is that to access an internet account they send a text message to your phone with a password. Unfortunately they have an old number so I do not receive the password. A trip to Huelva is needed to try to find the new bank whereever it is.
Jon
Jul 6th 2018, 7:32 am
#18
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Thread Starter
Joined: Sep 2005
Posts: 3,980
Re: New Bank in Ayamonte
Update:
We decided to go to Bankia Huelva to unblock our account after some problems when they took over BMN bank ... (no fault of our own) we thought changing a bank would need the origin account to be unblocked. Though the direct debits are going through.
What a polava. Whilst we were waiting an Esuri couple came in.. small world.
To unblock the account and get a password took well over an hour, add waiting time as well and we lost 1:45 hours! I apologised to the Esuri couple, but I couldn't do anything about it.
So this morning I tried to log in.... it STILL didn't work.
Although we had a very friendly service from the lady at the bank...... I just have to get out of this bank. They don't reply to letters - customer service is non-existent when phoning or emailing... they just ignore the clients. Making small changes in person takes ages.
So I will change.. probably meaning more hours wasted.!!!
What a drag!
Thanks for the help, I'll go to Sabadell.
Jon
PS Bankia have several branches in Huelva easily found on Google.... there are 2 on opposite sides of the road. We went to the one in the centre, and were helped, though they informed me that I was registered at another branch.... I never received ANY communication of that either.
We decided to go to Bankia Huelva to unblock our account after some problems when they took over BMN bank ... (no fault of our own) we thought changing a bank would need the origin account to be unblocked. Though the direct debits are going through.
What a polava. Whilst we were waiting an Esuri couple came in.. small world.
To unblock the account and get a password took well over an hour, add waiting time as well and we lost 1:45 hours! I apologised to the Esuri couple, but I couldn't do anything about it.
So this morning I tried to log in.... it STILL didn't work.
Although we had a very friendly service from the lady at the bank...... I just have to get out of this bank. They don't reply to letters - customer service is non-existent when phoning or emailing... they just ignore the clients. Making small changes in person takes ages.
So I will change.. probably meaning more hours wasted.!!!
What a drag!
Thanks for the help, I'll go to Sabadell.
Jon
PS Bankia have several branches in Huelva easily found on Google.... there are 2 on opposite sides of the road. We went to the one in the centre, and were helped, though they informed me that I was registered at another branch.... I never received ANY communication of that either.
