Moving House

Old Jun 13th 2011, 1:25 pm
  #1  
Started off with nothing
Thread Starter
 
missile's Avatar
 
Joined: Feb 2009
Posts: 4,905
missile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond repute
Default Moving House

We are moving out on the 15th July.

Can anyone advise e mail address for Telefonica, Iberdrola and Aquagest to serve notice? How do I arrange terminal readings?

Never done this before and greatful for any advice you may have.
missile is offline  
Old Jun 13th 2011, 2:00 pm
  #2  
¿Dónde estoy?
 
lynnxa's Avatar
 
Joined: Jun 2004
Location: my paradise - Jávea
Posts: 13,330
lynnxa has a reputation beyond reputelynnxa has a reputation beyond reputelynnxa has a reputation beyond reputelynnxa has a reputation beyond reputelynnxa has a reputation beyond reputelynnxa has a reputation beyond reputelynnxa has a reputation beyond reputelynnxa has a reputation beyond reputelynnxa has a reputation beyond reputelynnxa has a reputation beyond reputelynnxa has a reputation beyond repute
Default Re: Moving House

Originally Posted by missile View Post
We are moving out on the 15th July.

Can anyone advise e mail address for Telefonica, Iberdrola and Aquagest to serve notice? How do I arrange terminal readings?

Never done this before and greatful for any advice you may have.
best to phone them & get a cancellation/disconnection code from them - Spanish companies are notorious for ignoring e-mails


there's a good chance that they'll tell you they need more notice than you are giving them, too
lynnxa is offline  
Old Jun 13th 2011, 4:37 pm
  #3  
Started off with nothing
Thread Starter
 
missile's Avatar
 
Joined: Feb 2009
Posts: 4,905
missile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond repute
Default Re: Moving House

Thanks for your prompt reply. They have a habit of forgetting phone calls too. I would pref to confirm by e mail, fax or snail mail.
missile is offline  
Old Jun 14th 2011, 7:37 am
  #4  
BE Enthusiast
 
Joined: Mar 2008
Posts: 368
ForHotspot is a name known to allForHotspot is a name known to allForHotspot is a name known to allForHotspot is a name known to allForHotspot is a name known to allForHotspot is a name known to allForHotspot is a name known to allForHotspot is a name known to allForHotspot is a name known to allForHotspot is a name known to allForHotspot is a name known to all
Default Re: Moving House

I can tell you that both Iberdrola and Aquagest take a very long time to reply emails.
ForHotspot is offline  
Old Jun 14th 2011, 12:26 pm
  #5  
Started off with nothing
Thread Starter
 
missile's Avatar
 
Joined: Feb 2009
Posts: 4,905
missile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond repute
Default Re: Moving House

I spoke with Ibedrolla and they are happy to accept cancellation on the 15th ........... and remove the meter!!! No I don't want meter removed, just a terminal reading and final bill, new owner will arrange new contract. We can't do that, but we can transfer your contract to new owner.

My agent tells me he will read meter for electric and water on the day and we will get a bill for our proportion of the next bill.

Seems a bit odd to me, but I guess this will avoid interuption to supply and re-connection charges. I think I should terminate the phone and alarm contracts. New owner will have to pay for re-connection if he wants the service.
missile is offline  
Old Jun 15th 2011, 11:20 pm
  #6  
Started off with nothing
Thread Starter
 
missile's Avatar
 
Joined: Feb 2009
Posts: 4,905
missile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond reputemissile has a reputation beyond repute
Default Re: Moving House

For your info:

If you need to contact Telefonica whilst in the UK. Dial 0034 699 99 1004

After the recorded message (in spanish) press #1 to speak to an operator.
If your spanish is not up to scratch "por favor hable inglés".
You will be transferred or if no one is available told to call back later.
missile is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell or Share My Personal Information -

Copyright © 2023 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.