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-   -   Moviestar (https://britishexpats.com/forum/spain-75/moviestar-713104/)

richard mckenton Apr 12th 2011 6:22 am

Moviestar
 
Could anyone give me an idea what number to ring on my spanish landline im with Moviestar, to check if ive missed a call while im out of my property many thanks.

rachelk Apr 12th 2011 6:25 am

Re: Moviestar
 
you ring your own number then press * when the answerphone message starts. Then you need an access code which I presume you have to set up from the phone itself.

Apparently.

ETA try 0000 as the default.

twistedmelon Apr 12th 2011 12:44 pm

Re: Moviestar
 

Originally Posted by rachelk (Post 9301042)
you ring your own number then press * when the answerphone message starts. Then you need an access code which I presume you have to set up from the phone itself.

Apparently.

ETA try 0000 as the default.

That would depend if you had that service on your line. Buzon de voz is not automatically set up and it may have been cancelled before.
If it's their phone ( dorma, whatever it's called) the red light flashes to show a missed call and the number is stored.

snikpoh Apr 12th 2011 5:52 pm

Re: Moviestar
 

Originally Posted by twistedmelon (Post 9301697)
That would depend if you had that service on your line. Buzon de voz is not automatically set up and it may have been cancelled before.
If it's their phone ( dorma, whatever it's called) the red light flashes to show a missed call and the number is stored.

You must have the feature installed - we asked to have 'caller identification' set up and now we always know who's called (even if we are out).

Our panasonic phones (not Movistar) simply show 'CALL' to say that we missed someone.

twistedmelon Apr 12th 2011 10:22 pm

Re: Moviestar
 

Originally Posted by snikpoh (Post 9301998)
You must have the feature installed - we asked to have 'caller identification' set up and now we always know who's called (even if we are out).

Our panasonic phones (not Movistar) simply show 'CALL' to say that we missed someone.

It used to be that if you had a Dorma phone then you automaticaly got answerphone,call divert,3 way call etc etc but were charged about 5€ a month on top of line rental.
If you changed to your own phone these services no longer worked but you would still get charged, well unless you phone up to cancel it.
6 months after cancelling mine I was still getting charged, eventually they stopped it and gave me a refund for the 6 months:eek:

snikpoh Apr 12th 2011 10:51 pm

Re: Moviestar
 

Originally Posted by twistedmelon (Post 9302328)
It used to be that if you had a Dorma phone then you automaticaly got answerphone,call divert,3 way call etc etc but were charged about 5€ a month on top of line rental.
If you changed to your own phone these services no longer worked but you would still get charged, well unless you phone up to cancel it.
6 months after cancelling mine I was still getting charged, eventually they stopped it and gave me a refund for the 6 months:eek:

I disagree - that must be specific to you for some reason.

We got the answering service for free and by default - never requested it.

It works fine with non-Movistar equipment. We use Panasonic wireless phones and can retrieve all messages easily.

Messages are stored on the server with Movistar and not on your phone. Consequently you can always retrieve them wherever you are in the world no matter what the equipment.




To go back to the OP's original question - there are two services which can give you this;
  • Answerphone
  • Caller ID

megmet Apr 13th 2011 12:51 pm

Re: Moviestar
 
If you have ADSL with Movistar then both Answerphone and Caller ID come as part of the package and are not charged.

snikpoh Apr 13th 2011 5:31 pm

Re: Moviestar
 

Originally Posted by megmet (Post 9303946)
If you have ADSL with Movistar then both Answerphone and Caller ID come as part of the package and are not charged.

Nope - they charge us for Caller ID - 50 cents per month and yes, we do have ADSL


Like you, we thought it was free but after enquiring, we've been told we have to pay.

bxpuser24710519 Apr 13th 2011 7:16 pm

Re: Moviestar
 
We had adsl with them and both mentioned services were not included free. They both would have had to be requested and charged for.

missile Apr 13th 2011 9:51 pm

Re: Moviestar
 
I cancelled these services and no longer get charged, ...................... but called ID, call history and messaging service still work :thumbsup:

megmet Apr 14th 2011 1:58 am

Re: Moviestar
 

Originally Posted by snikpoh (Post 9304191)
Nope - they charge us for Caller ID - 50 cents per month and yes, we do have ADSL


Like you, we thought it was free but after enquiring, we've been told we have to pay.

No.....we don't pay for it at all.


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