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Making a complaint against a national company

Making a complaint against a national company

Old Oct 22nd 2009, 4:50 pm
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Default Making a complaint against a national company

Does anyone know how I go about making a complaint against a national company?

I know how to make a complaint about a local shop, but I am having problems with Securitas Direct. We have told them over the phone that we want them to supply us with the paperwork to make a complaint against them and that this is our right in Spanish Law.

But they just ignore use. I had heard there was a website to make a complaint on for companies you cannot actually visit and fill in the complaints book.

Is this the case? Does anyone out there know of this website. I donĀ“t know if it matters but I live in Almeria.

Anyway my advice to people would be not to touch Security Direct with a barge pole.

Any advice would be helpful
Thanks
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Old Oct 22nd 2009, 4:58 pm
  #2  
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Default Re: Making a complaint against a national company

Go to your local OMIC office...these are listed for Almeria
http://consumo-inc.es/directorio/int...idprov=ALMERIA
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