Making a complaint against a national company
Oct 22nd 2009, 4:50 pm
#1
Just Joined
Thread Starter
Joined: Mar 2009
Posts: 3
Making a complaint against a national company
Does anyone know how I go about making a complaint against a national company?
I know how to make a complaint about a local shop, but I am having problems with Securitas Direct. We have told them over the phone that we want them to supply us with the paperwork to make a complaint against them and that this is our right in Spanish Law.
But they just ignore use. I had heard there was a website to make a complaint on for companies you cannot actually visit and fill in the complaints book.
Is this the case? Does anyone out there know of this website. I don´t know if it matters but I live in Almeria.
Anyway my advice to people would be not to touch Security Direct with a barge pole.
Any advice would be helpful
Thanks
I know how to make a complaint about a local shop, but I am having problems with Securitas Direct. We have told them over the phone that we want them to supply us with the paperwork to make a complaint against them and that this is our right in Spanish Law.
But they just ignore use. I had heard there was a website to make a complaint on for companies you cannot actually visit and fill in the complaints book.
Is this the case? Does anyone out there know of this website. I don´t know if it matters but I live in Almeria.
Anyway my advice to people would be not to touch Security Direct with a barge pole.
Any advice would be helpful
Thanks
Oct 22nd 2009, 4:58 pm
#2
Structural Surveyor
Joined: Mar 2006
Location: Sevilla/Cordoba border
Posts: 1,048
Re: Making a complaint against a national company
Go to your local OMIC office...these are listed for Almeria
http://consumo-inc.es/directorio/int...idprov=ALMERIA
http://consumo-inc.es/directorio/int...idprov=ALMERIA
