Looking for a recommendation on mobile network provider in Spain, prices/options
 

Good morning,

Looking for recommendations and information about mobile network providers, prices, options for pay per go and such.

Thanks

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

I recommend Lebara Mobile:

https://mobile.lebara.com/gb/en/

Steve

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

I use Hola. They run on the Orange network
https://holawifi.net/

No complaints and good customer service.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

I have Lobster, all in English.
No PAYG but €12 a month for 8gb of data and free calls in Spain and back to the UK (and most of Europe) included no limit on call time.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Definitely been using since Vodafone turned bandit Very VERY GOOD!

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

It's now 12 euro per 28 days (4 weeks).

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Sneaky so 13 payments a year now.

My last couple of bills have still been monthly though.
But Ive just checked my account and it now says 28 days.
Might be time to look for an alternative.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Any reason you want pay/go?

i have a contract with 02.es (movistar). Unlimited everything for €15 a month.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

I’m not in Spain and I believe it will take some time until I’ll have Spanish bank account to set direct payments.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

I use HITS 4.99 a month I get 250 National minutes in spain landline or mobile and 3GB data. For uk calls I just just use a cheap voip from either wifi in the house or the data if out and about. You need to make sure of coverage wherever you live HITS use Orange now they used to use Vodafone

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

There's simyo which is Orange's low-cost brand, they do prepay, you can click on the 'Móvil' tab and choose your own tariffs (e.g. 10Gb/month with PAYG calls is €6), if you don't use up all your mobile data one month it'll roll over for up to the next three months, when you get a bank account you can switch over to contract and pay the same prices, and it seems they still treat the UK as being in the EU as far as roaming goes but I've not visited the UK so far this year so I can't confirm that.

Cons: No English language option for their website, and you can't walk into a shop and buy one, they need an address to send your SIM card to (and phone if you buy one).

Also as with all mobile operators in Spain you'll have to be ready to upload/show ID, either passport or TIE.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

The most important factor in deciding who to use is not simply the price and what it includes but if it has satisfactory coverage where you need it.

The shine quickly wears off a cheap deal when you have to stand on the toilet seat to get a signal!

There are only 4 core operators in Spain, Vodafone, Orange, Yoigo, and Movistar, all others are resellers of one of those.

Unfortunately sometimes the only way to discover which operator, or operators, have adequate coverage in any given spot is to buy a one off prepaid SIM from each and try it out.

I use Lobster who use the Movistar network, living slightly off the beaten track Movistar is the only network which provides satisfactory cover as I had to discover by that method.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

We use Movistar. Coverage is amazing. We even get 5G in our coastal village and download speeds on 4G are regularly over 150mb/s.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Watch the small print. I have an “ unlimited” everything Movistar SIM which is limited on UK calls.

my Lobster 12 euros unlimited with 8 gb works very well.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

I would definitely Swerve Movistar customer service is non existent! We use them for broadband and they are appalling, pay for 10 mb.... get 2mb on a good day, lobster spot on!

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Sorry, I cannot agree. A couple of weeks ago my 1gb fibre system would not connect to the Internet. After a couple of minutes using the Movistar app where they tried a number of remote tweaks, they said I would get a call from a technician. Minutes later they called and did some more remote checks and asked me to do certain things on the router.

This was late on a Friday evening. They said that they needed to send a technician and that would be within 48 hours. As it was coming into the weekend, that would be on on day morning. Next morning, Saturday, the phone rang at 9am and the technician said he would be at the house in 10 minutes. 30 minutes later, the problem was fixed and back to 950mb/s.

I cannot imagine any company doing better than that.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

QED

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Even the worst provider can accidentally get it right once in a blue moon!

One glowing report cannot supplant hundreds if not thousands of condemnations.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Movistar are excellent as far as I am concerned. Whenever I have had to phone them with a query they have been friendly and helpful. Any problems with the landline that has meant that a technician has had to attend I have always had a phone call to tell me that they are on the way and it has always been the same day if I phoned in the morning or the following day if I phoned late in the day. As for the internet going down this happened once and they managed to sort that out from their end once they were made aware of the problem.

Rosemary

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

We are of course discussing Movistar's mobile service, their land based/internet services will be a different and more locally serviced branch of the business which may operate more efficiently.

I was with Movistar (PAYG) by bank DD) before switching to Lobster pretty much when they first hit the market but cancelling with them was a drawn out frustrating process which could only be done remotely, staff in their shop were unhelpful and dismissive.

Fortunately I'd cancelled the DD with my bank because even after managing to cancel, and had my number ported to Lobster, they still tried to take money and wrote me a letter complaining that they'd been unable to. I ignored it and heard no more.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Agree I went into the shop and they were unable to take payment for an outstanding bill in cash or card...even the staff were exasperated! Call centres are based in South America as soon as they hear a “guiri” accent CYA!!! You pay your money and you takes your chance!

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

I used them years ago and they stopped my international calls for having the temerity to spend nine euros in two weeks calling the UK. So I decided that from then on I'd avoid Telefónica. And as I'd heard they liked to charge people after they'd left I changed from contract to prepay before I ported my number out.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

NO company in Spain offers unlimited everything !


Best
Loco

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Hola

My Vodafone contract is unlimited calls, unlimited SMS and unlimited data

Davexf

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

I'm looking for an unlimited data plan, how much this kind of plan cost?

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Vodafone offer a an unlimited call and data bundle for mobiles for 33€, but there is a fair use clause.

https://www.vodafone.es/c/particular...ifas-contrato/

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

For those who need calls more than data

The following deals are for people who want unlimited calls, but don’t need the rate to include data. The cheapest deals are €6.50 with Xenet, €6.89 with Suop, and €6.90 for Global and Finetwork. Other options with just 5 GB of data per month are Finetwork and Hits Mobile at €6.90, Global at €6.95 and Digi at €7. The most expensive offer in this category for just 3GB per month is Yoigo for €14.

For those who from 20GB of data per month

If you need more data, you might want to look at packages and companies offering deals of 20GB or more. The lowest price per month in this category is Xenet offering 30GB €10.50, conversely, the most expensive offer in this category with the same number of GB is Yoigo at €29. This represents a difference in price of 176 percent.

Other companies which offer great deals for more GBs are MasMovil at €13.90 and Simyo at €14, each for 20GB. Virgin also offers a €14 tariff, but for 25GB instead of €20. R and Telecable also stand out for their offers of 30GB for €16 per month.

For those who want 40GB and above

For those who need a lot of data e.g. 40GB and above, Xenet again comes out on top at just €14 for 50GB. The same company also charges €15 for 60GB, €17 for 90GB and €21 for 250GB.

For €20 per month, Euskaltel offers 50GB and Digi offers 40GB.

For those who want unlimited data

Movistar, Vodafone, Orange, Yoigo and Digi all have packages with unlimited data with prices that vary a lot. The cheapest companies in this category are Digi at €25 per month and Yoigo at €35.

Next is Vodafone’s offer at €32.99, however, the only condition is that the speed is limited to 2Mbps. The same company charges €47.99 for the maximum speed of 5GB.

Movistar and Orange also offer unlimited data for €39.95 and €35.99 respectively.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Thank you for the impressive detailed answer.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Is there any service provider that has the same option as giffgaff in the UK? one that gives you the option to change plan whenever you want without a contract?

Thanks

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Lobster does that.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Thanks

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Where in Spain would you be? Movistar is great well recommend i get my mobile use free on our house package. My wife is on hits mobile which is9.90 a month she has been with them for 6 years !W e are on the costa Brava in the moriara hope this helps.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Alicante

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Lobster is Ok, uses one of the main carriers (I think its moviestar) but dont quote me.
We live in a village 10km inland of Altea and the signal is pretty good.

In Alicante (City) and around you should have no issues with signal strength.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Putting Lobster aside for a moment, do any of the main carriers have a setting where you can set all operator messages/voicemail system/etc. to be in English?

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

... and all the other languages in the world?

Nah, this is Spain, why would they?

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

Was just hoping on the off chance that Vodafone or Orange might have this option, both carriers ultimately being part of large foreign entities.

Funny thing is that on the Vodafone web site you don't even see the option to see an English language version, even though Vodafone is a huge UK-based corporation. Yet Orange, a French company, does offer an English-language version of its site here in Spain!

Pity that you cannot switch the operator SMS messages to English though...

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

I have praised the service I get from Movistar on here before. Yesterday our fibre system failed. Using their “Mi Movistar” app I reported the fault. They tried to fix it remotely and kept me informed of progress about 3 times by SMS. Eventually they diagnosed it as a faulty router. A new router was delivered first thing this morning. Just plugged it in and everything back to normal.

Re: Looking for a recommendation on mobile network provider in Spain, prices/opt
 

I've just been looking at Movistar with a view to changing from Vodafone, good to see some praise. Vodafone is very good but their customer service is shocking.

Mind if I ask a few questions? If you do mind ignore the rest ;-)
Have you got the TV pack with them? Trying to decide if it's worth it. We have HBO with Vodafone and rarely watch it but noticed their package includes some BBC programming, including Vigil.

Do you have the mobiles with them as well and if so what kind of speeds do you get, I see it's only 4G (maybe I'm wrong)? With Voda I generally get 50 down 20 up in the city but have had 345 down 20 up at the beach.

For fixed line speed you already mentioned it's great.