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-   -   Iberdrola!!!! WTF!!!! (https://britishexpats.com/forum/spain-75/iberdrola-wtf-591755/)

CBANDY Feb 15th 2009 6:45 pm

Iberdrola!!!! WTF!!!!
 
Anyone else had a problem with their January bill? I paid 178 euros in December which is normal for us this time of year as we have electric central heating but for January i paid 335 euros!!!!!!! 1 MONTH.... Surely this is a mistake. It is almost double what we paid last year.

Casa Santo Estevo Feb 15th 2009 6:58 pm

Re: Iberdrola!!!! WTF!!!!
 
It has been all over the Spanish newspapers and TV. You have to go to the electric company to sort it out. As I said about a a similar posting about the electric company here in Galicia; now is the time to test out your Spanish!!!!:ohmy:

Fred James Feb 15th 2009 7:03 pm

Re: Iberdrola!!!! WTF!!!!
 
Yes, lots of people. Apparently over 20 million consumers are affected.

The problem was caused by meters which should have been read in December were estimated and at the same time billing is now monthly. Combined with a price increase in January and changes to the excess charge system the result is total chaos!

There is some information here

http://www.typicallyspanish.com/news...le_20020.shtml

Mitzyboy Feb 15th 2009 8:30 pm

Re: Iberdrola!!!! WTF!!!!
 
My December bill was about €138 and Jan €160 ish, normally about €90 a month

themercer4 Feb 15th 2009 9:13 pm

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by CBANDY (Post 7289412)
Anyone else had a problem with their January bill? I paid 178 euros in December which is normal for us this time of year as we have electric central heating but for January i paid 335 euros!!!!!!! 1 MONTH.... Surely this is a mistake. It is almost double what we paid last year.

Same has happened to me. Paid 200 euros for Dec bill and then they charged me 207 euros in Jan for the estimated bill. I'm just hoping that when they come and read the meter for Feb's bill I might not owe them that much. Who Knows? They do what they like.

Same here with our water bills. Company has changed name from Gestagua to Aguagest, and the price has gone up with the name change!
They charged me 105 euro for Dec, 55 euro for Jan, and nearly 70 euros for Feb.
Went in to office to complain (the whole town was in there complaining) to ask why we are paying monthly now, only to be told we are not. So I asked why then have they took the above amounts of money out of my bank account. They told me this was to compensate for the change in the company and are claiming back money for the higher cost of water and charges from when the name changed in August.

We are in a crisis so they put everything up! I have paid a fortune out in utility bills as of late. I really can't see things getting any better here.

Dxf Feb 16th 2009 1:02 am

Re: Iberdrola!!!! WTF!!!!
 
Hi

A number of people around here are taking DAILY readings because they don't trust the electricity company.
Others are just thankfull to have a meter and electricity no matter what the price as it is much cheaper than HAVING to run a generator / set up a solar or wind system

Davexf

spainboy Feb 16th 2009 2:30 am

Re: Iberdrola!!!! WTF!!!!
 
According my landlord Iberdrola have increased electric by 28%

My bi monthly bill was 120 euros on average and now Im paying 90 euros a month(180eu bi monthly) and I have been careful too.

Spain is becoming the new rip off britain.!!!!!!
:thumbdown:
All my friends and family in the uk pay no more than 45 quid a month.!!!

Fred James Feb 16th 2009 2:40 am

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by spainboy (Post 7290493)
According my landlord Iberdrola have increased electric by 28%

He's talking rubbish.

It went up about 5% on Jan 1. It will go up again in July.

Unlike the UK, in Spain the government refuses to allow the electricity companies to increase the tariffs as much as they want to.

spainboy Feb 16th 2009 3:44 am

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by Fred James (Post 7290524)
He's talking rubbish.

It went up about 5% on Jan 1. It will go up again in July.

Unlike the UK, in Spain the government refuses to allow the electricity companies to increase the tariffs as much as they want to.

That's what I thought. 28% is a bit extreme but Fred how can people explain a massive rise in Electric from January.?? At 5% mine would have increased by 3 to 4 euros but it has risen by over 20 euros??
This is not just January's bill this is also February's bill too and considering I have been very careful last month, much more than normal(and we had a day without electric due to the big forest fire last month)

A massive rise is effecting thousands and all my british friends have seen a massive rise in the last 2 months.

Fred James Feb 16th 2009 4:21 am

Re: Iberdrola!!!! WTF!!!!
 
As I said before, it's a complete cockup and it will get sorted eventually when all the meters get read properly.

That will automatically get the figures right again which will only leave the question of having some units charged at a higher rate than they should have been.

There are two possible "overcharges". The first is because the rates were increased by 5% from January, so by under estimating the readings in December, some units will be charged at the new rates but frankly this will only make a Euro or two difference.

The second and biggest problem is the standard "penalty" charge of an extra 25% on all units over 500 used in one month. Clearly pushing units forward into January would increase this penalty. However I have read that they will get round this by going back to the old formula of 1000 units over the two month period.

Personally I think the main reason that bills have shot up is that this winter has been the coldest for many years, having started in November and still going strong! It only takes a few extra hours of heating using an electric radiator etc to whack up the bill alarmingly.

My winter bills are at least 30% higher than last year and I haven't had a billing problem as my billing is still 2 monthly.

crispy Feb 16th 2009 4:49 am

Re: Iberdrola!!!! WTF!!!!
 
Same problem with Endesa:( have a look at this link. hope it works:)


http://jimenapulse.wordpress.com/200...ctricity-bill/

spainboy Feb 16th 2009 5:04 am

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by Fred James (Post 7290781)
As I said before, it's a complete cockup and it will get sorted eventually when all the meters get read properly.

That will automatically get the figures right again which will only leave the question of having some units charged at a higher rate than they should have been.

There are two possible "overcharges". The first is because the rates were increased by 5% from January, so by under estimating the readings in December, some units will be charged at the new rates but frankly this will only make a Euro or two difference.

The second and biggest problem is the standard "penalty" charge of an extra 25% on all units over 500 used in one month. Clearly pushing units forward into January would increase this penalty. However I have read that they will get round this by going back to the old formula of 1000 units over the two month period.

Personally I think the main reason that bills have shot up is that this winter has been the coldest for many years, having started in November and still going strong! It only takes a few extra hours of heating using an electric radiator etc to whack up the bill alarmingly.

My winter bills are at least 30% higher than last year and I haven't had a billing problem as my billing is still 2 monthly.

My heating is run by gas.I use the same electric winter and summer.
My only problem is that im moving house on the 13th March so how will expect to get any rebate eventually?

Lionda Feb 16th 2009 6:51 am

Re: Iberdrola!!!! WTF!!!!
 
We must have been lucky then, ours was 13 euro :)

spainboy Feb 16th 2009 8:08 am

Re: Iberdrola!!!! WTF!!!!
 
Cant wait to move in 2 weeks.We will have piped gas and my new landlord who has been living in the place we are moving into told me the other day that electric will be about 26 euros and gas about 20 a month.:thumbsup:

crispy Feb 16th 2009 8:14 am

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by Lionda (Post 7291119)
We must have been lucky then, ours was 13 euro :)

We paid more in leccy fines than that:rofl:

montgomail Feb 16th 2009 11:24 am

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by Lionda (Post 7291119)
We must have been lucky then, ours was 13 euro :)

Mine's more than that, and my apartment has been empty since October. :(

spainboy Feb 16th 2009 11:30 am

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by Lionda (Post 7291119)
We must have been lucky then, ours was 13 euro :)


Be careful.!!
When they do a reading it may come back to bite you on the bum.!!

My friend was paying a low electric bill for a few months until the did a reading and then he got a massive shock.

jdr Feb 16th 2009 5:53 pm

Re: Iberdrola!!!! WTF!!!!
 
Ours was almost spot on, I don`t really know if I should of said that !
We usually pay around the 74€`s bi monthly.
We had a bill for one estimated 27.36€ other 53.48€, total 80.84€ .

crispy Feb 17th 2009 5:42 am

Re: Iberdrola!!!! WTF!!!!
 
http://www.typicallyspanish.com/news...le_20102.shtml

Endesa have been ordered to pay back any money over charged to consumers see link. Maybe the same will happen to Iberdrola!!

Lionda Feb 17th 2009 6:12 am

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by spainboy (Post 7291882)
Be careful.!!
When they do a reading it may come back to bite you on the bum.!!

My friend was paying a low electric bill for a few months until the did a reading and then he got a massive shock.

So we could get an unwelcome surprise next month :(

spainboy Feb 17th 2009 6:17 am

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by Lionda (Post 7294751)
So we could get an unwelcome surprise next month :(

I hope not but 13 euros is very low. It seems like you are only using the lights and very very little TV only.

spainboy Feb 17th 2009 6:18 am

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by crispy (Post 7294664)
http://www.typicallyspanish.com/news...le_20102.shtml

Endesa have been ordered to pay back any money over charged to consumers see link. Maybe the same will happen to Iberdrola!!



Thats no use to me.im moving house next month so the new owners who move into my existing home will reap the benefits...wont they??

Lionda Feb 17th 2009 6:20 am

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by spainboy (Post 7294769)
I hope not but 13 euros is very low. It seems like you are only using the lights and very very little TV only.

Ha ha...must be a low estimate then as we watch dvd's have music on every day and hubby and daughters fiance are rehearsing their stage acts most days using amplifiers. Also the pc is on every day. Although I do wait until the evening to use the washing machine :p

jdr Mar 16th 2009 6:42 pm

Re: Iberdrola!!!! WTF!!!!
 
Repayments from today.... HERE

CBANDY Mar 16th 2009 7:48 pm

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by jdr (Post 7387436)
Repayments from today.... HERE

In Andalucia. Still getting nowhere in Alicante with Iberdrola.:curse:

Lionda Mar 17th 2009 5:39 am

Re: Iberdrola!!!! WTF!!!!
 
Got our February bill........13.89 euro :)

crispy Mar 17th 2009 8:38 am

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by Lionda (Post 7389723)
Got our February bill........13.89 euro :)

Lets hope you move before they start to wonder where all their leccy has gone to;)

montgomail Mar 17th 2009 8:12 pm

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by Lionda (Post 7389723)
Got our February bill........13.89 euro :)

:)

Grebo Mar 18th 2009 12:27 am

Re: Iberdrola!!!! WTF!!!!
 
We tried for 2 years to get our meter read, crappy 3rd party involved, which we ditched :D we were only paying a standing charge, and just knew one day it would be read and we would get the 'real' bill. So many people said, arr don't worry about it lekky is cheap here.
Ha, we finnally got the bill, yes it was HUGE....:blink: Good job we were ready for it ;)
So be warned they do catch up eventually.

jdr Mar 31st 2009 6:35 pm

Re: Iberdrola!!!! WTF!!!!
 
More confusion to follow, it may go back to bi-monthly. HERE

Sharon B Apr 7th 2009 10:15 pm

Re: Iberdrola!!!! WTF!!!!
 

Originally Posted by jdr (Post 7387436)
Repayments from today.... HERE

Did anyone get the repayments from Endesa?


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