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get the insurance company involved or not?

get the insurance company involved or not?

Old Dec 14th 2010, 10:28 pm
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Default get the insurance company involved or not?

Hi everyone, I have tenants in my apartment in La Barrosa, Chiclana. The apartment is urbanised and part of a residents association.

My tenants informed me that there is now damp in the bedroom walls. (I have seen photos). I know there has been heavy rain and it could be as simple as a broken tile in the roof I guess but I am not in Spain so cannot get hands on about this.

My question is would you get the insurance company involved (it's Generali seguros)?
or contact the resident association group (I think they have some maintenance agreements)
or pay someone else to look/solve it.

This is the first problem like this I have had so not sure which way to play it at this stage.
Cheers,
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Old Dec 14th 2010, 10:40 pm
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Default Re: get the insurance company involved or not?

If your property is part of a communidad,then the outer structure, walls and roof etc. is usually insured by the communidad association itself, and could therefore possibly be their responsibility.
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Old Dec 15th 2010, 6:10 am
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Default Re: get the insurance company involved or not?

Have you first established (not sure how though) that it's not condensation from lack of ventilation.

The Spanish (big generalisation), in my experience, don't like having windows open to ventilate the rooms.
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Old Dec 15th 2010, 11:43 am
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Default Re: get the insurance company involved or not?

Originally Posted by snikpoh
Have you first established (not sure how though) that it's not condensation from lack of ventilation.

The Spanish (big generalisation), in my experience, don't like having windows open to ventilate the rooms.
good point as this is Andalucia and any sign of cooler weather or rain and they aren't used to it
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Old Dec 15th 2010, 9:26 pm
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Default Re: get the insurance company involved or not?

Probably bad ventilation, but if it is a roof leak it won`t be covered by insurance.
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