federal
 

I have just purchased a Qilive microwave and find the instructions are in most major EU languages apart from English. Any help how to contact Qulive or obtain a English instruction manual?

Re: federal
 

Hi and a warm welcome to the Spanish forum on BE. Myself and Fred James are the moderators for the Spanish forums whilst BEVS moderates Europe. Moderators are there to ensure that the site runs smoothly within the rules of BE. This is so that members gain the information that they are looking for and find their experiences on the forums to be friendly and worthwhile.

Problems and complaints should always be addressed to a moderator who will look into the matter and deal with it efficiently and fairly. Our members who post in the Spain Forums are usually friendly and helpful with a wealth of knowledge about the issues of living in Spain. I hope that you enjoy your time participating in the forums.

Please let me know if you need any further help.

Rosemary

Re: federal
 

Have you looked on the internet? They may have a website with English on it or the possibility of copying the instructions into a translator site.

Rosemary

Re: federal
 

I suspect it's a re-badged version of another brand. Look on-line for similar models and you may be able to match models and then obtain user instructions for the other make.

Re: federal
 

I have looked at their website, but although you can display the site in English, all the user manuals omit English.

Unfortunately the manuals are in .pdf format which makes it difficult to translate directly in Google, but you can copy and paste the text into the Google translate extension or any other translate the program. Tedious, but it should work.

It appears that they are products made for the Auchan supermarket group. Their outlets in Spain are called Alcampo. You could try contacting them for help.

They seem to make only two models and the manuals can be downloaded here

http://www.qilive.com/sites/default/...owaves_23l.pdf

http://www.qilive.com/sites/default/...-microwave.pdf