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Car registration and a mysterious official in Alicante that works only 1 hour a day

Car registration and a mysterious official in Alicante that works only 1 hour a day

Old Dec 15th 2011, 7:40 pm
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Default Car registration and a mysterious official in Alicante that works only 1 hour a day

Hi,

Once again I turn to the forum for words of advice.

I've been in the process of registering my car for 7 months now. I got an agent to do this for me, paying him something like 800 euros. It took 4 months to reach the conclusion that I had to pay an import tax, and that is ok - I understand, the car is from a country that is only a part of the EEA but not the EU. The tax was 3000 euros, a 30% of the estimated price for the car.

I paid the agent 3000 euros, and now 3 months have passed, and I am still on my old numbers. It has an ITV inspection and I believe I have paid the road tax of 150 euros for the year. My insurance is running out, the MOT has expired. I can't get it insured unless the process is done. My agent tells me that the registration has stranded in an office in Alicante with a man that just shrugs his shoulders when asked about the registration. My agent tells me that he only works 1 hour a day shrugging his shoulders, I suppose. My agent does not tell me who this man is or at what office he is working for. My agent actually only answers maybe every second or third email I write him.

Now I have become really tired of the whole damn thing and I actually would just like to ship the car from where it came from and get my 3000 euros back. My agent tells me this will also take a few months.

My question to the forum is: Am I being had or is this the normal procedure? Has anyone heard about this mysterious shoulder shrugging man that works only one hour everyday? If so tell me who he is because my agent is not telling me. If I think I'm being duped by the agent, what can I do? Who can I contact to ask if the tax for this car has been paid?

Saludos

Siggi
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Old Dec 15th 2011, 9:47 pm
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

Hi Siggi,

After buying the car tax, one pops along to the Hacienda or Agencia Tribunal and you receive a note to pay the first registration tax. Takes this note to the bank, pay the amount, return to the Hacienda, and they issue a form which you take to Trafico together with loadsa other paperwork.

Without detail knowledge of which man in which office, it is impossible to say

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Old Dec 15th 2011, 10:38 pm
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

Originally Posted by siggi
Hi,

Once again I turn to the forum for words of advice.

I've been in the process of registering my car for 7 months now. I got an agent to do this for me, paying him something like 800 euros. It took 4 months to reach the conclusion that I had to pay an import tax, and that is ok - I understand, the car is from a country that is only a part of the EEA but not the EU. The tax was 3000 euros, a 30% of the estimated price for the car.

I paid the agent 3000 euros, and now 3 months have passed, and I am still on my old numbers. It has an ITV inspection and I believe I have paid the road tax of 150 euros for the year. My insurance is running out, the MOT has expired. I can't get it insured unless the process is done. My agent tells me that the registration has stranded in an office in Alicante with a man that just shrugs his shoulders when asked about the registration. My agent tells me that he only works 1 hour a day shrugging his shoulders, I suppose. My agent does not tell me who this man is or at what office he is working for. My agent actually only answers maybe every second or third email I write him.

Now I have become really tired of the whole damn thing and I actually would just like to ship the car from where it came from and get my 3000 euros back. My agent tells me this will also take a few months.

My question to the forum is: Am I being had or is this the normal procedure? Has anyone heard about this mysterious shoulder shrugging man that works only one hour everyday? If so tell me who he is because my agent is not telling me. If I think I'm being duped by the agent, what can I do? Who can I contact to ask if the tax for this car has been paid?

Saludos

Siggi
I used a gestor who specialises in cars, and has an office in Alicante.
I bought in a Japanese grey import, gave him the papers, and it took about 2 weeks. Cost was about €800, and it went perfectly well

I'd say youve been unlucky
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Old Dec 16th 2011, 8:23 am
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

Originally Posted by Dxf
Hi Siggi,

After buying the car tax, one pops along to the Hacienda or Agencia Tribunal and you receive a note to pay the first registration tax. Takes this note to the bank, pay the amount, return to the Hacienda, and they issue a form which you take to Trafico together with loadsa other paperwork.

Without detail knowledge of which man in which office, it is impossible to say

Davexf
Could this procedure possibly take 3 months? How can I see if the tax/toll has been paid, at what office can I ask?

Best

Siggi
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Old Dec 16th 2011, 8:30 am
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

Originally Posted by siggi
Could this procedure possibly take 3 months? How can I see if the tax/toll has been paid, at what office can I ask?

Siggi, your gripe is with your agent, insist on seeing him face to face and demand to see all the receipts. Take someone with you if you are nervous.

Having gone through the process myself in the past the local car tax was the very last thing I had to pay for as am sure cannot be done until all paperwork completed and documents issued.
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Old Dec 16th 2011, 8:36 am
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

Originally Posted by siggi
Could this procedure possibly take 3 months? How can I see if the tax/toll has been paid, at what office can I ask?
It was an EU to EU transfer but mine took two weeks in Seville and that was only because Land Rover Spain put one digit wrong (country code I think) on the ficha technica and had to re-issue it. It would have taken just a week. Total charges (no first registration payable) 380 € including gestor's fee + about 120 € for first ITV.

Oh, and we weren't asked for any money until we went to collect the plates.

Last edited by rafikiphoto; Dec 16th 2011 at 8:42 am.
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Old Dec 16th 2011, 12:14 pm
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

Originally Posted by siggi
Could this procedure possibly take 3 months? How can I see if the tax/toll has been paid, at what office can I ask?

Best

Siggi
I just told you ...... two weeks
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Old Dec 16th 2011, 2:23 pm
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

Originally Posted by Mitzyboy
I just told you ...... two weeks
7 months it has taken with no results. Yes I have the ITV, but nothing else. If it were you would you consider the possibility that the gestor has maybe not paid the toll, and is stalling with weird stories about a man at the Hacienda that only works for 1 hour a day shrugging his shoulders? Oh well, I guess I need to confront the gestor, if he only would answer me. But my question is, what can I do legally if my speculations are correct?

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Old Dec 16th 2011, 2:34 pm
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

Originally Posted by siggi
shoulders? Oh well, I guess I need to confront the gestor, if he only would answer me. But my question is, what can I do legally if my speculations are correct?
I dont understand.......Why dont you deal with the gestor face to face first before wondering what to do later?

Most gestors are in their office at 5pm to 7pm because all govt. depts are closed in the afternoon. My gestor never replies to emails and phone calls so like everything else in Spain you have to go in person !
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Old Dec 16th 2011, 2:51 pm
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

Originally Posted by whitelinen
I dont understand.......Why dont you deal with the gestor face to face first before wondering what to do later?

Most gestors are in their office at 5pm to 7pm because all govt. depts are closed in the afternoon. My gestor never replies to emails and phone calls so like everything else in Spain you have to go in person !
I was at first asking if this was normal procedure before confronting my gestor accusing him of foul play. It's better to get a second view before causing people grief, especially because I don't know anything about how these things and I have no one to ask except my gestor. But now I know that this is far from normal.

Best

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Old Dec 16th 2011, 3:46 pm
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

I used "spanish number plates" (google it) to re register my car.
It took about two weeks ago. I'd suggest you have been taken for a ride (and not in your car!)
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Old Dec 16th 2011, 5:14 pm
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

It sounds odd to me.

From the point of view of IVA and import taxes, they do not apply to cars imported from the EU or the EEA so I don't understand why you are paying so much.

To all intents and purposes the EEA have the same rules as the EU with regard to taxes and many other things.
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Old Dec 16th 2011, 5:49 pm
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Default Re: Car registration and a mysterious official in Alicante that works only 1 hour a d

Originally Posted by siggi
I was at first asking if this was normal procedure before confronting my gestor accusing him of foul play. It's better to get a second view before causing people grief, especially because I don't know anything about how these things and I have no one to ask except my gestor. But now I know that this is far from normal.

Best

Siggi
think you need to get a little assertive, your gestor should have it all done and dusted after the ITV , road tax is paid then you are supplied with plates, takes matter of a few days. Our Gestor did it in 5. took several months to get to this due to problem with chassis number lol. but post ITV very fast hope you get it sorted asap good luck
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