Statutory rights
What are the rights of the consumer here in SA when they buy goods that are faulty or parts are missing etc, are they the same as in the UK?
What is the returns policy and time limit for returns? |
Re: Statutory rights
Originally Posted by ukguy
(Post 11135137)
What are the rights of the consumer here in SA when they buy goods that are faulty or parts are missing etc, are they the same as in the UK?
What is the returns policy and time limit for returns? http://en.wikipedia.org/wiki/South_African_law_of_sale |
Re: Statutory rights
Originally Posted by ukguy
(Post 11135137)
What are the rights of the consumer here in SA when they buy goods that are faulty or parts are missing etc, are they the same as in the UK?
What is the returns policy and time limit for returns? Have a look here, it might be easier from a practical point of view: http://www.michalsons.co.za/returns-...ction-act/9191 |
Re: Statutory rights
Martyn's right - the new CPA (in force since last year) has made the South African consumer amongst the most protected in the world.
Whether this is enforceable under law (practically, given the state of our courts) is another matter - but most high street retailers will fold like a pack of cards if you mention the CPA and faulty goods. |
Re: Statutory rights
Thanks Martyn and Ed for the information.
Always takes some getting used to when moving to an unfamiliar country. Ed you might be interested to know that I applied for a Traffic Register Number 10 days ago and hope to pick it up next Tuesday, then I will buy a car and be able to get it registered in my name. |
Re: Statutory rights
Originally Posted by ukguy
(Post 11140759)
Ed you might be interested to know that I applied for a Traffic Register Number 10 days ago and hope to pick it up next Tuesday, then I will buy a car and be able to get it registered in my name.
Good luck - keep us posted! Ed |
Re: Statutory rights
Hi Ed, I picked the TRN up Tuesday, bought a second hand car later that day.
I took it for roadworthy yesterday at a private place which still only cost R300 (Centurion had a load of busses in the queue), passed but advised the air conditioner fluid was leaking so took it back to Randburg where I bought the car and it is being fixed now. Today I drove to Akasia to transfer the vehicle to my name and get the Licence and registration. Hopefully pick the car up tomorrow and move to a rental at the Dam Saturday. How is North Riding? I heard a Motorcyclist got shot near there last week. Road rage back home you may get a black eye and a few kicks but that incident reminded me to try and avoid an argument on the roads :) |
Re: Statutory rights
Originally Posted by ukguy
(Post 11150769)
How is North Riding? I heard a Motorcyclist got shot near there last week. Road rage back home you may get a black eye and a few kicks but that incident reminded me to try and avoid an argument on the roads :) |
Re: Statutory rights
Yeah, this has been discussed on a couple of other forums too.
Just so you know, road rage is a problem and it can get violent/confrontational. Ed's advice is good. Drive defensively, and smile, wave and mouth an apology if you do tick someone off. Don't get out of the car to argue, and drive off if you can. People do carry guns in this country, and that's just the way things are. We don't have a "right to keep and bear arms" like the US, but licensing a firearm isn't particularly difficult if you meet the legal criteria and submit a good motivation with your application. A license to possess a handgun also gives you the right to carry it in public places, providing it's concealed. You can also use it in self defence, but that's a bit of a legal minefield. Oscar Pistorius is finding that out......... |
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