SSN Problems and Port of Entry Error
#1
SSN Problems and Port of Entry Error
Hi there,
I immigrated to the USA one month ago and have since received my Green Card (whoopee!) and welcome letter, etc., although I'm still waiting for my social security number to come through. I've been down to my local SSA office TWICE and both times they've told me that my Alien Registration Number is assigned to someone else, even though it's the same number on all my documentation, along with my photo and fingerprint.
I called Immigration, who told me to go to my local DHS office and sort it out there... which I did... and they told me that my number was fine and that the SSA is at fault. So today I went back to the SSA and once again they've told me my A-Number is wrong and there's nothing they can do unless I personally sort it out. They had no helpful advice on what to do next and couldn't even give me a phone number to call. I'm going round in circles!
What do I do now?!
I suspect (and the SSA and DHS both agree with me) that the Border Patrol guard incorrectly entered my A-Number at my point of entry, which affects the computer system the SSA uses. I tried getting in touch with both the Milwaukee and Chicago Border Patrol offices but all there is is an answer-phone and I'm beginning to panic. I can't do ANYTHING until my SSN arrives, such as getting on my apartment's lease, getting a bank account, obtaining a US drivers licence... getting a much-needed job... and I'm going mad. :curse:
Does anyone have any suggestions? I'd really appreciate any helpful advice before I contact the Wisconsin Governor and yell at someone I probably shouldn't...
Thanks!
I immigrated to the USA one month ago and have since received my Green Card (whoopee!) and welcome letter, etc., although I'm still waiting for my social security number to come through. I've been down to my local SSA office TWICE and both times they've told me that my Alien Registration Number is assigned to someone else, even though it's the same number on all my documentation, along with my photo and fingerprint.
I called Immigration, who told me to go to my local DHS office and sort it out there... which I did... and they told me that my number was fine and that the SSA is at fault. So today I went back to the SSA and once again they've told me my A-Number is wrong and there's nothing they can do unless I personally sort it out. They had no helpful advice on what to do next and couldn't even give me a phone number to call. I'm going round in circles!
What do I do now?!
I suspect (and the SSA and DHS both agree with me) that the Border Patrol guard incorrectly entered my A-Number at my point of entry, which affects the computer system the SSA uses. I tried getting in touch with both the Milwaukee and Chicago Border Patrol offices but all there is is an answer-phone and I'm beginning to panic. I can't do ANYTHING until my SSN arrives, such as getting on my apartment's lease, getting a bank account, obtaining a US drivers licence... getting a much-needed job... and I'm going mad. :curse:
Does anyone have any suggestions? I'd really appreciate any helpful advice before I contact the Wisconsin Governor and yell at someone I probably shouldn't...
Thanks!
#2
Account Closed
Joined: Sep 2002
Posts: 16,266
Re: SSN Problems and Port of Entry Error
Hi there,
I immigrated to the USA one month ago and have since received my Green Card (whoopee!) and welcome letter, etc., although I'm still waiting for my social security number to come through. I've been down to my local SSA office TWICE and both times they've told me that my Alien Registration Number is assigned to someone else, even though it's the same number on all my documentation, along with my photo and fingerprint.
I called Immigration, who told me to go to my local DHS office and sort it out there... which I did... and they told me that my number was fine and that the SSA is at fault. So today I went back to the SSA and once again they've told me my A-Number is wrong and there's nothing they can do unless I personally sort it out. They had no helpful advice on what to do next and couldn't even give me a phone number to call. I'm going round in circles!
What do I do now?!
I suspect (and the SSA and DHS both agree with me) that the Border Patrol guard incorrectly entered my A-Number at my point of entry, which affects the computer system the SSA uses. I tried getting in touch with both the Milwaukee and Chicago Border Patrol offices but all there is is an answer-phone and I'm beginning to panic. I can't do ANYTHING until my SSN arrives, such as getting on my apartment's lease, getting a bank account, obtaining a US drivers licence... getting a much-needed job... and I'm going mad. :curse:
Does anyone have any suggestions? I'd really appreciate any helpful advice before I contact the Wisconsin Governor and yell at someone I probably shouldn't...
Thanks!
I immigrated to the USA one month ago and have since received my Green Card (whoopee!) and welcome letter, etc., although I'm still waiting for my social security number to come through. I've been down to my local SSA office TWICE and both times they've told me that my Alien Registration Number is assigned to someone else, even though it's the same number on all my documentation, along with my photo and fingerprint.
I called Immigration, who told me to go to my local DHS office and sort it out there... which I did... and they told me that my number was fine and that the SSA is at fault. So today I went back to the SSA and once again they've told me my A-Number is wrong and there's nothing they can do unless I personally sort it out. They had no helpful advice on what to do next and couldn't even give me a phone number to call. I'm going round in circles!
What do I do now?!
I suspect (and the SSA and DHS both agree with me) that the Border Patrol guard incorrectly entered my A-Number at my point of entry, which affects the computer system the SSA uses. I tried getting in touch with both the Milwaukee and Chicago Border Patrol offices but all there is is an answer-phone and I'm beginning to panic. I can't do ANYTHING until my SSN arrives, such as getting on my apartment's lease, getting a bank account, obtaining a US drivers licence... getting a much-needed job... and I'm going mad. :curse:
Does anyone have any suggestions? I'd really appreciate any helpful advice before I contact the Wisconsin Governor and yell at someone I probably shouldn't...
Thanks!
Did you go back to the SAME social security office? If so, big mistake -- go to another one and apply there. If no satisfaction, go to local Congressional office.
#3
Passport Collector
Joined: Jan 2007
Location: Princeton, NJ
Posts: 725
Re: SSN Problems and Port of Entry Error
Ask to talk to the manager at the Social Security office. Insist to file an application and that any denial should be in writing. Give them no option other than accepting or denying your application. Then if they deny you can sue.
As was mentioned, the congressional office may be able to help too.
As was mentioned, the congressional office may be able to help too.
#4
Re: SSN Problems and Port of Entry Error
Ask to talk to the manager at the Social Security office. Insist to file an application and that any denial should be in writing. Give them no option other than accepting or denying your application. Then if they deny you can sue.
As was mentioned, the congressional office may be able to help too.
As was mentioned, the congressional office may be able to help too.
I did make sure the SSA filed an application for me the first time I visited them, and when I went back today I demanded to see evidence they had submitted it. They had, so I asked why nothing had happened yet and they told me to "think in business weeks" instead of regular weeks (patrionising gits) and to "just wait". The thing is, I've been waiting for five weeks now and my frustration grows daily.
Thanks to both of you for suggesting the congressional office. Yelling at important people might work in this country so I will keep you updated.
#5
Account Closed
Joined: Sep 2002
Posts: 16,266
Re: SSN Problems and Port of Entry Error
I did make sure the SSA filed an application for me the first time I visited them, and when I went back today I demanded to see evidence they had submitted it. They had, so I asked why nothing had happened yet and they told me to "think in business weeks" instead of regular weeks (patrionising gits) and to "just wait". The thing is, I've been waiting for five weeks now and my frustration grows daily.
Thanks to both of you for suggesting the congressional office. Yelling at important people might work in this country so I will keep you updated.
Thanks to both of you for suggesting the congressional office. Yelling at important people might work in this country so I will keep you updated.
I was serious about going to another office -- I've had clients do that.
#7
BE Forum Addict
Joined: Sep 2006
Posts: 1,966
Re: SSN Problems and Port of Entry Error
Not sure that it will help you, but the number they gave me to use for SSA was 1800-772-1213.
#8
BE Forum Addict
Joined: Mar 2008
Location: Santa Cruz, CA
Posts: 4,913
Re: SSN Problems and Port of Entry Error
Actually, in this case, what you want to do is to be nice to the important people and get the important people to yell at the SSA ..
#9
BE Forum Addict
Joined: Feb 2008
Posts: 3,259
Re: SSN Problems and Port of Entry Error
You don't need an SSN to get a driver's license or open a bank account. The personnel at the DMV or bank may say you do but they are wrong. Research the state DMV website and print out the proof to show them just in case....and as for opening a bank account without an SSN just search this forum, it's a common misconception.
Last edited by BritishGuy36; Mar 11th 2008 at 10:10 pm.
#10
Re: SSN Problems and Port of Entry Error
While you are in the process of sorting it all out.....
You don't need an SSN to get a driver's license or open a bank account. The personnel at the DMV or bank may say you do but they are wrong. Research the state DMV website and print out the proof to show them just in case....and as for opening a bank account without an SSN just search this forum, it's a common misconception.
You don't need an SSN to get a driver's license or open a bank account. The personnel at the DMV or bank may say you do but they are wrong. Research the state DMV website and print out the proof to show them just in case....and as for opening a bank account without an SSN just search this forum, it's a common misconception.
some you will need lots of documentation
#11
Re: SSN Problems and Port of Entry Error
Hi there,
I immigrated to the USA one month ago and have since received my Green Card (whoopee!) and welcome letter, etc., although I'm still waiting for my social security number to come through. I've been down to my local SSA office TWICE and both times they've told me that my Alien Registration Number is assigned to someone else, even though it's the same number on all my documentation, along with my photo and fingerprint.
I called Immigration, who told me to go to my local DHS office and sort it out there... which I did... and they told me that my number was fine and that the SSA is at fault. So today I went back to the SSA and once again they've told me my A-Number is wrong and there's nothing they can do unless I personally sort it out. They had no helpful advice on what to do next and couldn't even give me a phone number to call. I'm going round in circles!
What do I do now?!
I suspect (and the SSA and DHS both agree with me) that the Border Patrol guard incorrectly entered my A-Number at my point of entry, which affects the computer system the SSA uses. I tried getting in touch with both the Milwaukee and Chicago Border Patrol offices but all there is is an answer-phone and I'm beginning to panic. I can't do ANYTHING until my SSN arrives, such as getting on my apartment's lease, getting a bank account, obtaining a US drivers licence... getting a much-needed job... and I'm going mad. :curse:
I immigrated to the USA one month ago and have since received my Green Card (whoopee!) and welcome letter, etc., although I'm still waiting for my social security number to come through. I've been down to my local SSA office TWICE and both times they've told me that my Alien Registration Number is assigned to someone else, even though it's the same number on all my documentation, along with my photo and fingerprint.
I called Immigration, who told me to go to my local DHS office and sort it out there... which I did... and they told me that my number was fine and that the SSA is at fault. So today I went back to the SSA and once again they've told me my A-Number is wrong and there's nothing they can do unless I personally sort it out. They had no helpful advice on what to do next and couldn't even give me a phone number to call. I'm going round in circles!
What do I do now?!
I suspect (and the SSA and DHS both agree with me) that the Border Patrol guard incorrectly entered my A-Number at my point of entry, which affects the computer system the SSA uses. I tried getting in touch with both the Milwaukee and Chicago Border Patrol offices but all there is is an answer-phone and I'm beginning to panic. I can't do ANYTHING until my SSN arrives, such as getting on my apartment's lease, getting a bank account, obtaining a US drivers licence... getting a much-needed job... and I'm going mad. :curse:
But if the A number is wrong, you should probably get that fixed up on DHS records too, otherwise there might be other problems down the line.
#12
Re: SSN Problems and Port of Entry Error
I called the Border Patrol people again in Milwaukee and spoke to a friendly chap who told me to go and visit them in person tomorrow at the airport. Figures. So I'm heading there tomorrow morning and I can hopefully see what the heck's gone wrong and we can fix it asap. Then I can go back to the SSA brandishing some new official-looking paperwork and wave it in someone's face until they give me my SSN. If the local office still can't help I'm going to another one.
Thanks for all the help. I really appreciate it.
Keep your fingers crossed for tomorrow...!
#13
Re: SSN Problems and Port of Entry Error
Update:
I went to see the Border Patrol people and they were VERY helpful and friendly. I recommend using them if anyone else finds themselves in a similar position. This is what I found out:
My A-Number has someone else's name attached to it... but not completely. A man's name J... G... and nationality (Mexican) has somehow wound up on my card, although my middle name R..., parents' names, date of birth, address and all other details belong to me. I am flabbergasted! How in WORLD did some random bloke's name and nationality appear on my file?! At first I was afraid that someone was stealing my identity (he wouldn't get very far, what with me being a red-headed female and about as far away from being Hispanic looking as you can be), but the Border Officers told me that this wouldn't be possible and that it must have just been a data entry error. They advised me to go back to USCIS and get them to look at the right screen this time (went once before; was told everything was hunky-dory) and have them change it there and then.
So, I phoned up USCIS this afternoon and was told they'd never heard of this happening before. After being "escalated to the next level, ma'am" I spoke to a rep who read my file and told me... to go back to the Milwaukee Field Office. Where I went before. Where I was told all was well.
I flipped.
I fumed. I yelled. I used *minor* swear words. I seethed down the phone at the poor rep and after several seconds of them apologising profusely I now have an appointment "at my earliest convenience" at the DHS next week and I am going to once again go mad at the officer there because: 1. This is their fault. 2. I have been to see them once before and was assured my card was correct when CLEARLY it wasn't. 3. My life is STILL on hold as a result of a string of failures in the system, and no-one seems to give a crap.
I will keep you posted. :curse:
I went to see the Border Patrol people and they were VERY helpful and friendly. I recommend using them if anyone else finds themselves in a similar position. This is what I found out:
My A-Number has someone else's name attached to it... but not completely. A man's name J... G... and nationality (Mexican) has somehow wound up on my card, although my middle name R..., parents' names, date of birth, address and all other details belong to me. I am flabbergasted! How in WORLD did some random bloke's name and nationality appear on my file?! At first I was afraid that someone was stealing my identity (he wouldn't get very far, what with me being a red-headed female and about as far away from being Hispanic looking as you can be), but the Border Officers told me that this wouldn't be possible and that it must have just been a data entry error. They advised me to go back to USCIS and get them to look at the right screen this time (went once before; was told everything was hunky-dory) and have them change it there and then.
So, I phoned up USCIS this afternoon and was told they'd never heard of this happening before. After being "escalated to the next level, ma'am" I spoke to a rep who read my file and told me... to go back to the Milwaukee Field Office. Where I went before. Where I was told all was well.
I flipped.
I fumed. I yelled. I used *minor* swear words. I seethed down the phone at the poor rep and after several seconds of them apologising profusely I now have an appointment "at my earliest convenience" at the DHS next week and I am going to once again go mad at the officer there because: 1. This is their fault. 2. I have been to see them once before and was assured my card was correct when CLEARLY it wasn't. 3. My life is STILL on hold as a result of a string of failures in the system, and no-one seems to give a crap.
I will keep you posted. :curse:
#14
BE Forum Addict
Joined: Sep 2006
Posts: 1,966
Re: SSN Problems and Port of Entry Error
While you are in the process of sorting it all out.....
You don't need an SSN to get a driver's license or open a bank account. The personnel at the DMV or bank may say you do but they are wrong. Research the state DMV website and print out the proof to show them just in case....and as for opening a bank account without an SSN just search this forum, it's a common misconception.
You don't need an SSN to get a driver's license or open a bank account. The personnel at the DMV or bank may say you do but they are wrong. Research the state DMV website and print out the proof to show them just in case....and as for opening a bank account without an SSN just search this forum, it's a common misconception.
#15
BE Enthusiast
Joined: Sep 2003
Posts: 484
Re: SSN Problems and Port of Entry Error
While you are in the process of sorting it all out.....
You don't need an SSN to get a driver's license or open a bank account. The personnel at the DMV or bank may say you do but they are wrong. Research the state DMV website and print out the proof to show them just in case....and as for opening a bank account without an SSN just search this forum, it's a common misconception.
You don't need an SSN to get a driver's license or open a bank account. The personnel at the DMV or bank may say you do but they are wrong. Research the state DMV website and print out the proof to show them just in case....and as for opening a bank account without an SSN just search this forum, it's a common misconception.
You must produce at least four documents to apply for a permit, license, or ID. These documents will be used to confirm your identity, date of birth, Massachusetts residence, and signature.
The required documents include:
(1) Your Social Security Card or a current US or non-US Passport
(2) A document proving your date of birth
(3) A document proving you are a resident of Massachusetts
(4) A pre-existing document containing your signature
However (also from the manual):
Massachusetts law does not authorize driver's licenses to be issued for the convenience of business persons or tourists from other countries.
To obtain a license, you must meet all the requirements for a driver's license under the law, including the requirement that you be a resident of Massachusetts.