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Why is something so ******* simple so complicated - HSBCrap!
All I wanted to do was change my bloody address, now all I want to do is knock my head against a wall....
I called up HSBC to simply change my details (Give them my new company details and new mobile number) First obstacle was that I had lost my phone banking pin (I admit a mistake on my part) but then the foolio at the bank was like 'We can't change your details until you have a new pin, we will send a new pin to you' - I then went on to explain that the new pin they would send would go to my old employer therefore I would never receive it and never be able to change my details as I would never have the pin. 'Sorry sir but that is the procedure' well sorry dickface but all I want to do is give you the name and address of my new employer and change my frigging mobile number, something that would take 2 minutes for most UK banks and 2 mins online, a service which isn't offered here to online banking customers. So I ask for the manager, go through it all again and asked him how am I supposed to get the new pin to change my details over the phone. I can't do it over the phone he says, I have to go to the branch! So why bother having bloody Internet and Phone Banking??? RETARDS!! Bison :frown: |
Re: Why is something so ******* simple so complicated - HSBCrap!
my mobile phone bill goes to a Company I left 8 years ago!! seriously! I gave up trying to get it changed. They wanted visa copies etc. It was in my maiden name and I had since married. Absolute nightmare!
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Re: Why is something so ******* simple so complicated - HSBCrap!
HSBC :thumbdown::curse::thumbdown:
They are idiots. I've banked with a local bank past 2 years and had not a single problem. Banked with HSBC for 2 years before that and it was nothing BUT problems. The worst is when they say you have to go to the branch - they have loads of 'branches' around but only 2 that can actually do anything useful and they are both in Traffic / Parking HELL. HSBC :thumbdown::curse::thumbdown: |
Re: Why is something so ******* simple so complicated - HSBCrap!
They are idiots. I've banked with a local bank past 2 years and had not a single problem. Banked with HSBC for 2 years before that and it was nothing BUT problems. The worst is when they say you have to go to the branch - they have loads of 'branches' around but only 2 that can actually do anything useful and they are both in Traffic / Parking HELL. |
Re: Why is something so ******* simple so complicated - HSBCrap!
There is this column in The National that deals with just these issues. You could always write to them...
;) - |
Re: Why is something so ******* simple so complicated - HSBCrap!
Originally Posted by Bison
(Post 7135320)
So who do you bank with?
(not sure if it's LOCAL local.....but it's not one of the main 'british' ones) |
Re: Why is something so ******* simple so complicated - HSBCrap!
Originally Posted by Jeeper
(Post 7137764)
Mashreq
(not sure if it's LOCAL local.....but it's not one of the main 'british' ones) |
Re: Why is something so ******* simple so complicated - HSBCrap!
Originally Posted by Bison
(Post 7132033)
All I wanted to do was change my bloody address, now all I want to do is knock my head against a wall....
I called up HSBC to simply change my details (Give them my new company details and new mobile number) First obstacle was that I had lost my phone banking pin (I admit a mistake on my part) but then the foolio at the bank was like 'We can't change your details until you have a new pin, we will send a new pin to you' - I then went on to explain that the new pin they would send would go to my old employer therefore I would never receive it and never be able to change my details as I would never have the pin. 'Sorry sir but that is the procedure' well sorry dickface but all I want to do is give you the name and address of my new employer and change my frigging mobile number, something that would take 2 minutes for most UK banks and 2 mins online, a service which isn't offered here to online banking customers. So I ask for the manager, go through it all again and asked him how am I supposed to get the new pin to change my details over the phone. I can't do it over the phone he says, I have to go to the branch! So why bother having bloody Internet and Phone Banking??? RETARDS!! Bison :frown: |
Re: Why is something so ******* simple so complicated - HSBCrap!
Originally Posted by Confucius
(Post 7137769)
Well...I closed my account with them 3 months ago...Got a statement last week that it's still active and they are charging me the minimum balance charges...
There's no better bank........you going to HSBC and their 6% interest?!:blink: |
Re: Why is something so ******* simple so complicated - HSBCrap!
Originally Posted by Meow
(Post 7135339)
There is this column in The National that deals with just these issues. You could always write to them...
;) - I've read it many a time. It's sound. |
Re: Why is something so ******* simple so complicated - HSBCrap!
OK so a Bank makes money on lending money right?
My wife went to HSBC today to organise the rent cheque as we did last year without a hitch... all good and well. Turns up. Tells them she wants another cheque/loan for 160k and they say that they're only lending a maximum of 100k regardless of who you are. Fecked! Have to move to a smaller place now just so we can do 2 cheques! Dubai - where simple things ar complicated! :curse: |
Re: Why is something so ******* simple so complicated - HSBCrap!
Originally Posted by Jeeper
(Post 7137817)
serves you right.....you shouldn't have closed it.
There's no better bank........you going to HSBC and their 6% interest?!:blink: Just like in all marriages after a divorce; you'll never know if the next one's any better... |
Re: Why is something so ******* simple so complicated - HSBCrap!
Originally Posted by Hull Lad
(Post 7138207)
OK so a Bank makes money on lending money right?
My wife went to HSBC today to organise the rent cheque as we did last year without a hitch... all good and well. Turns up. Tells them she wants another cheque/loan for 160k and they say that they're only lending a maximum of 100k regardless of who you are. Fecked! Have to move to a smaller place now just so we can do 2 cheques! Dubai - where simple things ar complicated! :curse: |
Re: Why is something so ******* simple so complicated - HSBCrap!
Originally Posted by Hull Lad
(Post 7138207)
OK so a Bank makes money on lending money right?
My wife went to HSBC today to organise the rent cheque as we did last year without a hitch... all good and well. Turns up. Tells them she wants another cheque/loan for 160k and they say that they're only lending a maximum of 100k regardless of who you are. Fecked! Have to move to a smaller place now just so we can do 2 cheques! Dubai - where simple things ar complicated! :curse: MM, xx |
Re: Why is something so ******* simple so complicated - HSBCrap!
Originally Posted by Madam Medusa
(Post 7141863)
i gave you an easy solution yesterday hull lad, don't you ever listen to me...?!
MM, xx |
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