Autonomy

At the least a PR screw up - at the worst Big Brother...

http://fakeplasticsouks.blogspot.com...07/blodge.html

http://supportforums.blackberry.com/...thread.id=5504

Tiger989

I think its another Etisalat f up. I think they are trying to block VOIP services via that script. As this script is not used for monitoring its used for blocking certain services. I think that is!

Meow

I hate Etisalat so much. The patch has severely reduced battery life.

They have the worst PR/press department that only deals with matters that it feels like.

Absolutely bloody useless.


-

Tiger989

They released a patch just on sunday to fix this issue. My black berry is fine

Birdeez

How can I get hold of this patch ? My battery is lasting about 2 hours at the moment before needing a full recharge since installing that darned thing! Any help or advice gratefully received...

Tiger989

The new patch to fix the issue our company released isn't working.

follow these steps:

If you have installed the patch and you are experiencing problems then please perform the below or contact the Etisalat Service Desk on 101

· Turn off your Blackberry device

· Remove the battery and wait for 2-3 minutes

· Turn on the Blackberry, it can take up to 5 min before the device is ready

I will update you as soon as I get any updates on the correct patch

Roadking

Or, turn of your Blackberry and remove the battery. Put the battery in the freezer overnight and get a fewking life!

Birdeez

Thanks, I tried taking the battery out yesterday but it's made no difference to the longevity of the battery. I will try it again though today. If you hear of anything else that might help let me know - I'd rather do that than have to speak to Etisalat!

Autonomy

Etisalat refuse to comment and help desks are giving conflicting / no help. Genius.

http://www.gulfnews.com/nation/Technology/10331342.html

Birdeez

Cheers for that. Yep, I'm still on perma low battery...guess I will just have to be patient until something comes up to sort it out. Might ask our IT guys at work - but that's a bit like having a conversation with someone at Etisalat.....

Autonomy

Epic fail by Etisalat.

Still no new announcements from them, sticking to their original press release and reason.

Now it is the lead story on BBC and articles in Gulf News etc...

RIM (maker of Blackberry) confirms this was not what Etisalat claimed and is spyware that they do not authorise. Also released a patch to remove from UAE Blackberrys.

PR disaster and rule No. 1 admit problem and then communicate your response. Otherwise the shit hits the fan and ends up world news...

http://news.bbc.co.uk/2/hi/technology/8161190.stm

http://www.gulfnews.com/business/Telecom/10333327.html

Birdeez

Do you know how I can get hold of the patch you mention above ? I'm still having to fully charge my battery about every two hours

Autonomy

Here...

http://www.blackberrynews.com/2009/0...on-blackberry/

Birdeez

That's great, thanks so much I'll give it a go....

lionheart

We are looking forward to going blackberry picking in Somerset next month.