Go Back  British Expats > Living & Moving Abroad > Middle East > The Sand Pit
Reload this Page >

Suggestions on getting a client to pay very overdue invoice

Suggestions on getting a client to pay very overdue invoice

Old Jun 22nd 2015, 7:54 am
  #1  
Powered by cows
Thread Starter
 
Autonomy's Avatar
 
Joined: Jul 2004
Location: currently Dubai, ex UK
Posts: 4,581
Autonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond repute
Default Suggestions on getting a client to pay very overdue invoice

Hello Bored,

Any suggestions on how to "persuade" / "force" a client to pay a 6 month old invoice?

Little background - it's a smallish amount and the client is a mid size though prestige tourism destination company.

Invoice is 6 months old, many emails / calls with the reply of we will pay on x date, we appreciate your patience etc usual run around. Now promised to pay in July, but they have promised several times before then reneged - I am insisting on a post dated cheque now which they are avoiding doing.

Basically looking for suggestions of ways to resolve this. In UK would be a threat of small claims court type thing etc.

Lawyer letter?
Threat of court options?

Obviously slander on social media is not an option with the local laws etc

It's less than 10,000 AED but it's starting to annoy me.

Any legal suggestions?

Thanks,

Auto
Autonomy is offline  
Old Jun 22nd 2015, 8:01 am
  #2  
Bored liberal
 
Meow's Avatar
 
Joined: Feb 2007
Location: Over there ----->
Posts: 13,704
Meow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond repute
Default Re: Suggestions on getting a client to pay very overdue invoice

If they will respond to a lawyer's letter get one sent ASAP. You know lawyers who can draft something for you for a small sum.

Companies not paying invoices like that is downright rude.
Meow is offline  
Old Jun 22nd 2015, 8:12 am
  #3  
Powered by cows
Thread Starter
 
Autonomy's Avatar
 
Joined: Jul 2004
Location: currently Dubai, ex UK
Posts: 4,581
Autonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond reputeAutonomy has a reputation beyond repute
Default Re: Suggestions on getting a client to pay very overdue invoice

Originally Posted by Meow View Post
If they will respond to a lawyer's letter get one sent ASAP. You know lawyers who can draft something for you for a small sum.

Companies not paying invoices like that is downright rude.
Yeah we know people that can send such a letter - I guess I am also curious as to what the letter could "threaten" them with - e.g. my client insists payment for services delivered, accepted and used by yourselves by x date or we will *what* - what is the leverage?
Autonomy is offline  
Old Jun 22nd 2015, 8:22 am
  #4  
Bored liberal
 
Meow's Avatar
 
Joined: Feb 2007
Location: Over there ----->
Posts: 13,704
Meow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond repute
Default Re: Suggestions on getting a client to pay very overdue invoice

Originally Posted by Autonomy View Post
Yeah we know people that can send such a letter - I guess I am also curious as to what the letter could "threaten" them with - e.g. my client insists payment for services delivered, accepted and used by yourselves by x date or we will *what* - what is the leverage?
Honestly? Not a lot. In some cases it does make the odd company realise that the supplier is serious and they finally pull their finger out.

All you could do is take then to court which is clearly not realistic given the costs.

This country really needs a small claims court.
Meow is offline  
Old Jun 22nd 2015, 8:52 am
  #5  
"Insert witty title here"
 
Irishbeekeeper's Avatar
 
Joined: Nov 2012
Location: dxb
Posts: 2,221
Irishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond repute
Default Re: Suggestions on getting a client to pay very overdue invoice

Originally Posted by Autonomy View Post
or we will *what* - what is the leverage?
Thats easy, or we will submit a formal complaint with the DED.
Every company has to go to the DED every year to renew their license and thats where all the fines hit them then.
Ofcourse they can turn around and say that we as consumers can lodge a complaint against you but as long as you have the proof of sale and services received etc with you, that would work in your favor. However, I should think just a letter from a lawyer mentioning the economic division should be enough.

A disti of mine wasnt honoring his warranty issues on time and after a month of run-arounds I just called him one day and sweetly asked him can you please fax me a copy of your trade license? To which he obviously asked why? Answer : Oh I need to take it to the economic division to lodge a complaint. All RMA items were cleared same day
Irishbeekeeper is offline  
Old Jun 22nd 2015, 10:02 am
  #6  
Bored liberal
 
Meow's Avatar
 
Joined: Feb 2007
Location: Over there ----->
Posts: 13,704
Meow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond reputeMeow has a reputation beyond repute
Default Re: Suggestions on getting a client to pay very overdue invoice

Originally Posted by Irishbeekeeper View Post
Thats easy, or we will submit a formal complaint with the DED.
Every company has to go to the DED every year to renew their license and thats where all the fines hit them then.
Ofcourse they can turn around and say that we as consumers can lodge a complaint against you but as long as you have the proof of sale and services received etc with you, that would work in your favor. However, I should think just a letter from a lawyer mentioning the economic division should be enough.

A disti of mine wasnt honoring his warranty issues on time and after a month of run-arounds I just called him one day and sweetly asked him can you please fax me a copy of your trade license? To which he obviously asked why? Answer : Oh I need to take it to the economic division to lodge a complaint. All RMA items were cleared same day
Meow is offline  
Old Jun 23rd 2015, 5:21 am
  #7  
WWLLCJD?
 
Scamp's Avatar
 
Joined: Feb 2011
Location: Dubai
Posts: 21,550
Scamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond repute
Default Re: Suggestions on getting a client to pay very overdue invoice

GO and stand in their offices. I used to have to do this regularly to get invoices paid.

The worst, I won't name names obviously, was about four trips and 5 months overdue before the Finance Manager agreed with me that neither of us wanted to continue wasting each others time. Turns out, they'd been waiting on a payment from above them - but never thought they should tell me that, instead just loads of excuses and bull shit.

Try to find out why they aren't paying, there might be a reason that will at least help you understand.

Best way to get any answers is to stand in front of someone. Go unannounced armed with 3-4 names of Finance Manager, Finance Staff and then all the senior people etc.

Just cause polite trouble and nuisance until they realise you aren't going away.

If that doesn't work too quickly, or perhaps at the same time, do the proper thing and involve authorities.
Scamp is offline  
Old Jun 23rd 2015, 7:08 am
  #8  
Millhouse is not a meme
 
Millhouse's Avatar
 
Joined: Aug 2009
Location: Disneyland, Dubai
Posts: 14,595
Millhouse has a reputation beyond reputeMillhouse has a reputation beyond reputeMillhouse has a reputation beyond reputeMillhouse has a reputation beyond reputeMillhouse has a reputation beyond reputeMillhouse has a reputation beyond reputeMillhouse has a reputation beyond reputeMillhouse has a reputation beyond reputeMillhouse has a reputation beyond reputeMillhouse has a reputation beyond reputeMillhouse has a reputation beyond repute
Default Re: Suggestions on getting a client to pay very overdue invoice

Originally Posted by Scamp View Post
GO and stand in their offices. I used to have to do this regularly to get invoices paid.

The worst, I won't name names obviously, was about four trips and 5 months overdue before the Finance Manager agreed with me that neither of us wanted to continue wasting each others time. Turns out, they'd been waiting on a payment from above them - but never thought they should tell me that, instead just loads of excuses and bull shit.

Try to find out why they aren't paying, there might be a reason that will at least help you understand.

Best way to get any answers is to stand in front of someone. Go unannounced armed with 3-4 names of Finance Manager, Finance Staff and then all the senior people etc.

Just cause polite trouble and nuisance until they realise you aren't going away.

If that doesn't work too quickly, or perhaps at the same time, do the proper thing and involve authorities.
I've done this. It worked for me.
Millhouse is offline  
Old Jun 24th 2015, 7:46 am
  #9  
**** it we'll do it live
 
shiva's Avatar
 
Joined: Oct 2004
Location: Dubai
Posts: 7,892
shiva has a reputation beyond reputeshiva has a reputation beyond reputeshiva has a reputation beyond reputeshiva has a reputation beyond reputeshiva has a reputation beyond reputeshiva has a reputation beyond reputeshiva has a reputation beyond reputeshiva has a reputation beyond reputeshiva has a reputation beyond reputeshiva has a reputation beyond reputeshiva has a reputation beyond repute
Default Re: Suggestions on getting a client to pay very overdue invoice

The bane of my life here.

Just back from holidays at 1.00am this morning and today's job consists of chasing ****ing money again. Amounts aren't huge, I know the companies can afford to pay, they just don't like to.

Usually it's not worth the legal fees so I make a point of filling inboxes with emails and generally being a bigger pain in the ass than the actual invoice. Starting Sunday I will be calling everyday twice a day morning and afternoon asking where my ****ing money is.

Wankers
shiva is offline  
Old Jun 24th 2015, 9:53 am
  #10  
"Insert witty title here"
 
Irishbeekeeper's Avatar
 
Joined: Nov 2012
Location: dxb
Posts: 2,221
Irishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond reputeIrishbeekeeper has a reputation beyond repute
Default Re: Suggestions on getting a client to pay very overdue invoice

Originally Posted by shiva View Post
The bane of my life here.

Just back from holidays at 1.00am this morning and today's job consists of chasing ****ing money again. Amounts aren't huge, I know the companies can afford to pay, they just don't like to.

Usually it's not worth the legal fees so I make a point of filling inboxes with emails and generally being a bigger pain in the ass than the actual invoice. Starting Sunday I will be calling everyday twice a day morning and afternoon asking where my ****ing money is.

Wankers
Its the general attitude here that pisses me off. And its usually a top down thing. If the boss is a prick hence all the little pricks working for him will become uber pricks. I very frequently come across poor dealers trying to get their money back from their local corporate clients where goods were delivered and the 30 day credit limit has also been passed and now the *cough*usually indian*cough* guy in accounts etc is asking for a kickback.
But however bad it is here, I have been told it is 100 times worse in Saudi.
Why would people want to sit on someone elses money is beyond me!
Irishbeekeeper is offline  
Old Jun 24th 2015, 10:00 am
  #11  
WWLLCJD?
 
Scamp's Avatar
 
Joined: Feb 2011
Location: Dubai
Posts: 21,550
Scamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond reputeScamp has a reputation beyond repute
Default Re: Suggestions on getting a client to pay very overdue invoice

Originally Posted by Irishbeekeeper View Post
Its the general attitude here that pisses me off. And its usually a top down thing. If the boss is a prick hence all the little pricks working for him will become uber pricks. I very frequently come across poor dealers trying to get their money back from their local corporate clients where goods were delivered and the 30 day credit limit has also been passed and now the *cough*usually indian*cough* guy in accounts etc is asking for a kickback.
But however bad it is here, I have been told it is 100 times worse in Saudi.
Why would people want to sit on someone elses money is beyond me!
It's the lies and bullshit that makes it worse for me. If someone (at a company) said (in advance); 'look, we've ****ed up, we can't pay you on time, it's due in 6 days and the funds aren't coming in, can you give us 14 days extra' here's why, here's how, here's an apology, here's a kicker (first dibs on next business etc)....you'd be at least a little more understanding. NOt saying it's acceptable, just I'd find it less frustrating than being given the runaround.
Scamp is offline  
Old Jun 25th 2015, 7:44 am
  #12  
Forum Regular
 
Joined: Jan 2014
Location: Doha now...
Posts: 137
Venezuelan007 is an unknown quantity at this point
Default Re: Suggestions on getting a client to pay very overdue invoice

Back home there was this service called "Dr. Diablo's" which is basically a dude dressed like the devil who chased the people who own you money and put them in ridicule in public.

It would be very efficient a devil dressed guy showing up on a fancy Iftar to collect your debt

XD
Venezuelan007 is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.