On phone to bank
Oct 9th 2012, 9:43 am
#16
Account Closed
Joined: Feb 2011
Posts: 0
Re: On phone to bank
[QUOTE=shiva;10321200]
Sweet jesus.
I feel for you mate. I got sick of transferring money to mates and getting them to withdraw it for a few days. Let alone 10+.
Problem I find is you walk into a shop / branch / whatever and want to complain and you get fobbed off. You get a bit more rowdy and demand management, you get the same shit.
It seems to me that you have to go a long way up the tree to find a brain.
Good luck mate.
It would have been 4 days without a cash card.../QUOTE]
i'm now over 10 days without an hsbc uae atm card, after they canceled the last one without telling me. answer was apparently it was too old and why hadnt i changed it, funny cos ive been requesting a chip and pin for about 4 ****ing years and why didnt they tell me they were cancelling it, cue argument that they did/didnt. followed by discovery that dhl had the card a week ago but the bank gave them some phone numbers that werent mine so no wonder dhl couldnt arrange delivery.
on the plus side i found out that they did this to an ex employe of theirs who was at regional C level recently, he has now downgraded his accounts here to the same one that laborers get and funnily enough reckons the service he receives is better!
anyway im now waiting for them to not turn up with the wrong cards to the wrong house calling the wrong numbers.
TWATS
i'm now over 10 days without an hsbc uae atm card, after they canceled the last one without telling me. answer was apparently it was too old and why hadnt i changed it, funny cos ive been requesting a chip and pin for about 4 ****ing years and why didnt they tell me they were cancelling it, cue argument that they did/didnt. followed by discovery that dhl had the card a week ago but the bank gave them some phone numbers that werent mine so no wonder dhl couldnt arrange delivery.
on the plus side i found out that they did this to an ex employe of theirs who was at regional C level recently, he has now downgraded his accounts here to the same one that laborers get and funnily enough reckons the service he receives is better!
anyway im now waiting for them to not turn up with the wrong cards to the wrong house calling the wrong numbers.
TWATS
I feel for you mate. I got sick of transferring money to mates and getting them to withdraw it for a few days. Let alone 10+.
Problem I find is you walk into a shop / branch / whatever and want to complain and you get fobbed off. You get a bit more rowdy and demand management, you get the same shit.
It seems to me that you have to go a long way up the tree to find a brain.
Good luck mate.
Oct 9th 2012, 9:52 am
#17
Bored liberal
Joined: Feb 2007
Location: Over there ----->
Posts: 13,713
Re: On phone to bank
If only you all knew someone who had contacts at banks who could assist in resolving problems...
Oct 9th 2012, 12:12 pm
#19
**** it we'll do it live
Thread Starter
Joined: Oct 2004
Location: Dubai
Posts: 7,892
Re: On phone to bank
cmplaining to get a change made i'm all for to just waste my breath, **** it, one day i'll be gone and the sand will cover the whole thing up.....
Oct 11th 2012, 5:29 am
#20
BE Forum Addict
Joined: Apr 2005
Location: Melbourne
Posts: 4,553
Re: On phone to bank
RAKBANK used to be very good with customer service (no idea about how they're doing now).
Stanchart is marginally better.
HSBC is crap.
EmiratesNBD is at the bottom of the cesspit. I know - used to work there once upon a time!
The others I guess fall somewhere between HSBC and the above mentioned cesspit.
Stanchart is marginally better.
HSBC is crap.
EmiratesNBD is at the bottom of the cesspit. I know - used to work there once upon a time!
The others I guess fall somewhere between HSBC and the above mentioned cesspit.
